Island Toyota
Staten Island, NY
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418 Reviews of Island Toyota
Cecilia the service manager is outstanding ! We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. Chuck the mechanic does a nice job too. More
I have owned a Toyota since 2008 and don’t remember a time I have worked with anyone other than Celia. She is the only service advisor I will work with. Her knowledge and integrity is beyond compare an time I have worked with anyone other than Celia. She is the only service advisor I will work with. Her knowledge and integrity is beyond compare and her service Is uncompromised. She is the reason I keep returning to this service center. More
This is my 2nd Toyota that i bring for service. Would not go anywhere else. And Cecilia takes care of me - speeds me out in the morning when im on my way to work & now that im retired she still giv Would not go anywhere else. And Cecilia takes care of me - speeds me out in the morning when im on my way to work & now that im retired she still gives me the best service!! Shes an absolute gem. More
The service advisor (Celia) and the mechanic (Chuck) provided excellent service. Everything was explained in detail, the service was prompt and efficient. provided excellent service. Everything was explained in detail, the service was prompt and efficient. More
I have been bringing my Toyotas to Island Toyota for my annual maintenance checks. Cecilia has been my consultant. I have found her to be very knowledgeable and extremely helpful with my getting the exact annual maintenance checks. Cecilia has been my consultant. I have found her to be very knowledgeable and extremely helpful with my getting the exact service I have needed to keep my Toyota on the road. She is always available to respond to any questions or concerns I have had regarding my car's service needs. More
I have been bringing my Avalon to this service center for 15 years, and 2 years prior for my Mazda. Cecelia Sterlacci has been my representative. She has been honest and trustworthy, Let's me know what is n 15 years, and 2 years prior for my Mazda. Cecelia Sterlacci has been my representative. She has been honest and trustworthy, Let's me know what is necessary, checks for recalls, and keeps me informed as the day progresses so that I know when to expect my car to be ready. She's the best. More
Island Toyota is the best! They've lovingly taken care of our 17 year old Toyota and kept it running amazingly well for its age. The whole staff treats us and the car well, and I have nothing but great thing our 17 year old Toyota and kept it running amazingly well for its age. The whole staff treats us and the car well, and I have nothing but great things to say about them! Cecelia, our personal rep, always gives us the best deal possible, and is responsive to every need. I can't recommend her and Island Toyota enough! More
First of all i know nothing about cars so it’s really a pleasure that Priamo at Island Toyota took the time to give great customer service and teach me about things i didn’t know about my lease ! He’s a ge pleasure that Priamo at Island Toyota took the time to give great customer service and teach me about things i didn’t know about my lease ! He’s a gem and we need more dealers like him!! 10/10 More
Besa was an amazing Service Advisor. She was very informative and it is evident that her priority was customer service. She listened to my concerns about time and even confirmed my car would be read informative and it is evident that her priority was customer service. She listened to my concerns about time and even confirmed my car would be ready so I decided to get my oil changed at the dealership as well. The staff has always been amazing but Besa is a ROCKSTAR and took it to another level!!! Thank you!!!!! More
Hello well what can I say about Cecilia Sterlacci I’ve known her for almost 26 years and she is the best person to work with and I wouldn’t want anyone else to help me. She explains everything in detail a known her for almost 26 years and she is the best person to work with and I wouldn’t want anyone else to help me. She explains everything in detail and I look forward to working with her in the future. She’s the best! More

