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Island Chrysler Dodge Jeep Ram
Staten Island, NY
900 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 900 reviews
June 08, 2018
Outstanding customer service Joe ensured that I walked out satisfied. He went above and beyond that my financial needs were met with the car that I wanted. The service that I rece Joe ensured that I walked out satisfied. He went above and beyond that my financial needs were met with the car that I wanted. The service that I received was so stellar that I bragged to my family and friends and referred everyone to Joe. More
by Faith.ada123
Employees Worked With
Joseph Smith, Jason Ostrowsky
June 07, 2018
New wrangler Awesome dealership. Patient, helpful salesman. Found the car I wanted, exact color and manual transmission. The salesman knew a lot about wranglers a Awesome dealership. Patient, helpful salesman. Found the car I wanted, exact color and manual transmission. The salesman knew a lot about wranglers and gave me a chance to test drive different models before making a decision . Once I purchased he took time to show me how to work all the features and made sure I was comfortable with everything before I drove off. A great car buying experience . More
by Lainey063
Employees Worked With
John Bonamo, Doug Arnold, Mo Rabboh
June 06, 2018
Great experience Had a very positive experience Joe Was very helpful and knowledgeable. Would definitely recommend going. He was very attentive To my needs lookin Had a very positive experience Joe Was very helpful and knowledgeable. Would definitely recommend going. He was very attentive To my needs looking out for my best interests More
by Abutera
Employees Worked With
Joseph Smith, Jason Ostrowsky
June 04, 2018
Excellent Joe make me feel very comfortable nice guy SWEET would recommend him n the dealer ship to Anyone all the staff is very help full looking for a Joe make me feel very comfortable nice guy SWEET would recommend him n the dealer ship to Anyone all the staff is very help full looking for a jeep that's the place to go More
by Chiny1054@gmail.com
Employees Worked With
Joseph Smith
June 04, 2018
Good deal + Great service I had really great experience leasing my new Jeep Grand Cherokee! Not to mention I also got a pretty good deal! The sales person helping me was Irvin I had really great experience leasing my new Jeep Grand Cherokee! Not to mention I also got a pretty good deal! The sales person helping me was Irvin Gil, who was really professional and was able to answer all the questions in pretty honest manner. Most importantly he I was able to drop my old leased car and he took care of the rest. I called him several times after I purchased my new vehicle and he was available to answer all my questions. Definitely coming back to Island Chrysler Dodge Jeep Ram again once me lease is over! More
by Progress
Employees Worked With
Irvin Gil, Wes Hamden
June 04, 2018
Great Experience Joseph Smith is the Man. Joseph is the best in the car business. This is my sixth purchase in a row from Joseph. He makes the process simple and fast. Joseph Smith is the Man. Joseph is the best in the car business. This is my sixth purchase in a row from Joseph. He makes the process simple and fast. As long as Joseph is employed at Island I will continue to purchase cars from him. More
by Durango
Employees Worked With
Joseph Smith
May 29, 2018
If i could give no stars...I would! I am not sure where to even being our nightmare story. We went to the dealership to look at two trucks that per online stock - they said they had. We I am not sure where to even being our nightmare story. We went to the dealership to look at two trucks that per online stock - they said they had. We showed the sales person the print outs and he said they were both at the lot offsite and it would take a day to get to us. He advised that one was a "demo" which had some miles on it and the other was brand new. We said we wanted to see the one that was new. Next day we get a call that they have the truck we requested but it too was a demo with 2700 miles on it. Mind you that the day before we worked up values of my trade-in, and monthly price for financing - OF A NEW CAR. Although I was less than pleased this truck had so much miles - we went to look at the truck. It had front end damage, ripped leather, no owners manual and a list of other issues. We were assured that everything would be fixed before we took ownership of the truck. Against my better judgment, my husband proceeded with the paperwork. When the came back with the "final" figures - it was MUCH higher than we agreed on (again knowing that price was for a new truck and this was NOT new - despite their definition that "used" only applies when someone registers the vehicle....since this was a "DEMO" that the owners wife ran into the ground it wasn't registered to anyone other than the dealership so still "NEW". As my husband and I are in the finance industry we looked at the numbers and realized they were giving us less for the trade-in, and charging me more for the truck than previously agreed. The told us the figures we were quoting were impossible - good thing we had them in writing! (PS the sales person was later fired) We walked out and said NO DEAL. Of course they came chasing after us and honored the original deal - increasing the trade-in value. My husband finished the paper work and a list of repairs to be done before we took ownership was assembled. From here on out is where it got worse.....After the salesman was fired we were transferred to another man - who said all the right things - but followed thru with NONE. Two weeks into that I still didn't have a car - I spoke to a manager and things started to get moving - but it was one issue after another - PS of it is that we took possession of the truck 4 weeks later....driving home - lights were flashing all over that and we had to take it back....another 2 weeks later we got it back AGAIN - only to have lights flashing that the front sensor wasn't connected. At this point, 6 weeks after signing papers - my husband realized the wonderful service department didn't plug the sensor back - and did it himself. We left there on the goodwill that they would be giving us 3 years of free oil changes, hemi emblems and ordering us a new owners manual. Its been 6 months - the sales manager lefts and NONE of the goodwill gestures have been honored! SAVE YOUR TIME AND MONEY More
by HonestTruth
Employees Worked With
TOO MANY TO LIST _ I basically dealt with anyone that would listen
May 15, 2018
Great experience This was my first time getting a car and the customer service was great. Salesman Joe helped us out tremendously and he was able to get me what I want This was my first time getting a car and the customer service was great. Salesman Joe helped us out tremendously and he was able to get me what I wanted. It was great working with him and I will definitely go back! More
by MChance99
Employees Worked With
Joseph Smith, Wes Hamden
May 13, 2018
Simple the best!! We love island Jeep! I own 3 Jeep Grand Cherokees and each one of them has been both purchased and serviced at Island Jeep. We are more than happy wit We love island Jeep! I own 3 Jeep Grand Cherokees and each one of them has been both purchased and serviced at Island Jeep. We are more than happy with the experience we’ve had at Island Jeep. Joe Smith is simply the best salesman, he is my go to guy! He really goes above and beyond to get you the car you desire. He spent several hours with me finding the perfect car for my daughter. We bought a 2018 Jeep Grand Cherokee at a great price! And Joe had nothing but the utmost professionalism through the entire process. I highly recommend Joe Smith because he is a very trustworthy and genuine guy - which makes buying a car much more enjoyable at Island Jeep. Thanks again Joe - see you at our next car purchase! Best, Isabella Cifone More
by jeep2018
Employees Worked With
Joseph Smith, Jason Adamson, Wes Hamden
May 08, 2018
Great experience!!!!!! I couldn’t be more happy with the whole process. Joe Smith was so helpful and treated us like family!!! We love our 3rd JEEP GRAND CHEROKEE!!!! I couldn’t be more happy with the whole process. Joe Smith was so helpful and treated us like family!!! We love our 3rd JEEP GRAND CHEROKEE!!!! More
by Frankred23
Employees Worked With
Joseph Smith, Jason Ostrowsky
