Ira Toyota of Manchester - Service Center

IRA Toyota of Manchester is a great dealership super professional and always do a great service professional and always do a great service More

Your service is consistently excellent, and I can always feel the enthusiasm and professionalism of your staff. Thank you for providing such thoughtful service, it is really commendable! " feel the enthusiasm and professionalism of your staff. Thank you for providing such thoughtful service, it is really commendable! " More

Great service, very courteous and they offer a nice area to wait for your repairs to wait for your repairs More

Micheal Rivera, the service representative was awesome! Respectful, honest and to the point! Highly recommend. Respectful, honest and to the point! Highly recommend. More

Outstanding customer service. Friendly knowledgeable and helpful staff. Fast service and great delivery . We will continue to use them Friendly knowledgeable and helpful staff. Fast service and great delivery . We will continue to use them More

No other service department I would have look at or do business with on my 2021 RAV4 business with on my 2021 RAV4 More

Bryan was my service advisor. It was a busy day, and I waited 3.5 hours for my 20,000 mile maintenance check. I’d texted twice and called his number asking for an ETA, with no r It was a busy day, and I waited 3.5 hours for my 20,000 mile maintenance check. I’d texted twice and called his number asking for an ETA, with no response. I was aggravated, but I understood that it was an extra busy day. He did take 10% off on a couple of items off the bill, and the bill ended up being half of what was expected. Hopefully my issues with the tires are no more. I’ve had better experiences with Ira before. More

Efficient and competent. We were met immediately by an employee who did a walk around of a car and checked the tread on each tire. We were met immediately by an employee who did a walk around of a car and checked the tread on each tire. More

Service area staff berated me in front of other customers about a service not included with service package. I had no issue with learning it was not covered but the manger had to retell how I was wrong and about a service not included with service package. I had no issue with learning it was not covered but the manger had to retell how I was wrong and they were right in front a large amount of customers. My issue was not transparency it was how the topic had to be broadcast in front of a lot of customers with the end result telling me they were right and I was wrong. The funny part was it was my second conversation on the topic and I really did not care. Now I really care how it made me look like I was an idiot and they had to broadcast it to customers about how they were right and I was wrong. I was warned not to shop at IRA for deceptive practices. More

I feel like they listen to your concerns and don't do too much to pressure you into additional services. But I have a car that's is only a year old so IDK about older model cars. much to pressure you into additional services. But I have a car that's is only a year old so IDK about older model cars. More