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J.L. Freed Honda

Montgomeryville, PA

4.3
1,520 Reviews
Thank you for taking the time to visit our dealerrater page. We’re a family owned business that has been operating since 1883! That is a tradition of service that no one can come close to matching. Honda has recognized JL Freed’s achievements by awarding us their prestigious President’s Award trophy for 2009 and 2010. In our modern new car showroom, our award-winning representatives will gladly answer all of your questions in a relaxed atmosphere. In our dedicated certified showroom you can browse the cleanest pre-owned cars in the area. When you’re ready for service, you’ll be pampered with our indoor drive-in valet parking. JL Freed’s goal is to make certain that our clients enjoy every phase of their ownership.
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685 Bethlehem Pike

Montgomeryville, PA

18936

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Showing 1,520 reviews

December 01, 2018

All good, all the time !!!! We have purchased from JL Freed previously and exclusively had them service our Honda CRV EX-L and the excellent service is the reason we immediately More

by SMOKEPIPECB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Ewer, Ron Malone, Chris Beck, Matthew Beatty, Steven Sullivan, Chris Ofner
December 01, 2018

Great repair of window regulator Window regulator died on my 2003 Honda Element. After my son started the job, I got Quick clean professional job done by the service team More

by ericmelanson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Ewer, Patrick Colucci, Jerry Gonzalez, Mark Filip, Jeffrey Palmer, Jasun Romain, Matthew Beatty, Jim Gablein
November 30, 2018

great! Staff are friendly and helpful! Service is always fast. There were newspapers to read and good coffee while I waited, thanks. Most important, a clean More

by FRINKERONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So sorry, I don't recall names but they all were very nice.
November 30, 2018

Great Customer Service! The entire service team was outstanding. My service advisor (Brandon) did a great job handling my entire service experience, from ordering a special p More

by Honda Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
November 30, 2018

Timely Service Service staff was very friendly and my wait time was very short. The waiting area provided a relaxing environment to wait for my car as well as provi More

by ACIBOS360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sipes
November 30, 2018

Airbag Recall Service Please allow Honda owners to schedule service appointments for recall repairs. I was told that I could not schedule a service appointment for my airba More

by CG
Recommend Dealer
Yes
Employees Worked With
I did not work with any employee other than the person who checked me in.
November 30, 2018

New Car Purchase My contacts at J.L. Freed were friendly, helpful and straightforward. The purchase process from test drive to financial transaction were without surp More

by HOLSTORDERS
Recommend Dealer
Yes
Employees Worked With
Debbie Ewer, Jake Klein
Dec 01, 2018 -

J.L. Freed Honda responded

We thank you for giving us the opportunity to serve you! Your business is genuinely appreciated. Congratulations on your new vehicle.

November 30, 2018

Awesome service Fast timely excellent service. Very polite personnel. I brought vehicle in for battery service and they processed me immediately and had me back on th More

by JERRYRTROXEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beatty
November 29, 2018

Great Experience Mark was a great help and did everything he could to help me out. I would definitely recommend JL Freed to my friends and family. More

by JGREALE33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Filip
November 29, 2018

Third Purchase by my Family Well, I did my homework and decided what car I wanted. Did the usual Edmunds/AARP and Consumer reports car buying service and received a ton of emails More

by LOUDILANZO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Ewer, Mark Filip
Dec 01, 2018 -

J.L. Freed Honda responded

We couldn't pay for a greater review! Thank you so much for taking the time to share your recent experience with Debbie and Mark and the ease of purchase of your new car! Congratulations and thank you for giving us the opportunity to serve you.

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