Ira Toyota of Manchester - Service Center

Technician was great but , was reassured more than once they had all the parts for my airbag recall, only to get there and find out they in fact did not have what was needed, So once again I will have to m they had all the parts for my airbag recall, only to get there and find out they in fact did not have what was needed, So once again I will have to make another trip back to the dealership This is a joke the way they don’t order more than enough parts than anticipating how many sensors will be needed .Will not recommend buying a car from this dealership or recommend having your vehicle serviced here! More

I appreciated them getting me in quickly, but there was no communication after my vehicle arrived. Danielle is a miserable person and not good at her job. I met her when we picked up the car and told her I no communication after my vehicle arrived. Danielle is a miserable person and not good at her job. I met her when we picked up the car and told her I was disappointed in the lack of communication. She gave me a very half hearted apology and was very dismissive. I would never work with her again. More

The service rider Jamison did a phenomenal job. He got me in and out of there quickly and painlessly for my 10,000 mile check service He got me in and out of there quickly and painlessly for my 10,000 mile check service More

Kind and considerate. Did a very good job. Just had to wait two and half hours. Did a very good job. Just had to wait two and half hours. More

Everything was fine with this visit but the technician had some unwarranted attitude when explaining a mistake I had made. It was a little off putting. had some unwarranted attitude when explaining a mistake I had made. It was a little off putting. More

Did the work, but it took 4 1/2 hrs oil change and inspection and I had an appt. Will not go back. Will go to Nashua, service is quicker. The staff was are always nice, maybe under staffed? inspection and I had an appt. Will not go back. Will go to Nashua, service is quicker. The staff was are always nice, maybe under staffed? More

It was a pretty busy Saturday, I wasn’t able to wait for the vehicle but received a call earlier than the expected time for completing the work. the vehicle but received a call earlier than the expected time for completing the work. More

The advisor was very attentive to the issues, They were understood and resolved in one trip to my satisfaction. understood and resolved in one trip to my satisfaction. More

All though they were busy with cars rolling in, I was in a pinch to get my state inspection done. Not only did they get me in without an appointment which where I bought the car wouldn't, they got me out in a pinch to get my state inspection done. Not only did they get me in without an appointment which where I bought the car wouldn't, they got me out in under 30 minutes. I didn't even buy their brand nor bought from them and they treated me like family and respected my busy schedule. Thank you John and IRA Toyota of Manchester! True professionals!!! More