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J.B.A. Chevrolet
Glen Burnie, MD
1,174 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,174 reviews
October 15, 2024
Mike, in the Kia/ used vehicle departments was absolutely great in customer service after the sale, which is when a dealership's service is defined. great in customer service after the sale, which is when a dealership's service is defined. More
by John Bea
Verified CustomerEmployees Worked With
Mike Kia/ used vehicle Manager
October 14, 2024
The showroom was clean and beautiful. The sales people were very knowledgeable and helpful. My salesman Larry Bert was very good. He showed me the cars I was interested in. He explained s The sales people were very knowledgeable and helpful. My salesman Larry Bert was very good. He showed me the cars I was interested in. He explained several things on my new car after test driving it. I would go back for my next new car. More
by hoseone12751
October 14, 2024
Great experience love the SUV and glad I bought it . Dave was great and helped me out with everything Dave was great and helped me out with everything More
by blondieems2
Employees Worked With
October 12, 2024
Everyone & everything was excellent! No issues! Service personnel always excellent to deal with!! I have had no major things go wrong with car! All oil changes! No issues! Service personnel always excellent to deal with!! I have had no major things go wrong with car! All oil changes! More
by MOM3802
Employees Worked With
Brian McCauley
October 12, 2024
General Motors sent an over the air update to my Chevy. The update failed. I took my Chevy to JBA Chevrolet for a manual update. The update failed. I was charged $185.00 for the unsuccessful Service update The update failed. I took my Chevy to JBA Chevrolet for a manual update. The update failed. I was charged $185.00 for the unsuccessful Service update. The original update that GM sent was at no cost. I was informed by JBA service department that the Radio Module would cost $600.00 for the part and $600 for labor. I declined the fix at that time. GM sent an over the air update to my Chevy. The Update damaged my vehicle. My Radio, GPS, OnStar, and infotainment center was working fine before the update. My vehicle has no audio, video, no navigation and no OnStar. More
by abfjr
Employees Worked With
I don't remember
October 11, 2024
Quick response. A+. Even helped with an issue with my on demand. Did not have to ask, they just made it happen A+. Even helped with an issue with my on demand. Did not have to ask, they just made it happen More
by chopperstuff
Employees Worked With
October 10, 2024
Great customer service. No hassle purchase of my new vehicle. I would recommend JBA to any one who asked me. No hassle purchase of my new vehicle. I would recommend JBA to any one who asked me. More
by bhhesse73
October 09, 2024
Was so nice, great costumer service! Will back again when I need to upgrade my truck! Will back again when I need to upgrade my truck! More
by michaelcotrino
Employees Worked With
October 09, 2024
The new cars side of things was fantastic! Andy was helpful and the biggest thing I appreciated was he spoke to my parents who were with me, but he also spoke to me. Being a smaller female, a Andy was helpful and the biggest thing I appreciated was he spoke to my parents who were with me, but he also spoke to me. Being a smaller female, a lot of times salesman ignore me and talk to my father. Andy was not like that. Would recommend J.B.A. to anyone I know! More
by Oakley
Employees Worked With
