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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
Thank you for taking the time to visit our dealerrater page.
We’re a family owned business that has been operating since 1883! That is a tradition of service that no one can come close to matching.
Honda has recognized JL Freed’s achievements by awarding us their prestigious President’s Award trophy for 2009 and 2010.
In our modern new car showroom, our award-winning representatives will gladly answer all of your questions in a relaxed atmosphere. In our dedicated certified showroom you can browse the cleanest pre-owned cars in the area. When you’re ready for service, you’ll be pampered with our indoor drive-in valet parking.
JL Freed’s goal is to make certain that our clients enjoy every phase of their ownership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,520 reviews
November 29, 2018
Great Experience! Very easy to deal with, no hidden agendas as with other dealers. I keep coming back because I am treated fairly every time, and I don't feel cheated Very easy to deal with, no hidden agendas as with other dealers. I keep coming back because I am treated fairly every time, and I don't feel cheated or scammed. More
by ERIC@CARBONATORRENTAL.COM
Verified CustomerEmployees Worked With
Geoff Smith
November 29, 2018
Fair not pushy and patient Amazing service David and sales management did a great and fair job with us. Tried several cars. Very patient and informative. Had to come back wit Amazing service David and sales management did a great and fair job with us. Tried several cars. Very patient and informative. Had to come back with wife and he was Just as supportive Thank you More
by FVIOLA177
Employees Worked With
David Cha, Chris Ofner
November 29, 2018
Great service Very happy with my new vehicle. Friendly service. Showed me all the features in the car and set it up so I was ready to drive. Very happy with my new vehicle. Friendly service. Showed me all the features in the car and set it up so I was ready to drive. More
by JESSICA.MILITO
Employees Worked With
Daren Tolbert, Frank Bennett
November 29, 2018
see below I like the people here even I drove one hour for a regular service. So overall this place is great. One suggestion: send customer service notice as I like the people here even I drove one hour for a regular service. So overall this place is great. One suggestion: send customer service notice as specific as possible. I got the notice last month and drove here last week; found out the inspection expired, but service not available since the center required appointment - so i had to came back again, waste m two hours driving. Again, I gave top rating for this center! More
by ZhengpingFan
Employees Worked With
Matthew Beatty, Chris Ofner
November 29, 2018
Outstanding Service Matt Beatty and Chris R. were terrific. I would have zero reservations recommending this dealership to my friends and family. The staff were kind and Matt Beatty and Chris R. were terrific. I would have zero reservations recommending this dealership to my friends and family. The staff were kind and courteous and my car was serviced in a timely manner. More
by Evan l
Employees Worked With
Matthew Beatty
November 29, 2018
Painless and pleasant Negotiated the purchase over the phone and when I came into the dealership I even got more from my trade in then I was promised My salesman was plea Negotiated the purchase over the phone and when I came into the dealership I even got more from my trade in then I was promised My salesman was pleasant and easy to deal with everything went great until the lost the key to my new car but Jim the salesman found it and even dropped it off at my house an hour after I got home this was my third time purchasing a vehicle and was by far the easiest and best experience yet thanks to Debbie in internet sakes and Jim my salesman More
by CHUCKC154
Employees Worked With
Debbie Ewer, Jim Gablein
November 29, 2018
Quick and Easy The told me it would take 90 minutes for the airbag replacement due to the recall. I had some coffee and sat there for a short while. It was exactl The told me it would take 90 minutes for the airbag replacement due to the recall. I had some coffee and sat there for a short while. It was exactly 80 minutes later when they told me my car was ready and I could drive home. NO charge - best deal ever. More
by medw0manct
Employees Worked With
Matthew Beatty, Chris Ofner
November 29, 2018
The service was good The waiting room was comfortable and had fresh cookies and coffee. The job was done in the time estimated. There were no issues with the service. The waiting room was comfortable and had fresh cookies and coffee. The job was done in the time estimated. There were no issues with the service. More
by triesz
Employees Worked With
I don't remember names
November 29, 2018
Prompt and quick service. Very prompt service, knowledgeable service advisor explained the work done. Fair price for service. Good waiting room, work was done while waiting, Very prompt service, knowledgeable service advisor explained the work done. Fair price for service. Good waiting room, work was done while waiting, all work was completed in less than an hour. More
by jjohn6001
Employees Worked With
Christine
November 28, 2018
Purchase CRV I purchased a Honda CRV. had a great experience buying the car. I especially like the tour of the car by Ron Malone after the purchase. Very thorou I purchased a Honda CRV. had a great experience buying the car. I especially like the tour of the car by Ron Malone after the purchase. Very thorough More
by ROSEFAMILY529
Employees Worked With
Patrick Colucci, Ron Malone
