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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,237 Reviews

1,237 Reviews of Ira Toyota of Manchester - Service Center

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May 10, 2025

I usually go for typical maintenance for my Toyota. Today was okay. I requested a tire rotation. They "didn't see my text" reply to do the tire rotation, even though I requested it at the time she took More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 13, 2025 -

Ira Toyota of Manchester responded

Hi Isabel, I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager ppalenzuela@audigrapevine.com

May 09, 2025

This was the worst service center I've ever been to. Seems like it was run very xxxx poorly. Call to put a complaint in and no one answered the phone three times. Drop the car off the night before I had More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Levesque
1.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Ira Toyota of Manchester responded

Corey, I am sorry to hear of your experience with us. I can’t pull your file based on the info given. Could you please reach out to me directly so I can try to help out? John McCarthy General Manager joans@Group1Auto.com

May 08, 2025

Service writer was riendly and extremely knowledgeable about what was needed for today's visit More

by westbayvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Santiagp Matt Cena
May 09, 2025 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2025

John Oliver, service representative, was extremely helpful. He spent time to help me enter my cell phone into my car and made sure I understood how to access it. He was so thorough and thoughtful. He More

by EJM27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
May 11, 2025 -

Ira Toyota of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Friendly and efficient service. Did not keep me waiting long. Jameson was very personable with me and other guests. More

by mikeh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
May 09, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found Jameson to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Professional, prompt and friendly service with good communication from service advisor. The bill clearly itemized service provided More

by amdi1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex,Alex
May 09, 2025 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2025

Great experience. In a time where every company is short help, I got my oil changed and tires rotated in no time. Have been going to Ira Toyota Manchester for both b More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rivera-Service Dept
May 08, 2025 -

Ira Toyota of Manchester responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

The Toyota of manchesters’ service department functions like clockwork and everything went as smooth as ever. More

by matthew.duval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
May 08, 2025 -

Ira Toyota of Manchester responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

Very pleased with service provided by Techs as well as service writers. They are focused on providing a positive experience each visit. More

by mdct13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 07, 2025 -

Ira Toyota of Manchester responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Super prompt and friendly service. Fair pricing, not pressure, great transparency. I didn’t have a long wait in the lobby. And the lobby was clean, warm, and inviting. More

by Carrie Bee 🐝
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
May 06, 2025 -

Ira Toyota of Manchester responded

Hi Carrie, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.