Island Toyota

First time dealing with Toyota service center. I’m very happy with the service, everything was done quick and perfect Outstanding costumer service from Besa happy with the service, everything was done quick and perfect Outstanding costumer service from Besa More

David did work with me on a smooth transition into a 2020 Tacoma off road truck. Very helpful and answered all my question and concerns. He is a big asset to your company! Tacoma off road truck. Very helpful and answered all my question and concerns. He is a big asset to your company! More

The service attitude is not very friendly. He is also unwilling to provide more services to customers, very unprofessional. He only wants customers to buy cars, not to provide services. unwilling to provide more services to customers, very unprofessional. He only wants customers to buy cars, not to provide services. More

Efficient, organized and simple the best, that's the experience working with Besa! I had a recall for my car and the issue was fixed with proper experience, thank you again Besa! experience working with Besa! I had a recall for my car and the issue was fixed with proper experience, thank you again Besa! More

If i can give 0 stars i would. This service department doesn't care about their customers and treats them with no respect or dignity doesn't care about their customers and treats them with no respect or dignity More

Scam. Stay away from this place. Charged me for service when it is related to a recall. Do yourself a favor and stay away please! when it is related to a recall. Do yourself a favor and stay away please! More

Looking to Purchase New Vehicle, No Assistance At All Walked into dealership to inquire about a new Toyota Tacoma parked outside... Was inside dealership for approximately 15 minutes before a male employe Walked into dealership to inquire about a new Toyota Tacoma parked outside... Was inside dealership for approximately 15 minutes before a male employee behind the front desk finally asked if he could help me. I tell him I want information regarding the truck outside, he responds I will get someone to help you, give me a few minutes. Again I wait around waiting for assistance... employee behind desk then tells me he opened the truck outside utilizing the car remote if I wanted to go look at it. I proceed outside and check out the truck on my own without any salesman assisting me. After a few minutes looking over the truck, I went back inside. Again I stood around with no help from anyone. I then proceed back up to the front desk and start asking the male employee questions regarding the truck... I asked him if a truck bed cover was available for the truck I looked at. The employee states that yes, but its expensive... around 1000 dollars. I never asked him how much it was, just asked him if it was available. I then asked him about leasing. He just responds that the truck I was looking at was a special edition, for off road use. Again that was not what I asked him... During this entire time, not one person showed any interest in assisting me... I walked out and will never go back there again... They need some customer service training.... Especially when a customer comes in and is looking to spend a lot of money on a car in their establishment and get treated like they don't exist... I never even got the employee's name at the front desk which was unfortunate... But then again, he never even introduced himself... More

Don’t believe 5000 no worries warranty. Dealership will not return my calls and corporate will not recognize warranty it is only through dealer. Whole thing is a lie. Now I have some secondary leasing comp not return my calls and corporate will not recognize warranty it is only through dealer. Whole thing is a lie. Now I have some secondary leasing company billing me. Will not be returning my business there. Go elsewhere scammers More