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Irwin Mazda - Service Center

Freehold, NJ

4.5
28 Reviews

28 Reviews of Irwin Mazda - Service Center

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September 11, 2025

Excellent overall customer service. Amanda was super and spent quality time explaining the issues and follow up. More

by Jbenrubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service was excellent
August 19, 2025

Service is great once you locate it Danielle was right on top of things great More

by charniestein
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danielle
August 14, 2025

Amanda was excellent answering questions and explaining everything. Amanda told me how long the maintenance service would take and she was right. More

by angingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
July 30, 2025

The service staff at Virgin is friendly and knowledgeable. We’ve been bringing our Mazdas there since 2009. They always take great care of our vehicles and us. More

by njcarbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service deot staff. 5 stars
July 10, 2025

Easy to schedule appointment, courteous employees. I was in and out for routine maintenance and a car wash. Highly recommended. More

by Robchiara6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Always polite and professional and I love the courtesy wash! Asst Svc Manager is excellent. He explained everything and I could see he had deep experience in his field. Went over and above to solve my int More

by wagnergroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asst Svc Manager- Nick
June 17, 2025

Had routine maintenance done by Irwin mobile service yesterday . It was great! Fast, easy and done right at my home!! Loved it More

by gkepner1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro and Brianna were great
May 31, 2025

I have been coming here for years and always had great service! I always dealt with Jay and Travis and are great guys! Very helpful and friendly! My most recent purchase in December I dealt with Jay and a More

by lyryx23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach (sales) Amanda (service)
May 29, 2025

Their service was good. Sadly they could not pair my IPhone with the Bluetooth and were unable to solve the issue More

by harryschulberg0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

This is my first time having my cx5 serviced Amanda and the rest of the service dept did an excellent job having my car serviced. Will be using them again. More

by Alecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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