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Island Chrysler Dodge Jeep Ram
Staten Island, NY
900 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 900 reviews
September 09, 2016
Very poor customer service I contacted the dealer to look @ a 2010 jeep wrangler , which was listed as a manual transmission. I called prior to my 1.5 hour ride from NJ to confi I contacted the dealer to look @ a 2010 jeep wrangler , which was listed as a manual transmission. I called prior to my 1.5 hour ride from NJ to confirm that is was a manual, as it showed it as an automatic in the photo online. I was assured that it was. When I got there, I was greeted by Mr. Sajecki, who was to be the salesman to assist me. He looked online then left for quite some time at which point another manager came to me and said he was sorry that it was indeed an automatic. I agreed to test drive it anyway, while once again it took quite some time to get the car. After driving it, I decided I was not interested. Mr. Sajecki then said he had a 2013 , which I said I would look at. I waiting for nearly 30 minutes while he was trying to find it and I finally approached him outside and asked what was going on. He said that they had several dealerships and they were trying to find it. I said that I would go to lunch and he could call me when he found it. After 90 minutes he had not called back, at which point I called and was told he would call me right back,Needless to say he never did. I spoke with 2 separate managers to voice my concerns, who basically gave me lip service, and agreed to get back to me. Once again, I never heard back from anyone a week later. This is the most unprofessional car dealership I have ever dealt with. Stay away!!! After Island Auto group read my review, I received an email with an apology and a desire to talk with me about my concerns. I gave him a phone number to contact me, and surprise, surprise, 2 days later, no call back. My review stays the same. VERY POOR CUSTOMER SERVICE!!!! More
by kathielk
Employees Worked With
Mr. Jiminez, Sean Sajecki
September 09, 2016
Happy Candace Sweeney from finance did a excellent Job with making me and my fiancé comfortable with the whole new car experience.. She was very helpful & p Candace Sweeney from finance did a excellent Job with making me and my fiancé comfortable with the whole new car experience.. She was very helpful & professional and willing to do whatever it took to make sure that we left with a new car and a smile ...I will most definitely tell all my family and friends about coming to this dealership for a great car buying experience More
by 123dodge
Employees Worked With
Candace Sweeney , Steven Glazer, Ralph Hveen
September 08, 2016
Scam artists !! STAY AWAY !!!!!!! Such a unprofessional dealership ! Purchased a Ram 1500 from them and right from the beginning they have only tried to trick and che STAY AWAY !!!!!!! Such a unprofessional dealership ! Purchased a Ram 1500 from them and right from the beginning they have only tried to trick and cheat me with there unbelievable lies from the sales people to there finance people . They should be named island scam artists not island auto group . And now it has been more than two months they have still not sent my registration and I have been driving around with expired registration and every time I call they keep telling me will call back and never do ! . Please for god sake AVOID this place !!!!!!!!!!!! I don't know how they haven't been sued and put out of business already ! More
by Anu647
Employees Worked With
Diana Figueroa
September 06, 2016
Great Sean sjecki was great he went above and beyond too find the perfect vehicle for me and my wife he was very nice and knowledgeable I will recommend him Sean sjecki was great he went above and beyond too find the perfect vehicle for me and my wife he was very nice and knowledgeable I will recommend him to all of my friends and family More
by Palapa5
Employees Worked With
Sean Sajecki, Mike Bender
September 06, 2016
Great buying experience Samantha Belliard was a very friendly salesperson with a great personlaity. It was a wonderful buying experience. Would do business with them again. Samantha Belliard was a very friendly salesperson with a great personlaity. It was a wonderful buying experience. Would do business with them again. THank you. More
by caddy
Employees Worked With
Samantha Belliard
September 04, 2016
Experience with the dealership and Car salesman Sales and service excellent even though busy labor day weekend. Bill Knight went over and beyond to get us out and satisified as quickly as possible Sales and service excellent even though busy labor day weekend. Bill Knight went over and beyond to get us out and satisified as quickly as possible More
by Bushan97
Employees Worked With
Bill Knight
September 03, 2016
Flawless Customer Service!!! Sean was great. His professionalism and customer service skills were flawless. My wife and I had such a pleasant experience working with Sean who he Sean was great. His professionalism and customer service skills were flawless. My wife and I had such a pleasant experience working with Sean who helped us find the right truck for me. His knowledge of the product and ability to understand what the consumer wants is great. Hands down, the best sales rep I've worked with in all my years dealing with car dealers. More
by Bman3451
Employees Worked With
Sean Sajecki
September 01, 2016
Ralph Hveen was helpful! Ralph Hveen was very helpful. He took the time to explain the ins and outs of my car. He was very informative and patience. I recommend his service to Ralph Hveen was very helpful. He took the time to explain the ins and outs of my car. He was very informative and patience. I recommend his service to everyone. More
by Jeter002
Employees Worked With
Ralph, Hveen
August 30, 2016
A day well spent my husband and I came in one day after looking online for a truck at the Chrysler jeep Dodge Ram location. We weren't planning on purchasing a car jus my husband and I came in one day after looking online for a truck at the Chrysler jeep Dodge Ram location. We weren't planning on purchasing a car just yet, however this wasn't the case for this day. We were greeted by Bill K who helped us through everything. After tracking the truck down we test drove it, and it purred beautifully. We did spend quite some time there but the car did just come in the day before, we were patient. At the end of the day we got a pretty good deal and had purchased a nice ram. More
by Magdasitko
Employees Worked With
Bill k.
August 30, 2016
WHERE IS MY WINDOW STICKER WAITING SINCE MAY for my window sticker. You told me it was ordered in june???? Please dont lie to me not happy not going to recommened WAITING SINCE MAY for my window sticker. You told me it was ordered in june???? Please dont lie to me not happy not going to recommened More
by GeneShaker
Employees Worked With
Sean Sajecki, Joe Bonamo
