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J.B.A. Chevrolet

Glen Burnie, MD

4.6
1,174 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,174 reviews

September 18, 2024

They didn’t do my alignment on my 2016 Chevy Malibu and I really that service was included. I would appreciate my tires rotated. That will be complimentary done. Then I will like to trade that car in immedia More

by titlegirl24_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 21, 2024 -

J.B.A. Chevrolet responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

September 18, 2024

Spoke with Rachel Disney on phone to schedule service. Very nice, friendly and professional. Had the pleasure of meeting her face to face when I checked out. If I had a business I would hire her in a hear More

by ffcop
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Disney
Sep 29, 2024 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2024

Andy Haskins and Dan Buckler were a dream to work with. Andy was patient with me as I wasn't sure which vehicle I wanted to purchase. I finally decided on the Equinox. The whole process, from start to fini More

by mlwerlinich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We hope you have a great day!

September 17, 2024

My wife and I have purchased many vehicles over the years and from several different dealerships. Going to the dealership has always been the part that we dreaded the most. We assumed this experience was g More

by zcarder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

For the second time in a year, Joe and Dave got us the SUV's we wanted. We wanted very specific vehicles and they built one and tracked the other down in PA. Pleasant experiences and much appreciated. More

by earl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sang Joe Fugitt
Sep 20, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

The people at the service counter were extremely helpful, polite and courteous. The service was both timely and efficient. More

by WHEELKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know there names.
Sep 20, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2024

I was in and out in no time at allb staff was polite and helpful ! More

by SEVERNROSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

September 15, 2024

They are the most outstanding helpful, kind understanding they did a lot of work to make my situation work out. Brian McCauley was very helpful and kind. He did a great job at JB Chevrolet of Glen Burnie Mar More

by gmrhbd78@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCauley
Sep 20, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2024

Very good customer service, on time and very responsive , very clean on the customer waiting room More

by vtpaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 14, 2024

My vehicle only came with one key fob. Had I known that, I would have negotiated another key into the price. Very upset about this dealership making me pay for another key fob! More

by andrew.winner23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis
Sep 20, 2024 -

J.B.A. Chevrolet responded

Andrew, we regret your most recent visit with us was not up to the standards we strive for. Please contact Ben Aiello at 410-766-6315 so we can work with you to make this right.

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