J.L. Freed Honda

very good fast over all service was a positive will return for service in the future I can not say any more then I have other then every one did their job excellent over all service was a positive will return for service in the future I can not say any more then I have other then every one did their job excellent More

Appointment I made an appt and waited an hour and a half for an oil change. It was just way longer than expected. I would expect to wait if I walked in, but I was I made an appt and waited an hour and a half for an oil change. It was just way longer than expected. I would expect to wait if I walked in, but I was able to register and schedule on your website. More

Inspection Basic inspection on a leased vehicle. Less than a 2 hour wait. Not quite sure why the bill for a leased vehicle with low miles and excellent care wa Basic inspection on a leased vehicle. Less than a 2 hour wait. Not quite sure why the bill for a leased vehicle with low miles and excellent care was over $250 but the customer service was excellent. More

Great experience Everyone was a pleasure to work with - friendly, informative, and direct. I feel that I got an extremely fair price on my new car and shopping for it Everyone was a pleasure to work with - friendly, informative, and direct. I feel that I got an extremely fair price on my new car and shopping for it was a pleasant experience. I would definitely recommend JL Freed to others. More

airbag recall and tire repair work were done promptly. Customer service personnel were efficient and courteous. I will continue to bring our cars to this dealership for service wo work were done promptly. Customer service personnel were efficient and courteous. I will continue to bring our cars to this dealership for service work. More

Unfriendly and on autopilot I have not found the gentlemen who take your car to be very friendly. This, in conjunction with your rude service secretary causes me to dread the tri I have not found the gentlemen who take your car to be very friendly. This, in conjunction with your rude service secretary causes me to dread the trip to your service center. This was, in fact, the only time I met a friendly staff member. I was in the service center on Saturday January 26 at approximately 1:40 pm. An African American gentlemen helped me and I wish I knew his name so I could report it to you. He was kind and friendly and went to extra mile by offering to check out the airbag recall. This is a welcome face to what I think is a very rude and unfriendly environment. Otherwise, Everyone seems to be on autopilot and not very customer friendly. This is not my first experience with team members and have felt disappointed several times. More

Amazing customer service They went above and beyond to help me out. Great group of individuals! Mark was absolutely fantastic! Love working with JL Freed! Thank you so much They went above and beyond to help me out. Great group of individuals! Mark was absolutely fantastic! Love working with JL Freed! Thank you so much More

Excellent Went above and beyond my expectations. I came in because my tire pressure light was on. They checked everything out, replaced the valve stem and resea Went above and beyond my expectations. I came in because my tire pressure light was on. They checked everything out, replaced the valve stem and resealed the tire and didn’t charge me anything. In addition, they washed the outside of the car. I’m really grateful for such extra service. More

Wonderful Mark Filip was a pleasure to work with. Not pushy and he answered all of my questions and concerns . Mark went over everything I needed to know , and Mark Filip was a pleasure to work with. Not pushy and he answered all of my questions and concerns . Mark went over everything I needed to know , and he also very good at getting back to me quickly More

Welcoming, friendly, trustworthy Overall, my experience with JL Freed has been repeatedly positive. I have been coming to Pat Colucci for years since and he is always friendly, trustw Overall, my experience with JL Freed has been repeatedly positive. I have been coming to Pat Colucci for years since and he is always friendly, trustworthy, honest, and knowledgeable. The dealership is clean and organized. I will continue to go to JL Freed for as long as I can! More