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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
Thank you for taking the time to visit our dealerrater page.
We’re a family owned business that has been operating since 1883! That is a tradition of service that no one can come close to matching.
Honda has recognized JL Freed’s achievements by awarding us their prestigious President’s Award trophy for 2009 and 2010.
In our modern new car showroom, our award-winning representatives will gladly answer all of your questions in a relaxed atmosphere. In our dedicated certified showroom you can browse the cleanest pre-owned cars in the area. When you’re ready for service, you’ll be pampered with our indoor drive-in valet parking.
JL Freed’s goal is to make certain that our clients enjoy every phase of their ownership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,520 reviews
December 12, 2018
Positive experience. Walk in service without previous schedule. took less than one hour for oil change windshield wipers installed..Prompt efficient service. I LIKE BEING Walk in service without previous schedule. took less than one hour for oil change windshield wipers installed..Prompt efficient service. I LIKE BEING to walk in ,have service done,and wait in a nice waiting area with cookies and coffee. More
by linguine2
Verified CustomerEmployees Worked With
CJ and Tech 418, Debbie Ewer
December 12, 2018
Great people, great cars I don't usually write reviews, but after buying my new (used) car I had to. This was the best car buying experience I ever had and I have bought quite I don't usually write reviews, but after buying my new (used) car I had to. This was the best car buying experience I ever had and I have bought quite a few cars. My first contact was with Debbie who was friendly and not pushy. That's why I stopped in to see the Pilot I saw on the Internet. I test drove the Pilot with salesman Mark, who was also not pushy, friendly, and down-to-earth. I returned two days later and finalized my purchase with Chris who was professional, efficient, and got me a good rate on my loan. I wanted a vehicle that had been cared for as well as I took care of mine and that's what I got (maybe better). I love my 2016 Pilot! Great people and great cars! More
by THERESA.EVANG
Employees Worked With
Debbie Ewer, Chris Beck, Mark Filip
December 12, 2018
A good group of people that were very nice and efficient. From the time I drove the car into the garage to the time I left the service was out standing. Very nice people to work with. From the time I drove the car into the garage to the time I left the service was out standing. Very nice people to work with. More
by crawfordkent50
Employees Worked With
Don't remember there names but the were great to work with. , Geoff Smith
December 12, 2018
Great service as well as product Nico was great to work with, he explained the details of the car in a very professional manner. I would come back to this dealership. Nico was great to work with, he explained the details of the car in a very professional manner. I would come back to this dealership. More
by TOMPKINSTECH
Employees Worked With
Nico Shearer
December 12, 2018
Super quick repair I dropped my car with a flat tire on Sunday night and by 9:30 on Monday they had replace the tire. They also check the battery which failed and they I dropped my car with a flat tire on Sunday night and by 9:30 on Monday they had replace the tire. They also check the battery which failed and they replace that too! Then the courtesy shuttle came and picked me up at home and I had a delightful drive up to the dealer. Couldn’t have been better! More
by BSTECHERT
Employees Worked With
Michael
December 11, 2018
Frustrating Second time I have been there. Both times service advisor failed to pass on information that would have prevented me from being frustrated. I will be Second time I have been there. Both times service advisor failed to pass on information that would have prevented me from being frustrated. I will be finding another place to take my car. This is the first Honda dealership I have been to that has had service providers that do not go the extra mile to ensure satisfaction. More
by canderzak
Employees Worked With
Don’t remember name of service provider
December 11, 2018
Car inspection and oil change Drop off of car is speedy. Service was fast. They suggested tire rotation and balancing which I okayed. Good cookies, water and coffee and WiFi. Waiti Drop off of car is speedy. Service was fast. They suggested tire rotation and balancing which I okayed. Good cookies, water and coffee and WiFi. Waiting area is pleasant. More
by CAROLABEY60
Employees Worked With
Chris Ofner
December 11, 2018
Reinspection I brought back my car, without an appointment, for reinspection, and was able to wait for it, and it was done in a timely manner. I brought back my car, without an appointment, for reinspection, and was able to wait for it, and it was done in a timely manner. More
by vinnythevoice
Employees Worked With
Ken
December 11, 2018
Professional efficient service This dealership offers professional, quality, friendly, efficient service every time I bring the car in. The entire service staff from receiving the t This dealership offers professional, quality, friendly, efficient service every time I bring the car in. The entire service staff from receiving the the car to explaining the work that was done to collecting payment, is friendly and thorough. I also appreciate the comfortable place to relax, watch TV, grab a snack, or get work done while I waited. More
by debfrantz
Employees Worked With
Ken
December 11, 2018
So far so good My Honda CRV was due for scheduled maintenance. All went as expected, It took an hour and a quarter and the cost was very reasonable. My Honda CRV was due for scheduled maintenance. All went as expected, It took an hour and a quarter and the cost was very reasonable. More
by MARGIEMAIL2000
Employees Worked With
Chris Ofner
