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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,247 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,247 reviews

April 29, 2025

If I could leave zero stars, I would. This dealership lied to me about the true condition of the vehicle I purchased, failing to disclose major repairs like a new windshield and headligh More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Ira Toyota of Manchester responded

Thank you for your feedback. We take all customer concerns seriously and always strive to provide an honest, transparent, and fair experience for everyone we serve. We would like to address a few of the claims you made. The vehicle in question has a clean title and a verified clean Carfax report. I t was not purchased from a salvage auction, nor was it originally a different color. We stand by the integrity of the vehicle’s history and condition as represented at the time of sale. In regard to the repairs made prior to delivery—including a new windshield, headlight, and brakes—these were completed to improve the vehicle’s safety and reliability. These types of preventative maintenance are typically appreciated by our clients, as they ensure the vehicle is in excellent working order. After you expressed dissatisfaction, we offered to take the truck back at the full original purchase price of $42,700 as a trade-in—even several weeks after your purchase. This offer remains documented, and we believe it was a fair and reasonable attempt to resolve the matter. We understand you declined this offer, citing a perceived loss of $10,000, though the valuation provided was exactly equal to your purchase price. We regret that you remain dissatisfied, despite our efforts to work with you. While we may not have been able to meet your expectations in this case, our team remains committed to professionalism and customer satisfaction. Should you wish to revisit the matter in a constructive way, we remain open to further discussion. John McCarthy General Manager jmccarthy@Group1Auto.com

April 29, 2025

Great service and friendly people! Highly recommend having your car serviced with ira toyota in manchester! More

by ldutton6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cena, Mike A
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May 01, 2025 -

Ira Toyota of Manchester responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

We could not believe how busy it was and Ryan was awesome and took care of us in a timely manner. We love our truck! We tell all our friends about our experience. More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cyr
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Apr 28, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Prompt and professional. Great service and friendky service managers. .My 4yo grandson comes along for service visits and loves to talk to the sales force about new vehicles. More

by rxpsnh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

They helped make the best out of a not great situation when my vehicle failed inspection. More

by john.kotseas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Apr 25, 2025 -

Ira Toyota of Manchester responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Jason M, Mike M and Peter were fantastic! They were honest and upfront and made the process hassle free. Their honesty and no xx approach was much appreciated. I would/will definitely go bac More

by chrissilini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Mora, Michael Miller and Peter from financing
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Apr 25, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. If you have any further questions, please give us a call. We're always happy to help!

April 21, 2025

this Dealership always helps the retired vets and goes the extra mile to make sure i'm happy More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell in the service dept
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Apr 23, 2025 -

Ira Toyota of Manchester responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Many thanks to Brian Lopez for his persistent efforts to find the exact truck I wanted. Service was professional and friendly More

by rwilliamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
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Apr 23, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We hope you have a great day!

April 21, 2025

Best team work I’ve ever worked with at a dealership and made me feel like they had the best interest for me More

by chrisgoulette2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Cho
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Apr 23, 2025 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2025

Very professional and efficient. And most importantly, extremely friendly and respectful!!!! Love being able to make appointments online. More

by sheesh444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
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Apr 22, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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