
Island Chrysler Dodge Jeep Ram
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I got what I wanted through them with perfect service Rent a car, Eric was very helpful and he did not let me go without the key! He worked with me and i got my car within my budget. Thank you! Rent a car, Eric was very helpful and he did not let me go without the key! He worked with me and i got my car within my budget. Thank you! More
Very respectful and nice He was very helpful and interactive.He knew exactly what I was looking for.He worked through his lunch break to help get the car I wanted. He was very helpful and interactive.He knew exactly what I was looking for.He worked through his lunch break to help get the car I wanted. More

Joe Smith and the team are great. Thank you. The ease of both the return of my old vehicle and obtaining a new lease and being able to take home a new 2018 Jeep Compass was terrific. Our family’ The ease of both the return of my old vehicle and obtaining a new lease and being able to take home a new 2018 Jeep Compass was terrific. Our family’s many years of having Joe Smith manage all our leases and purchases and s always a great experience. And our most recent Jeep Lease had that same great experience. Thank you Joe and the Island Jeep team, including Jason Ostrosky for yet another great experience. You folks are great 👍🏻 More
ACQUIRED MORE GREY HAIRS DEALING WITH THIS DEALERSHIP Wish I could have given them a ZERO stars. Do yourself a favor, read all these reviews and heed them.....go ANYWHERE else. Waited for an appointment f Wish I could have given them a ZERO stars. Do yourself a favor, read all these reviews and heed them.....go ANYWHERE else. Waited for an appointment for 5 WEEKS. Check engine light was on and it needed a recall done. Had a 7:00 am appt....car wasn't seen until 12:30 and that was after I had to call numerous times and try and get the tech on the phone. My call was disconnected THREE times. When I called a fourth time and said I wanted to speak to a manager, miraculously the tech (whose name was Matt Raiten and was the rudest person I have ever dealt with) got on the phone and said my car was JUST being looked at (5 1/2 hours later). He stated it was a holiday weekend and that they were short staffed because everyone called in sick, as if that was my problem. This scenario happened EVERY TIME I brought my car back. The recall was done and all they did was reset the check engine light. It came on again, literally as I drove .02 miles. To make a long story short, I had to go back SEVEN times until my issue was resolved. The only reason I had to go back there was because it was under an extended warranty and I would have had to pay another deductible if I brought it elsewhere. I had to deal with Charlie, in parts, a few times. He was as inept as everyone else here. Called him numerous times, he said he would have to "check" to see where the part was and never got back to me, any of those times. I always had to call him back and was told twice by him that "he was too busy to check". This went on for 8 days. On the 6th visit, they dented my bumper. They instructed me to bring my car to a body shop where it would be fixed. Robert Neuenschwander, the service manager, informed me that someone from the body shop saw the bumper and said it could be "heated" out. I TOOK OFF WORK, brought my car, as instructed by Robert, to the shop. They were closed. A worker that happened to be there (waiting for a tow truck to drop off a car) said that the bumper was not fixable. I needed a whole new bumper. F***ing really????? Had to bring it back to the dealership for a new bumper. After speaking with Bryan Suruj, another service manger regarding this, I asked his supervisors name, he said "he did not know it". WHAT???. Every single person I dealt with here was more INCOMPETENT than the next..... Save yourself a lot of time and aggravation.....go elsewhere More
Deceptive internet advertising I feel obligated to write this review since the gentleman I dealt with, Jason Adamson refuses to return my call, I left 5 messages over a weeks period I feel obligated to write this review since the gentleman I dealt with, Jason Adamson refuses to return my call, I left 5 messages over a weeks period and documented each. I requested to see 3 separate vehicles advertised online by Island auto group. Even though I was specifically told that the vehicles were there and I was given an appointment they were not. Instead they tried to sell me a different vehicle. I intend on making a more detailed complaint to the Better Business Bureau, Dept of Consumer Affairs and Help me Howard among others. As it stands now, I have asked for my deposit back but the manager refuses to return my call More
Smooth and Painless I knew exactly which car I wanted, walking into the store, and Doug, Jason A. and Irvin made it a quick and smooth process. Doug was obviously experi I knew exactly which car I wanted, walking into the store, and Doug, Jason A. and Irvin made it a quick and smooth process. Doug was obviously experienced with the sales process, and graciously took care of my insurance and title transfers for me. We even sat in my new car, and he gave me a crash course of how to operate the knicks and knacks of the vehicle. Jason took the time to present me with a couple of different finance options, and I got a detailed run through of what the two options would mean for me; I felt comfortable, knowing I chose the best one for myself. Meanwhile, knowing how i was pretty set with what I had, Irvin (in finance) took me through the signing of the final paperwork without being pushy about extra sales, so all I had to do was worry about reading over the basic papers. I was in and out within two hours. So thank you to all three gentlemen for making buying a new car easy! More
Great service Walked into the dealership with idea of what I wanted. Doug worked with me to find exactly what I wanted and at the price I was comfortable with. Than Walked into the dealership with idea of what I wanted. Doug worked with me to find exactly what I wanted and at the price I was comfortable with. Thanks to the whole team there! More
2nd Jeep from here This is my second time leasing a car through Sean at Island Chrysler Dodge Jeep Ram. First was my 2015 Jeep Cherokee and recently Sean got me in a 201 This is my second time leasing a car through Sean at Island Chrysler Dodge Jeep Ram. First was my 2015 Jeep Cherokee and recently Sean got me in a 2018 Jeep Compass. Both times I had a great experience. He is fast, efficient, and knowledgeable about the cars he sells. He will never BS you and will go out of his way to make the process easier for you. I will continue to recommend him anytime someone asks me where to go for a new car. Thank you Sean!! More
Overall experience was comfortable and understandable My experience was was great. Sean was awesome. He had a vehicle that I liked. He has shown me and I said that was it I’ll take it. We sat down and d My experience was was great. Sean was awesome. He had a vehicle that I liked. He has shown me and I said that was it I’ll take it. We sat down and discussed everything and I was very comfortable with everything. More

Very helpful Joe Smith actually helped me get my new Crosstrek through island Subaru. He went out of his way to help me get my new car. Joe Smith actually helped me get my new Crosstrek through island Subaru. He went out of his way to help me get my new car. More