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Ira Toyota of Manchester - Service Center

Manchester, NH

4.3
1,217 Reviews
Call Service Center (603) 624-1800

1,217 Reviews of Ira Toyota of Manchester - Service Center

Sort by
December 14, 2024

Superb and prompt service. We came looking for good service, and received it. Much appreciated. More

by El713317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 15, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 12, 2024

They were very accommodating and accurate on time estimation of service. Very pleasant to work with! More

by Borovickarobert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 14, 2024 -

Ira Toyota of Manchester responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2024

Every staffer I worked with was professional, smart, and patient with my needs and questions. I can't tell how much I enjoyed the process. All my needs were met and I look forward with enthusiasm to my visi More

by dmsirius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, my service advisor. John, service department manager.
Report | Print
Dec 13, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2024

As far as great individual service during the visit, I forgot to mention the parts department! Really, Ira clicks on all cylinders! More

by dmsirius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 13, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Efficient, clean, respectful. I’ve been going there for over 15 years after I purchased my car there. More

by kelleyevs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Report | Print
Dec 12, 2024 -

Ira Toyota of Manchester responded

Hi Kelleyevs, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2024

2.5 hours for a tire rotation and stat inspection is ridiculous. Don't overbook appointments and things like this won't happen. More

by Peviens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor was ok. Not his fault.
Report | Print
Dec 12, 2024 -

Ira Toyota of Manchester responded

Peviens, We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. John McCarthy General Manager jmccarthy@Group1Auto.com

December 08, 2024

Very professional, attention to customers needs even when they are being trained, highly recommend this dealership. More

by Gpack603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 12, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 06, 2024

Service department was outstanding my advisor really worked with me on the final bill they take care of the repeat custo.ers that's for sure More

by raubin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
Report | Print
Dec 08, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2024

Tech representative Brandon is knowledgeable, friendly and willing to help with anything. Dropped car off for basic service and state inspection. Less than 1.5 hours later I received a text telling my ca More

by Petervelleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 08, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Ira Toyota of Manchester! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2024

Very nice service was real excellent easy to talk to very polite very friendly explaining was great More

by louisettel1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 08, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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