J.L. Freed Honda

From the moment I walked in just before closing time, kids in tow, to the moment I drove away in my new Accord a week or so later, I had a great experience with J.L. Freed. Dave respected my time and wa kids in tow, to the moment I drove away in my new Accord a week or so later, I had a great experience with J.L. Freed. Dave respected my time and was able to work with me as a single parent to fit appointments into my schedule. Great price, and explained all the options to me. I wasn't sure whether I would go with a Civic or an Accord, but with the detailed answers to all my questions, I was able to pick the car that was right for me. I love it! I have been back for routine service and have had a great experience with the service department, also. I would highly recommend J.L. Freed, and will be heading back there as both my children turn 16, for their cars. More

I was relocated to PA by my job and was in need of a new Honda as my old trusty civic was getting long in the tooth. I went on the internet and sent emails to a number of different dealers in the area beca Honda as my old trusty civic was getting long in the tooth. I went on the internet and sent emails to a number of different dealers in the area because I just didn’t have the time to shop a lot of different places. Rather than just a nameless response or spam, or no response at all as one dealer did, I received a call within 30 minutes from Debbie from Freed Honda. She was really helpful in answering all of my questions. You just don’t see this type of service anymore. I was pretty impressed by Debbie’s response and their price was competitive as well so I decided to take her up on her offer to visit and have my old civic looked over. When I stopped in, Debbie met me and introduced me to Pat who handled the appraisal and paperwork. Pat was really knowledgeable about all the features of the car, and was just as nice as Debbie was on the phone. I didn’t think my old car was worth much, but they gave me a fair price so I took the car that day. I usually wait a day or two before committing, but everything just seemed right. I have bought a number of cars over my lifetime, and I can easily say that this is the best experience that I have ever had buying a vehicle. I would definitely recommend them to anyone new in the area looking for an honest dealer. More

This is the best experience that I have ever had a dealership. Ted was so great with us and took the time to meet our needs. What I liked most about this dealership is that they didn't pressure me a dealership. Ted was so great with us and took the time to meet our needs. What I liked most about this dealership is that they didn't pressure me at all unlike the other dealer nearby. I would definitely recommend him to my friends and family. I am hoping their service will be just as great. More

I have always brought my pre-owned Tribute that I purchased from JL Freed Honda to get serviced here. Not only has it been a great car, but the service staff has been excellent. Rather than gouging purchased from JL Freed Honda to get serviced here. Not only has it been a great car, but the service staff has been excellent. Rather than gouging you like many other places do, they often will look at less expensive alternatives when available. I have really come to trust their staff. Their sales department was top notch as well. More

I think my email to JL Freed will clear up why I HATE THIS DEALER. To start off this review, let me clearly state that JL Freed's performance AT BEST is sub par. I should have known when on the day I THIS DEALER. To start off this review, let me clearly state that JL Freed's performance AT BEST is sub par. I should have known when on the day I bought my car from you guys, the guy I bought it from opened up his dialog with me with "We're really busy today so if you're not buying, please leave." Thanks, Larry! Nice way to greet a potential buyer. At that moment, I should have gone elsewhere so I could avoid the headache that would follow. After that, and a somewhat okay buying experience after getting past that [edit] and his opening remark, the cluster[edit] began. After receiving damage to my car, I came back to JL Freed because I had gotten that special glass coating and I didn't know where else to go to get my car repaired. Not only did you under estimate my repair time by an ENTIRE day, greatly messing up my schedule, but I received a dirty car (I had given the car in in mint condition having had just washed her inside and out) with muddy prints, boot scrapes on the door, etc. On top of that, when I went to pay and the cashier gave me a hundreds of dollars bill, I inquired about my insurance, which you guys had to contact to send an estimate. She told me you guys don't deal with insurance unless specifically asked to. 1 - Shouldn't that be a standard question when receiving a car to work on if this is the case? and 2 - You had to contact my insurance to send estimates! Does it take a rocket scientist to figure out that maybe, just maybe, insurance will have a hand in this transaction? Then, to top off this xxxxtastic experience, my father pointed out that the morons in the body shop had actually smudged the paint under the clear coats, causing me to bring the car back in AFTER I had moved an hour away. Then, you gave a one day estimate, which ONCE AGAIN bled into two. So, let's recap this. xxxxty sales, xxxxty care of my car, xxxxty body work, and xxxxty service. JL Freed, in three words I can describe your services: you [edit]ing fail. More