
J.L. Freed Honda
Montgomeryville, PA
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Sales I bought a new car from this dealership as was very happy with the customer service provided by Eric, Mark and Doug. I had previously just serviced m I bought a new car from this dealership as was very happy with the customer service provided by Eric, Mark and Doug. I had previously just serviced my Honda at the service department . I was very impressed with the entire sales experince and appreciated the ease of buying the car . I would absolutely buy another car from this dealership after this experience. More
Warranty and Seevice Great job handling my 50k service, warranty things, and other requested needs. Ken did a wonderful job communicating. Very fair pricing too. Kudos to Great job handling my 50k service, warranty things, and other requested needs. Ken did a wonderful job communicating. Very fair pricing too. Kudos to the Technician too! More
Inspection Everything done (car inspection and emissions testing) were done according to my request and the rules of the PA Department of Transportation so my ca Everything done (car inspection and emissions testing) were done according to my request and the rules of the PA Department of Transportation so my car is safe to drive. More
Great Service My car was totally not starting. I was able to get it serviced immediately. Though I din't have an appointment. Great Job service dept My car was totally not starting. I was able to get it serviced immediately. Though I din't have an appointment. Great Job service dept More
Awesome Sales Staff Nico and Doug were friendly and extremely helpful. Got a great deal on a 2018 CRV! Was a very relaxed atmosphere. Nico answered all my questions and w Nico and Doug were friendly and extremely helpful. Got a great deal on a 2018 CRV! Was a very relaxed atmosphere. Nico answered all my questions and wanted to make sure I was completely happy. I couldn't have had a better experience. Doug was very thorough going over all available options and coverages. More
Great Job Overall! I just want to say that all of my experiences with J.L. Freed Honda in both sales and service have been exceptional. Anytime some one comes to me for I just want to say that all of my experiences with J.L. Freed Honda in both sales and service have been exceptional. Anytime some one comes to me for a recommendation on a Honda, the only place I will recommend is J.L. Freed. Geoff Smith who I have purchased 3 cars from always comes and says Hi to me when I have been at the dealership. Thank you for always giving me a great experience in both sales and service!!!! More
Pleasant Experience JL Freed employees were a pleasure to work with. Thank you for all your assistance in making the transaction seamless. I also appreciated the time Mar JL Freed employees were a pleasure to work with. Thank you for all your assistance in making the transaction seamless. I also appreciated the time Mark spent with us showing us all the special features of the car - even after they were closed for the night. More
Rating J.L Freed's Service Performance Everything was fine except Freed didn't honor a free tire rotation coupon I left in the envelope and we were charged $7.00 for this service. No big de Everything was fine except Freed didn't honor a free tire rotation coupon I left in the envelope and we were charged $7.00 for this service. No big deal, but was wondering why we were charged. More
Recall repair 2011 Accord needed the passenger air bag inflator replaced due to a recall. Service was performed quickly and efficiently. Tire pressure and fluids 2011 Accord needed the passenger air bag inflator replaced due to a recall. Service was performed quickly and efficiently. Tire pressure and fluids were checked too. More
Shopping experience From the moment we walked in a very engaging group. Welcomed by our sales person at the door as we made an appointment. He was knowledgeable, patient From the moment we walked in a very engaging group. Welcomed by our sales person at the door as we made an appointment. He was knowledgeable, patient and personable. We bought the car because of him. My first purchase of an SUV so I was clueless. He explained everything. More