J.L. Freed Honda

New Car for the New Year We traded our Civic and HRV lease early for a CRV and are very happy with our choice to upgrade and downsize to 1 vehicle We traded our Civic and HRV lease early for a CRV and are very happy with our choice to upgrade and downsize to 1 vehicle More

awesome Eric was great- we overcame some obstacles and ended up in a great car. He is very knowledgeable and will work hard for you even in a challenging inv Eric was great- we overcame some obstacles and ended up in a great car. He is very knowledgeable and will work hard for you even in a challenging inventory situation like we encountered with the CR-V. More

Professional and efficient J.L. Freed is an outstanding dealer with an amazing service center. Cookies in the waiting room are delicious! Complementary valet parking and shutt J.L. Freed is an outstanding dealer with an amazing service center. Cookies in the waiting room are delicious! Complementary valet parking and shuttle service. More

Used Odyssey I came in knowing the vehicle I wanted to purchase. I met Mark when I walked in and things started normal by walking out and looking at two vans side I came in knowing the vehicle I wanted to purchase. I met Mark when I walked in and things started normal by walking out and looking at two vans side-by-side. Mark had some of the information about them and then went to look up some information to answer my questions. After we looked at the vehicles we went inside to look at pricing and options. Mark seemed distracted and looked at his phone several times while I was working with him over my two-day purchasing experience. He made no indication that there was something important he was waiting for so he gave the impression that I was not worth his full attention. I had to bring my vehicle in for a trade-in so I left that afternoon and return the next day around lunch. I was given a fair value for my trade-in vehicle which I was happy about. I then spoke with Chris and went through some additional options. He showed me several service packages that I would have preferred to see the day before when I was working with Mark so I could think about them. I felt like they were being pushed on me with a break down of cost by day (about $1/day) instead of by month (about $30/month) or total cost (closer to $2000). If you were as confident with your service packages then give me the full cost and tell me the comparisons to other service packages. Then tell me why service at JL Freed is as good or better than another location. I felt like I was being pushed in to buying a service package I didn't really need but they wanted to sell me. At the end of the day the price was fair compared to other dealers in the area for a similar make/model and we are happy with our purchase. I make the above comments and recommendations to hopefully make the next experience a little better for the next customer. More

Best car buying experience ever! No pressure at all. Very personal. Best experience ever. Don't trust me, go to another Honda dealership and find out. That's how I experience it, and No pressure at all. Very personal. Best experience ever. Don't trust me, go to another Honda dealership and find out. That's how I experience it, and that's how know. More

New Years Eve Service I brought my car to JL Freed service at 1pm on New Years Eve with a slow leak in one of my tires and nervous that I needed to get to a New Years Eve p I brought my car to JL Freed service at 1pm on New Years Eve with a slow leak in one of my tires and nervous that I needed to get to a New Years Eve party in NYC that night. Freed bailed me out in a big way. They fixed the valve stem in my tire in about an hour and didn’t even charge me. Thank you JL Freed. More

Honda Odyssey radiator leak..Replacement Diagnosis was quick, fix quick,seemed a little expensive $845... I miss the days when you could actually talk to the mechanic versus the interface pe Diagnosis was quick, fix quick,seemed a little expensive $845... I miss the days when you could actually talk to the mechanic versus the interface person. I would also hope that they would clean the seats in their waiting room which are made of cloth and loaded with stains More

Inspection thank goodness for online appointments ; our inspection sticker would expire the next day and it was a New Year's weekend coming up; was able to get thank goodness for online appointments ; our inspection sticker would expire the next day and it was a New Year's weekend coming up; was able to get the last appointment and you responded immediately that I had it; service was immediate and outstanding; More

Great experience! My experience at JL Freed was awesome! Ron Malone made me feel comfortable from the minute I walked in. He was helpful, patient, and answered all my q My experience at JL Freed was awesome! Ron Malone made me feel comfortable from the minute I walked in. He was helpful, patient, and answered all my questions. He made the process of buying a new car runs dn exciting instead of overwhelming. I would recommend JL Frred to anyone and ask for Ron! More