Ira Toyota of Manchester

Excellent first-class service from Kristopher. I never felt pressured. He helped find me a vehicle that I didn't even realize I wanted but that fit my needs. He was responsive and always friend I never felt pressured. He helped find me a vehicle that I didn't even realize I wanted but that fit my needs. He was responsive and always friendly and walked me through the process from start to finish! I would highly recommend Toyota of Manchester! More

Efficient and competent. We were met immediately by an employee who did a walk around of a car and checked the tread on each tire. We were met immediately by an employee who did a walk around of a car and checked the tread on each tire. More

This is the second car that I have purchased from them. Sales experience and service is exceptional. Thank you again Ramando! Love the new Rav4! Sales experience and service is exceptional. Thank you again Ramando! Love the new Rav4! More

Service area staff berated me in front of other customers about a service not included with service package. I had no issue with learning it was not covered but the manger had to retell how I was wrong and about a service not included with service package. I had no issue with learning it was not covered but the manger had to retell how I was wrong and they were right in front a large amount of customers. My issue was not transparency it was how the topic had to be broadcast in front of a lot of customers with the end result telling me they were right and I was wrong. The funny part was it was my second conversation on the topic and I really did not care. Now I really care how it made me look like I was an idiot and they had to broadcast it to customers about how they were right and I was wrong. I was warned not to shop at IRA for deceptive practices. More

I feel like they listen to your concerns and don't do too much to pressure you into additional services. But I have a car that's is only a year old so IDK about older model cars. much to pressure you into additional services. But I have a car that's is only a year old so IDK about older model cars. More

If I could give 0 stars for my experience with this service I would. Very disapointed, regardless my waranty I am not going back to this place again. Comunication from this service is awfull, waited 2 service I would. Very disapointed, regardless my waranty I am not going back to this place again. Comunication from this service is awfull, waited 2 entire days for the call or text if my car was done or not, called numerous times and still no answer until I showed up there in person, and all I got was big “ Im sorry”. Paid for the service that was suposably done to discover that problem was not even fixed. Definetly my last time at this service. More

Everything was explained very well and the work was completed in the time estimated. Alex Santiago was excellent completed in the time estimated. Alex Santiago was excellent More

I was told I needed to replace timing cover gasket for $2,434.88.Went for two 2nd opinions at auto companies .Both said nothing wrong with timing gasket.I’ve been a customer for a few years.If I trusted y $2,434.88.Went for two 2nd opinions at auto companies .Both said nothing wrong with timing gasket.I’ve been a customer for a few years.If I trusted your company I would of been cheated of $2434.88.How could this happen? More

We found Rommel through DealerRater and his great reputation is spot-on. He was very responsive, provided great insight into the vehicle location and purchase process, as we were trying to find a "ne reputation is spot-on. He was very responsive, provided great insight into the vehicle location and purchase process, as we were trying to find a "needle in a haystack" configuration of the Grand Highlander that wouldn't be easy to find. He managed to find and secure a vehicle for us in far less time than we expected, kept us updated throughout the build process, and was very accommodating when we were juggling schedules to actually get the deal done once the car came in. I will definitely be coming back to Rommel for any future car purchases. More

Greeted and all questions were answered and resolved in a timely fashion. The customer service was better than expected. Ryan was great and we would recommend him. timely fashion. The customer service was better than expected. Ryan was great and we would recommend him. More