J.L. Freed Honda

State Inspection and Emission Inspection My state inspection and emission inspection was handled efficiently and professionally from my greeting by David who checked me in to Ken the service My state inspection and emission inspection was handled efficiently and professionally from my greeting by David who checked me in to Ken the service representative who handled my request and explained what was done and my bill. Thank you for your service for my 2016 Honda Accord. . God bless, Ronald Shuster More

EXCELLENT!!! Patrick Colucci is the BEST!! I have purchased three cars from JL Freed in the past 15 years and have always been treated wonderfully. Patrick is pr Patrick Colucci is the BEST!! I have purchased three cars from JL Freed in the past 15 years and have always been treated wonderfully. Patrick is professional, knowledgeable and fun! I will send everyone I know to them! More

Auto body repair The body shop did a very timely job on my repair. They were very helpful and my car looks beautiful. I would recommend the shop as well as use again. The body shop did a very timely job on my repair. They were very helpful and my car looks beautiful. I would recommend the shop as well as use again. More

Customer service at it's best Service dept went above and beyond my expectations. Very pleased!! I believe the gentleman who helped was named Chris and himself and service manager Service dept went above and beyond my expectations. Very pleased!! I believe the gentleman who helped was named Chris and himself and service manager were a great help in taking care of us. We will be back!! Thanks More

Exceptional Service! Everyone at JL Freed Honda is great to work with. From the service man (Bill) to the Sales and Finance team who helped us purchase a 2nd Honda last n Everyone at JL Freed Honda is great to work with. From the service man (Bill) to the Sales and Finance team who helped us purchase a 2nd Honda last night. There was no pressure when we were looking and test driving cars. We left with a car feeling like we got the best deal. Extremely happy with the way my new Honda CRV drove in the crazy winter mix today. Would go back to them in a heart beat! More

Unequivocally unprofessional I had my car serviced for a recall issue and told them I needed to have the work finished by 4pm, which they agreed to do. Shortly after 3pm I called I had my car serviced for a recall issue and told them I needed to have the work finished by 4pm, which they agreed to do. Shortly after 3pm I called to check on the progress and was told it would be ready by 4pm. Less than five minutes later, I received a call stating the car would not be ready by 4pm. When my husband was finally able to pick the car up, the service invoice listed my email address with an extremely derogatory word. I called and spoke to a receptionist who was very understanding, but the message I received from the service manager basically said it wasn't that bad and must have been a typo and they would put the correct address in the system. I had been very happy with JL Freed up until that point and had even recommended the dealership to family, friends, and a stranger at a gas station who asked about my car, but after this experience I will not be recommending them any longer and at the completion of my lease I will likely find another dealer. I am extremely disappointed and feel disrespected and dismissed. More

Best experience I’ve ever had at a Honda dealer! Best service and sales department I could ever ask for! They did everything they could to exceed all my expectation. I would definitely return to the Best service and sales department I could ever ask for! They did everything they could to exceed all my expectation. I would definitely return to the dealer for all my future needs! More

great as always I always use JL Freed for the purchase of all my cars and service needs. I never feel like they take advantage and offer me the best options. I always use JL Freed for the purchase of all my cars and service needs. I never feel like they take advantage and offer me the best options. More

Recall and state inspection Always a pleasant experience at J L Freed. Staff is courteous and do a very good job of explaining what needs to be done and what was done. They s Always a pleasant experience at J L Freed. Staff is courteous and do a very good job of explaining what needs to be done and what was done. They strive to complete the job as quickly as possible. Pleasant waiting area. More

New Car Purchase Pat Colucci was easy to work with during the time I spent at this dealership. He answered all my questions during a very nervous time for me. I recent Pat Colucci was easy to work with during the time I spent at this dealership. He answered all my questions during a very nervous time for me. I recently had an accident and was under pressure to by another vehicle to replace my beloved 2006 CRV. I knew the new CRVs where not for me so decided to look at the HRV and was very happy with the decision to buy one. I have had to drive in 2 days of horrid weather in the 4 days I have owned this vehicle and it has performed exceptionally well.. Post accident and new car jitters was subdued by the excellent handling of my new HRV. More