J. Pauley Toyota

Great customer service We had a very good experience purchasing our new 2019 4 Runner from J Pauley. All the staff was very kind and attentive. HB was our sales rep and he d We had a very good experience purchasing our new 2019 4 Runner from J Pauley. All the staff was very kind and attentive. HB was our sales rep and he did a great job finding exactly what we wanted. More

Fast Efficient Service I had purchased my Toyota Highlander at J Pauley Toyota. They were easy to deal with. It was now time for my 20,000 service. It was easy to make an I had purchased my Toyota Highlander at J Pauley Toyota. They were easy to deal with. It was now time for my 20,000 service. It was easy to make an appointment online. I took my vehicle in, was met by the service department and then waited in the very nice waiting area. I was in and out in under 30 minutes. Everyone was very courteous to deal with. More

Friendly Staff Very patient and friendly staff. Great deal on new Highlander.... Tony was very knowledgeable about all it's features. Extremely kind and upbeat.... Very patient and friendly staff. Great deal on new Highlander.... Tony was very knowledgeable about all it's features. Extremely kind and upbeat.... Highly recommended. More

Car maintenance and trade in optiond I was very impressed with James Summers He broke the math down so I could understand whether I could afford a trade in. Very nice man! James was ve I was very impressed with James Summers He broke the math down so I could understand whether I could afford a trade in. Very nice man! James was very professional with the arrogance. He smiled and made good eye contact. I hope I can work with him again. More

Wheel sensor Jana was awesome and the Technician was very knowledgeable and helpful. This was a great visit. I will be returning again. Thanks Janna! Wish I knew t Jana was awesome and the Technician was very knowledgeable and helpful. This was a great visit. I will be returning again. Thanks Janna! Wish I knew technicians name. He was great as well. More

4 runner 2nd time to buy from them would do it again so nice treat you so nice was in and out in no time at all 2nd time to buy from them would do it again so nice treat you so nice was in and out in no time at all More

Mechanics leave black dirt prints inside & out The workmanship is good and finding reviewed with owner before further service is performed .. biggest problem On EVERY visit is the workers leave B The workmanship is good and finding reviewed with owner before further service is performed .. biggest problem On EVERY visit is the workers leave Black finger prints , shoe scuff with oil inside & outside my car .. need to cover & protect vehicle , very careless 😡 More

Very positive I had a bad experience with another Totoro deanship. My experience with Pauley was so different. Harold,, H B and Curtis were a pleasant experience. I had a bad experience with another Totoro deanship. My experience with Pauley was so different. Harold,, H B and Curtis were a pleasant experience. More

Maintenance I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room and they make decent coffee. More

18 month service Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as sc Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as scheduled. The staff at J Pauley was courteous and professional. Thanks More