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J.L. Freed Honda
Montgomeryville, PA
1,521 Reviews
Thank you for taking the time to visit our dealerrater page.
We’re a family owned business that has been operating since 1883! That is a tradition of service that no one can come close to matching.
Honda has recognized JL Freed’s achievements by awarding us their prestigious President’s Award trophy for 2009 and 2010.
In our modern new car showroom, our award-winning representatives will gladly answer all of your questions in a relaxed atmosphere. In our dedicated certified showroom you can browse the cleanest pre-owned cars in the area. When you’re ready for service, you’ll be pampered with our indoor drive-in valet parking.
JL Freed’s goal is to make certain that our clients enjoy every phase of their ownership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,521 reviews
October 07, 2009
I think my email to JL Freed will clear up why I HATE THIS DEALER. To start off this review, let me clearly state that JL Freed's performance AT BEST is sub par. I should have known when on the day I THIS DEALER. To start off this review, let me clearly state that JL Freed's performance AT BEST is sub par. I should have known when on the day I bought my car from you guys, the guy I bought it from opened up his dialog with me with "We're really busy today so if you're not buying, please leave." Thanks, Larry! Nice way to greet a potential buyer. At that moment, I should have gone elsewhere so I could avoid the headache that would follow. After that, and a somewhat okay buying experience after getting past that [edit] and his opening remark, the cluster[edit] began. After receiving damage to my car, I came back to JL Freed because I had gotten that special glass coating and I didn't know where else to go to get my car repaired. Not only did you under estimate my repair time by an ENTIRE day, greatly messing up my schedule, but I received a dirty car (I had given the car in in mint condition having had just washed her inside and out) with muddy prints, boot scrapes on the door, etc. On top of that, when I went to pay and the cashier gave me a hundreds of dollars bill, I inquired about my insurance, which you guys had to contact to send an estimate. She told me you guys don't deal with insurance unless specifically asked to. 1 - Shouldn't that be a standard question when receiving a car to work on if this is the case? and 2 - You had to contact my insurance to send estimates! Does it take a rocket scientist to figure out that maybe, just maybe, insurance will have a hand in this transaction? Then, to top off this xxxxtastic experience, my father pointed out that the morons in the body shop had actually smudged the paint under the clear coats, causing me to bring the car back in AFTER I had moved an hour away. Then, you gave a one day estimate, which ONCE AGAIN bled into two. So, let's recap this. xxxxty sales, xxxxty care of my car, xxxxty body work, and xxxxty service. JL Freed, in three words I can describe your services: you [edit]ing fail. More
by mulhearn22
Employees Worked With
Larry
