J.C. Lewis Ford Hinesville

Truck purchase Excellent customer service from a very professional and experienced staff I highly recommend anyone seeking a new or used car to visit this dealers Excellent customer service from a very professional and experienced staff I highly recommend anyone seeking a new or used car to visit this dealership for a pleasant experience and potential purchase Other dealerships should benchmark customer service techniques from this dealership I have taught classes in customer service at the local technical college. This dealership represents best practices in dealing with customers. More

Excellent He was a great care sales man and cared. I appreciate him for his customer service. He was awesome in everything he done for me. He was a great care sales man and cared. I appreciate him for his customer service. He was awesome in everything he done for me. More

Great Customer Service I have been going to J.C. Lewis Quick Lane in Hinesville for about two years now. The customer service is great. The mechanics are very thorough when I have been going to J.C. Lewis Quick Lane in Hinesville for about two years now. The customer service is great. The mechanics are very thorough when inspecting your vehicle and making repairs. Repair costs can be steep and if Quick Lane can not fix it, the regular service department is usually booked weeks to a month out. That is the downfall to services. Despite the prices, they have fixed my vehicle every time. More

Great! Everyone was very helpful. The ford dealership fixed a recall on my 2014 fusion and during my wait they lend me a 2017 mustang rental car! Everyone was very helpful. The ford dealership fixed a recall on my 2014 fusion and during my wait they lend me a 2017 mustang rental car! More

Awesomeness Great customer service and very helpful. Highly recommend! Super friendly...and yeah overall a great place to get any kind of service done. Also great Great customer service and very helpful. Highly recommend! Super friendly...and yeah overall a great place to get any kind of service done. Also great price ranges. More

Repair my ford explorer Wonderful, fast service and excellent personnel. Did their best to return my car as quickly as they could. Nicki Hanlon was excellent in helping me. Wonderful, fast service and excellent personnel. Did their best to return my car as quickly as they could. Nicki Hanlon was excellent in helping me. More

Worst Experience Ever!!!! Reading the other reviews I can clearly see this is the Norm with keeping customers cars over long term and overnight with not so much as a call as to Reading the other reviews I can clearly see this is the Norm with keeping customers cars over long term and overnight with not so much as a call as to when repairs will be completed!!! I ended up having to rent a car from them just to go to work the next day, brought the rental back the same day rented ( still got charged the full car rental price) after feeling like I had to hound them to hurry with my car!!! Don’t waste your time with this dealership! I’ll take the drive to Savannah next time I need repair for sure! More

Great service They did their best to satisfy my family needs and wants in a vehicle. They also work past closing to make sure my deal was the best for both parties. They did their best to satisfy my family needs and wants in a vehicle. They also work past closing to make sure my deal was the best for both parties. More

Straightforward and honest They talked to me with little pressure and helped sort out a trade in price. They were honest and straightforward - would recommend. They're staff was They talked to me with little pressure and helped sort out a trade in price. They were honest and straightforward - would recommend. They're staff was friendly. More

Oil Change/Tire Replacement and Passenger Mirror Repair In the years that I've been having my vehicle serviced at the Hinesville Ford the customer service and professionalism has been far better than any o In the years that I've been having my vehicle serviced at the Hinesville Ford the customer service and professionalism has been far better than any other time since Maryah has been running the office operations. The wait time not only when standing in line, but also concerning the actual vehicle service being completed has been much better under Maryah's supervision. Nicki has was very helpful with the scheduling and repairing my passenger mirror. Only two issues: #1-There was one minor issue with your parts department concerning one of the parts needed (chrome passenger mirror cover) not being ordered with the rest of the parts, but it was corrected a few days later. #2-Most service departs I've dealt with will call you when the part for your vehicle has arrived. On both instances I had to call them to find out that the parts for my mirror had arrived to their shop. More