J.C. Lewis Ford - Service Center

Service center has always been great. Very friendly and always gets the oil changed in a very reasonable amount of time. I am disappointed they don't have a program that rewards customer referrals for new always gets the oil changed in a very reasonable amount of time. I am disappointed they don't have a program that rewards customer referrals for new car purchases. (ex. I sent my daughter, Tiffany Johnson, there to buy a 2014 Ford Edge) More

J. C. Lewis Ford Collision Center offered me a great service when my car had to go into the shop. I got backed into in a parking lot and I needed to get my car fixed right away, and the folks there did service when my car had to go into the shop. I got backed into in a parking lot and I needed to get my car fixed right away, and the folks there did an excellent job with great customer service! More

I made an appointment with the Service Department for my first-ever service call for my new Ford C-Max; when I arrived at the appointed time, the staff was prompt, friendly and courteous. I even ran into m first-ever service call for my new Ford C-Max; when I arrived at the appointed time, the staff was prompt, friendly and courteous. I even ran into my Salesman, David McCalla, who was also very friendly--even fixed a problem I was having with my personal I-Pad while I was waiting for my service to be completed. The waiting room provided to me while my service work was being performed was comfortable, clean and well appointed. The service work was performed within the time estimated by the very nice lady who handled my appointment. The entire service experience was positive, prompt, comfortable and well organized at a price I thought was very reasonable. And, I love our new C-Max!! Stan Thornton More

My son was getting ready to from college to come home for Thanksgiving. When he went to get his tail light fixed at the local Ford dealership he found out his trunk latch was broken so the tail light could Thanksgiving. When he went to get his tail light fixed at the local Ford dealership he found out his trunk latch was broken so the tail light could not be replace without fixing the trunk, too. He did not have the time or money to get the work done. When he arrived home, I called J.C. Lewis Ford and spoke with Mr. Barry Drummond in the service department. I provided Barry with the part number for the needed latch and he let me know it was indeed available. We scheduled to get the car in on Friday. Barry was kind enough to wave the diagnostic fee since we had already had the problem diagnosed and on top of that, was able to give us at 10% discount (in the spirit of Thanksgiving)! I greatly appreciated Mr. Drummonds care and concern for our situation (a very expensive bulb change). He went out of his way to take great care of us and our vehicle. There is so much to be said for nice, friendly service! Thank you so very much, Mr. Drummond! More

Ray Harris and Matt Nelson met and exceeded our expectations with service that we had done at the collision center via a Geico insurance claim. They were very professional and courteous as our work expectations with service that we had done at the collision center via a Geico insurance claim. They were very professional and courteous as our work was being done and kept us inform throughout each step of the process. I would encourage anyone who needs service on their vehicles to go see these two stellar individuals. More

I took my 2013 Ford Escape into JC Lewis ford for some minor repair work and oil change. From the service writer to the service manager, I was treated with great respect. My vehicle was repaired, and serv minor repair work and oil change. From the service writer to the service manager, I was treated with great respect. My vehicle was repaired, and serviced in a timely manner, being I was a drive up.(No Appointment). I have purchased several vehicles from JC Lewis ford, and will continue to do so because of this reason. I feel like JC Lewis ford is the Best ford dealership in the Savannah area. More

I had a problem with the glow plugs in my F-250 and had an appointment to fix. A business commitment came up and I had to change my appointment the morning of and Barbara Battista was very helpful. The a an appointment to fix. A business commitment came up and I had to change my appointment the morning of and Barbara Battista was very helpful. The appointment was moved with no hassle, I received the reminders, and the repair was performed in a very timely manner. Thanks for all of your help. More

When I purchased my 2011 Ford Focus from J.C. Lewis Ford in Nov, 2010, I bought a service agreement. I scheduled the final service on this agreement Nov 6, 2013. As usual, they were able to service my car o in Nov, 2010, I bought a service agreement. I scheduled the final service on this agreement Nov 6, 2013. As usual, they were able to service my car on a moment's notice. Because I had 30,200 miles on the car, they were planning to do the $400 30,000 mile check-up. The service department readily agreed to do this expensive service until they discovered that my agreement had expired Oct. 22, 2013. Not being prepared for such an expensive project on such short notice, I opted instead to have the oil changed and tires rotated. After less than a hour, my service was complete while I waited. To my delight and surprise, the service department informed me that because I had expected not to have to pay, there would be no charge! Now, these are some first class folks. They have earned my complete loyalty. More

Service was quick. The only complaint is with the price of work needed. As a old lady I live on fixed income. 1000 for brakes and rotors way to much of work needed. As a old lady I live on fixed income. 1000 for brakes and rotors way to much More