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Island Hyundai
Staten Island, NY
1,256 Reviews
Island Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members.
We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families.
Island Auto Group will always be driven by fairness, the recognition of diversity, and respect for the individual.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,256 reviews
August 31, 2018
Hyundai Elantra I worked with Bruce and Dante. Bruce was especially friendly (both over the phone and in person). My air conditioner hose was clogged and repaired. I worked with Bruce and Dante. Bruce was especially friendly (both over the phone and in person). My air conditioner hose was clogged and repaired. However, as I was leaving, I realized the air blower was not working (due to a short from the water that was in the car). Bruce insisted I leave it with him for repair (under warranty). More
by psycho1964
June 26, 2018
Not great with customer service I leased a car from Island Hyundai in 2015 without problems - other than it took 2 days to get everything done. The salesman, Anthony was new. My le I leased a car from Island Hyundai in 2015 without problems - other than it took 2 days to get everything done. The salesman, Anthony was new. My lease is now up and I called them ahead of time to say what I wanted and make sure they had it in stock so I didn't waste any time. I had my car independently assessed by a Hyundai consultant. I spoke to Nikki at least twice. The third time I made an appointment for Saturday at 10:30 and asked again if they had the car I wanted. She said if they didn't they could get it and deliver it to me when it was in. I asked how I was supposed to get to work until then and she laughed. She said she would get back to me but didn't. Saturday morning, as I was driving to a responsive dealer, she called to say her manager wanted to know if I was coming in. I said no as I never got an answer to my inventory question. She said, oh, my manager said he called. I said no he didn't and that was it. On another note, before winter my car was in for an oil change and a recall alert. They told me I needed tires, at the time they were having a buy 3 get 1 free sale. I said no I was good and they wrote on my receipt that I refused to replace my tires. I went to a tire shop the next day to have them check my tires and they said they were fine and would make it through the winter without a problem - FYI they did and then some. Even at turn in- they were still above the required tread. More
by MRoskowinski
Employees Worked With
Nikki
June 07, 2018
Best car buying experience. My sales consultant Laurence (Larry) Farina was outstanding! Larry was very easy to deal with, no pressure, made me feel very relaxed, answered all My sales consultant Laurence (Larry) Farina was outstanding! Larry was very easy to deal with, no pressure, made me feel very relaxed, answered all of my questions, and was very knowledgeable about the car I purchased (love my Elantra GT). Without a doubt, this was my best car buying experience and because of Larry’s attitude and professionalism, I have found a new home at Island Hyundai. When my friends and family are looking to buy a new car, I will be highly recommending they get in touch Larry Farina at Island Hyundai! More
by Bella4ever
Employees Worked With
Larry Farina
May 23, 2018
Love my new Hyundai Accent I had and amazing experience at Island Hyundai. Thank you to Richie Armstrong (salesman) and Max Perez (finance) for getting into my beautifu new car. I had and amazing experience at Island Hyundai. Thank you to Richie Armstrong (salesman) and Max Perez (finance) for getting into my beautifu new car. More
by xxxxxx
May 19, 2018
Great new Elantra Mike T was extremely helpful through the whole process. Great experience. Would recommend to friends and family. 😁😁😁😁😁😁 come down for great dea Mike T was extremely helpful through the whole process. Great experience. Would recommend to friends and family. 😁😁😁😁😁😁 come down for great deals from mike and max. More
by Grandpa
Employees Worked With
Michael Tramontana, Max Perez
May 14, 2018
4th Hyundai This is my fourth Hyundai I've purchased from Larry Farina at Island Hyundai. I get a little panicky with the thought of negotiating for a new car. L This is my fourth Hyundai I've purchased from Larry Farina at Island Hyundai. I get a little panicky with the thought of negotiating for a new car. Larry is very patient, willing to work with me. Honest & upfront. I would recommend Island Hyundai & Larry to my friends & family. More
by mamabear51
Employees Worked With
Larry Farina, Ahmad Bokhari
May 10, 2018
Very pleasant experience My experience at Hyundai was very pleasant thanks to Richie! He spent the time going over everything and was very honest. I am very excited to be gett My experience at Hyundai was very pleasant thanks to Richie! He spent the time going over everything and was very honest. I am very excited to be getting my new Tucson. Highly recommend coming to Hyundai More
by Lauren
Employees Worked With
May 09, 2018
My first Hyundai. I was very satisfied with buying my first Hyundai Sonata at Island Hyundai. I've always dreaded the car buying experience but I have to say that Mr. I was very satisfied with buying my first Hyundai Sonata at Island Hyundai. I've always dreaded the car buying experience but I have to say that Mr. Richie Armstrong is very personable, answered all of my questions and made me feel comfortable in my purchase. I am enjoying the car and would not hesitate in buying another car at Island Hyundai when the time comes. More
by online
Employees Worked With
May 09, 2018
Fantastic service! I went to Island Hyundai with my son for his first car. Larry was attentive and considerate of my son's needs. He was respectful and addressed my son I went to Island Hyundai with my son for his first car. Larry was attentive and considerate of my son's needs. He was respectful and addressed my son knowing it would be his car. He provided him with alternatives and made sure we understood that Chris' safety was his priority. I have worked with Larry several times over the years and am always beyond thrilled! Larry knows how to take what is traditionally a stressful experience and make it positive and exciting. My son is thrilled with his new car and I am so happy his first experience was with Larry and Island Hyundai. Not only was Larry fabulous, Mad made sure Chris understood all he needed to know. He was patient with us and really took his time explaining everything to Chris. They really helped him make informed decisions regarding his purchase. I highly recommend Larry and the Island Hyundai team More
by rorge1127
Employees Worked With
Larry Farina, Max Perez
May 05, 2018
Saturday afternoon car buying Mike was great and helped me accomplish my goal and buy out my lease!!! Thank you... petunia will be very happy staying with us :) I'll be back in th Mike was great and helped me accomplish my goal and buy out my lease!!! Thank you... petunia will be very happy staying with us :) I'll be back in the future.... More
by Krickie48
Employees Worked With
Michael Tramontana
