Island Chrysler Dodge Jeep Ram

Easiest car purchase ever Joe Smith made the entire experience as easy as possible. This is the second time I've purchased a vehicle with him, and I could not be happier with t Joe Smith made the entire experience as easy as possible. This is the second time I've purchased a vehicle with him, and I could not be happier with the results. Highly recommend working with Joe if you can. More

Best car buying experience ever I just recently leased a Jeep Compass from Joe Smith and I feel it was my best experience with a car dealership that I’ve ever had. I highly recommend I just recently leased a Jeep Compass from Joe Smith and I feel it was my best experience with a car dealership that I’ve ever had. I highly recommend Joe Smith and Island Jeep for a no hassle purchase experience. Joe made the whole process really exciting. I will definitely recommend him to my family and friends. More

2019 ram 1500 bighorn great price !! I want to thank Joe for his professionalism and excellent service to my wife and I. We leased the brand new 2019 ram 1500 big horn and I’m so happy I want to thank Joe for his professionalism and excellent service to my wife and I. We leased the brand new 2019 ram 1500 big horn and I’m so happy with it. I definitely recommend seeing Joe for your next vehicle lease or purchase. Thanks again! We will be returning next time ! More

The salesman make the dealership great! Just recently went with my daughter to get her new Jeep Compass. After purchasing many cars in my life I’ve come to dread the process. Joe Smith chan Just recently went with my daughter to get her new Jeep Compass. After purchasing many cars in my life I’ve come to dread the process. Joe Smith changed that totally. He explained everything to my daughter, make the process exciting and gave her excellent advice. I highly recommend seeing Joe Smith for a wonderful car buying experience! Thanks again Joe!! More

Poor service experience First 2 days unable to program. Needs more work-3 days car hasn’t moved. Lack of expertise, coordination and service. Poor customer updates. Stay away First 2 days unable to program. Needs more work-3 days car hasn’t moved. Lack of expertise, coordination and service. Poor customer updates. Stay away from this service dealer. The saga continues. The car still has not been brought into the service facility. On Tue., I was told that they were others before me, they would let me know on Thur. On Wed., they told me spot should clear this PM, will call me on Fri. It is Thurs. PM , no call and my car is still on the street. I hope to hear from them tomorrow More

Worst experience ever Service was horrible no one returned calls or what was going on with my car then when I went to pick it up the first time they only did half the work Service was horrible no one returned calls or what was going on with my car then when I went to pick it up the first time they only did half the work that was supposed to after they called me to pick it up when I picked it up the second time there was damage to the body of the car worst experience I ever had and Forty is driving a car More

Worse dealership From beginning to end it was the worse service I've ever received from any type of purchase I ever made or attempted to make. Would not recommend buyi From beginning to end it was the worse service I've ever received from any type of purchase I ever made or attempted to make. Would not recommend buying from this dealership. Dealt with one salesman who was only looking to make a sale, did not care about anything I was asking about. Another salesman had to takeover for him...I was at dealership from 10:00am until finally driving out of there at 7:40pm. I ended up speaking to general manager and ownership...the only and I mean only positive at this dealership was salesman James Hodge, he was willing to listen and understood what I was saying. More

Worst experience in my lifetime I’m a Staten Island resident do I figured to patronize a Staten Island business instead of going to New Jersey. Worst idea I’ve had in long time. Sch I’m a Staten Island resident do I figured to patronize a Staten Island business instead of going to New Jersey. Worst idea I’ve had in long time. Scheduled a service call a month ahead of time for a simple fix of car play not working, instead. Got there as scheduled and was greeted by a service guy asking me what the problem was. Do I answered him car play not working. His response was mind boggling without as much as looking at cat this guy tells me it will be here all day it’s electrical I I said well can I get a loaner oh no you need an appointment to get a loaner So I leave eat breakfast and call back to make another appt. he receptionist tells me that they DO NOT have loaners(I kid you not) and don’t expect to have one for the month August. Moral of story go over the bridge save yourself aggravation More

Amazing Purchased a new 2019 Ram today and Jerome made it so simple. Thank you so much for all the help. I highly recommend this dealership. Purchased a new 2019 Ram today and Jerome made it so simple. Thank you so much for all the help. I highly recommend this dealership. More

Recall on my Chrysler Pacifica I had an appointment on June 21 because my Chrysler Pacifica had a recall. The appointment was for 1 PM. My husband arrived at the service area at I had an appointment on June 21 because my Chrysler Pacifica had a recall. The appointment was for 1 PM. My husband arrived at the service area at 12:45 PM and was told that everyone was eating that he would have to wait. So he waited and then almost an hour later somebody came out to start his paperwork and take the car. I don’t understand why you would make an appointment if there was no there to check you in. I did not hear back on the car so I called later on in the afternoon to check the status. I was told that somebody will call me back. Now it’s almost 5 o’clock and I still did not hear anything so I called again. The girls who answer the phones said the service area was closed. So I decided to have somebody drive me over to the service so I could see what was going on. It turns out my car was never worked on which I’m not understanding why if I have an appointment? We were going on a family road trip in about a weeks time and I wanted to make sure the car was safe for us to drive . After speaking to several different people I was told that somebody would call me so they can schedule someone to pick the car up from my house, service it and then bring it back to my house. This conversation took place on Friday, June 21. Monday comes I still do not get a phone call. Tuesday I decided to call, I left a message and got no response . Wednesday I called, left a message and still no response. Thursday I called again and finally speak to someone. They had to keep calling me back on Thursday because they can’t get in touch with the guy or some nonsense on when they were going to come get my car . I was told someone would be at my house on June 28 at 8 AM so my husband woke up early after working all night and he’s waiting and waiting-still nobody comes and it’s 10 am. So I called the service department and I was told somebody was leaving right as I was calling . My car was finally worked on that day . I feel like my whole experience with the service department was very unorganized. I had that original appointment on June 21 at 1 PM . When I asked why my car was not walked it worked on at my appointment time I was told it’s not really an appointment time. That your car gets put into the que- whatever that means? More