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Irwin Mazda - Service Center

Freehold, NJ

4.0
18 Reviews

18 Reviews of Irwin Mazda - Service Center

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May 02, 2025

first time using them for service , found them very knowledgeable and helpful, Danielle was very accommodating , made experience very satisfying. More

by Kjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
May 02, 2025

I have had very good experiences since Judd became the service manager . He is knowledgeable, listens to your concerns, and truly tries to accommodate you to make your experience a good one. He is a real More

by walks.learner4f
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judd Service Manager
April 29, 2025

Always great place honest and trustworthy good experiences fantastic customer support great communication good customer care More

by Marcoacordeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vaksman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Digironimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Brand new Mazda first service done. Surprised news is after 4000 miles continuous I observed friction noise from wheel baring at the speed of 55 miles. I informed to Mr. Jesse my advise More

by Vimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Sarkady
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

My car had a headlight that had water leak in it; it was out of warranty. Jesse arranged a Good Will fix for this problem that caused a ton of problems for my car. Thank you for all your help. More

by Kmgrygo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
November 30, 2024

Bought 6 vehicles in the past 10 years. Outstanding dealing with the same salesman Wayne Calabretta More

by carguy92967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
October 05, 2024

I can always count on a warn greeting and quality work on our vehicles when we come to Irwin. Woukdn’t’service our cars anywhere else. We’ve been coming to Irwin fir nearly 20 years. More

by njcarbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service staff. Everyone is good
August 29, 2024

The dealership and their work are clean and professional. Happy every time I recommend this dealership More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vaksman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Go to any other dealership than this one. The customer service is awful as soon as they lock you in. More

by J
Recommend Dealer
No
Employees Worked With
Travis LoCascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

CEO is the worst - on ignores emails - car can cause crash - I see it as death - they are liable on replacing the rusted out carriage - guess she doesn't want to pay for it. others were able to get it r More

by loikitzabstract
Recommend Dealer
No
Employees Worked With
CEO - Shelly Locascio - owner
1