Irvine BMW

Doing it right Long Lego was great help in the whole car buying experience. They have a lot options and also make things easy and search for all the rebates Long Lego was great help in the whole car buying experience. They have a lot options and also make things easy and search for all the rebates More

Great experience Andrew Feldman, Long Leho, and the sales staff were great (unfortunately I couldn't remember their names). The experience was simple and easy, didn't Andrew Feldman, Long Leho, and the sales staff were great (unfortunately I couldn't remember their names). The experience was simple and easy, didn't feel ignored when I raised concerns More

Dishonest After verbally agreeing to how to proceed forward with a potential deal, sales associate ran numbers and took credit report, came back with credit sco After verbally agreeing to how to proceed forward with a potential deal, sales associate ran numbers and took credit report, came back with credit score above 800. Then changed the deal, saying another party was interested in the same vehicle, so they wouldn't honor what they had previously agreed too. After wasting 1 hour having a verbal agreement and running credit report we had to walk out. Dont waste your time with this dealer. They will hard sell you and are dishonest. More

Unscrupulous Service Absolutely the most unscrupulous dealership I know. Would have given it negative 5 stars rating if possible. My wife had the misfortune of bringing Absolutely the most unscrupulous dealership I know. Would have given it negative 5 stars rating if possible. My wife had the misfortune of bringing our 2013 BMX X3 to BMW Irvine for an oil change and standard vehicle inspection two weeks ago. Our extended warranty just expired in April this year and we plan to ship the car to NY soon for 1 year. The technician recommended oil and coolant leaks repairs, and 2 brake pads replacement, totaling $2400++. Since I am out of town, my wife got her sister and brother-in-law to check those recommended fixes at BMW Irvine in person before she decides to go ahead or not. They drove to BMW Irvine; spoke to the manager and was told that the leaks are really minor and they can cut the total price down to $1300++. Needless to say, my wife gave her consent to proceed. However, the very next day BMW Irvine called to let her know that the price was raised back to $2400++. She was exasperated. Immediately, my wife informed her sister to check with BMW Irvine in person again and if they cannot keep their promise ($1300++) then she will have the work done somewhere else. This time the manager insisted that they will not lower the price. Unfortunately, they had completed the fixes without her consent and therefore she must pay even though they gave her 20% discount for the confusion! Adding to the insult, they did not perform any oil change! A few days later, I called up BMW Irvine to file a complaint. I related the entire incident to a manager named Rob Davis who promised to get back to me after his investigation. Unsurprisingly, I never hear from him or anyone from BMW Irvine regarding this case. Yes, I did try in vain to reach him again. Lesson learned, stay away from BMW Irvine at all cost. More

Very much appreciate the service I received! Paul & Terry provides excellent service, good enough service to make me want to leave a review. IrvineBMW is a great location when searching for a new Paul & Terry provides excellent service, good enough service to make me want to leave a review. IrvineBMW is a great location when searching for a new vehicle. More

Terry and his team took such good care of us From the initial phone call to the final handshake everyone we met with at Irvine BMW was professional, courteous, and helpful. Terry, Vas and Andrew From the initial phone call to the final handshake everyone we met with at Irvine BMW was professional, courteous, and helpful. Terry, Vas and Andrew made our lease experience A pleasure. Thanks guys! More

Experience buying new bmw wagon Great customer service! Terry was easy to work with and helped make the process of buying a car super smooth. He went above and beyond by showing us Great customer service! Terry was easy to work with and helped make the process of buying a car super smooth. He went above and beyond by showing us how to use all the options on the car which was extremely helpful. Would highly recommend!! More

Flat tire experience Had a flat tire late evening with guests in the car over Thanksgiving. Cannot be any more dramatic especially with LAX dropp off duty next day. Irvine Had a flat tire late evening with guests in the car over Thanksgiving. Cannot be any more dramatic especially with LAX dropp off duty next day. Irvine Bmw were very helpful in accomodating and getting a loner next day am. Car fixed ontime as promised and communication was good. More

Great Experience I bought BMW 330E and very happy with my car. Jason DeMonde was great to work with and gave me a great deal. Would definitely comeback for my next le I bought BMW 330E and very happy with my car. Jason DeMonde was great to work with and gave me a great deal. Would definitely comeback for my next lease. This dealership has the best selection of Beemers in Southern California. Aaron Green was also very helpful and easy going. More

Best dealer Brandon Kim We bought two cars from Brandon Kim. The price is very good and the service is super smooth. Highly recommended. They never play any dirty tricks. We bought two cars from Brandon Kim. The price is very good and the service is super smooth. Highly recommended. They never play any dirty tricks. More