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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

October 10, 2017

Long Distance Purchase Live in Charlotte, NC. Purchased S63 coupe over the phone with pictures and specs provided via email. Isringhausen arranged for delivery of the vehicl More

by Louis Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Isringhausen and Mike Carver
Oct 11, 2017 -

Isringhausen Imports responded

Thanks, Louis. It takes a leap of faith to buy a car over the phone, so congrats on your boldness. We've been selling cars nationally for decades and try to make the process as painless and worry-free as possible.

October 04, 2017

Love our new XC90! Rob Landers was friendly, helpful and never pushy. We took our time making our decision, which was quite a bit of time, and he patiently answered our More

by R S Mitchell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everyone we met greeted us with a smile.
Oct 09, 2017 -

Isringhausen Imports responded

Glad to hear you had a positive shopping experience, R.S. We'll pass on your compliment to Rob. Enjoy your new XC90 -- it's a great vehicle.

September 10, 2017

A positive experience buying out of town. Mike Carver helped us assess if a Certified Pre-Owned Mercedes would be worth traveling to purchase. I found his conversations about the quality and More

by M & P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Sep 11, 2017 -

Isringhausen Imports responded

Thanks for your kind words, M & P. Mike is one of the best. We're lucky to have him. Enjoy your CPO Mercedes!

September 02, 2017

Return purchase We had a great experience 2.5 years ago when we dropped in at Isringhausen and met Mike Carver. He was exceptionally professional as we test drove nu More

by John and Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver; Jon P
Sep 11, 2017 -

Isringhausen Imports responded

John and Jan, thanks for your continued business! Folks like you are why we recently celebrated our 35th anniversary. Enjoy the M6. If you like sports sedans, it's one of the best.

August 29, 2017

Volvo Sales & Service We just traded our 2013 XC60 tonight on a 2018 XC60. Scott Sables worked so diligently and helped us get the best deal. We really appreciate all of hi More

by Gingers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sables in sales; Jeremy Hermon in service (and Matt)
Sep 11, 2017 -

Isringhausen Imports responded

Phil and Ginger, thanks for the wonderful feedback! Our service department works hard and often doesn't receive the credit they deserve. Enjoy your all-new XC60.

July 18, 2017

Very happy with my Isringhausen experience. I recently bought a Mercedes Metris through Mike Carver at Isringhausen. I've never before had such a great buying experience... Mike was very helpful More

by MakerMark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Jul 27, 2017 -

Isringhausen Imports responded

Thanks for your kind words. Mike is one of the best! Enjoy your Metris, and please let us earn your service business too -- we have a brand-new service center for commercial vans.

June 07, 2017

Thanks for everything. When I first started looking for a car, Robert Landers sat down with us and showed us several options that were available. We drove six vehicles b More

by Louis DeLaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Landers
Jun 12, 2017 -

Isringhausen Imports responded

Thanks for the compliment, Lou. We're glad Rob was able to help you find a vehicle that fits your needs. Please don't hesitate to call if you have any questions about your new vehicle.

May 31, 2017

Positive experience We had a very good experience at Isringhausen Imports when purchasing our new Volvo last month. Our sales associate Mike Custer was very professional, More

by Pat D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer
Jun 02, 2017 -

Isringhausen Imports responded

Thanks for your kind words, Pat -- we try out best. Enjoy your new Volvo, and please reach out to us if you have any questions about vehicle features, maintenance schedules, etc.

May 12, 2017

Excellent! My wife and I have purchased a number of new vehicles from Isringhausen Imports over the years. A new BMW was the latest. Our sales representative, Da More

by JMWMCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Heimlich, Jeremy W and Clem Myles
May 15, 2017 -

Isringhausen Imports responded

Thanks for your business over the years, JMWMCW. We appreciate it! Enjoy your new BMW.

April 13, 2017

BMW car We recently purchased our 5th pre-owned BMW car from Isringhausen Imports. Our sales associate, Mike Plohr, went above and beyond. We could not be hap More

by D and D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plohr, Mark Dresch
Apr 25, 2017 -

Isringhausen Imports responded

Wow! Thanks for being such a loyal customer, D and D. We're glad you had another positive experience with us. Enjoy your new BMW.

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