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JM Lexus

Margate, FL

4.9
9,087 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,087 reviews

June 09, 2022

This dealership was the fastest and easiest vehicle purchase I have ever made. My sales rep Ryan O'kuhn was friendly, patient and listened to what I wanted in my vehicle. My Lexus RX350L was exactly More

by rm.crosby
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan O'kuhn *****
Jun 09, 2022 -

JM Lexus responded

We're thrilled that your purchasing experience with us at JM Lexus was the fastest and easiest you've ever had! We will be sure to let Ryan know that his hard work was very appreciated, and please let us know if you need anything else vehicle-wise. Enjoy your new Lexus RX 350L!

June 09, 2022

The front tire on my RX350 was losing air pressure because of a screw lodged in its tread. The dealership was relatively busy, so they gave us a loner so we would not have to wait. When the car was More

by Maureenguise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wilson
Jun 10, 2022 -

JM Lexus responded

Maureen, we are thrilled that you and your Lexus RX 350 were so well taken care of by our team! Thank you for choosing JM Lexus for your service needs, we hope to welcome you back for a long time to come. Drive safely!

Jun 17, 2022 -

Maureenguise responded

Richard Wilson found the problem with the tire.He recommended we replace both front tires, which we did. Service was quick. We had several things we had to do so he recommended we get a loaner and pick up the car the next day. Evetything was done and we picked up my car the next day.

Jun 17, 2022 -

JM Lexus responded

Quick, accurate service is what we strive to deliver and it is great to see that Richard and the team made your experience a positive one, Maureen. Thanks for choosing JM Lexus and we'll see you next time!

June 07, 2022

My fiancé and I had a great experience with buying our new NX350. We are living out of Stare, but thanks to our Sales rep Bruno Da Silva, it was a very smooth and painless process. More

by Aw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Da Silva
Jun 07, 2022 -

JM Lexus responded

Thank you for taking the time to write this review and giving a shout-out to Bruno. He will be happy to know he did a great job helping you with your purchase. We really appreciate your business here at JM Lexus and hope you come back for any of your future vehicle needs. Enjoy your new Lexus NX 350!

June 07, 2022

I really enjoyed the purchase experience with Pedro Diaz! He was responsive, prepared and transparent at every step, even with final details. I appreciate his approach, and I will definitely reach out to him More

by Barrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Jun 07, 2022 -

JM Lexus responded

We love seeing these kinds of reviews, Barrett! We're thrilled that Pedro was communicative in his assistance and shaped your positive experience at JM Lexus so much that you plan to work with him again. We are honored to have him on our team as a connection to valued customers like you. Thank you!

June 07, 2022

Steve McNeeley is truly one of the best salesman I have had. Steve goes above and behind to make sure his clients are happy. Steve is friendly, caring and truly a good person. Steve always makes sure that More

by Lisa H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jun 08, 2022 -

JM Lexus responded

Lisa, thank you for the great review! We are thrilled to hear that Steve went above and beyond to assist with your purchase. Drive safely, and we hope to see you back again at JM Lexus!

June 06, 2022

Timely and efficient service. Work performed as expected Comfortable waiting area Courteous and pleasant staff More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales dept
Jun 06, 2022 -

JM Lexus responded

Hi Allan - Thank you for stopping by to share this feedback about our service and facilities! It means a lot to know that you're a happy customer. - JM Lexus team

June 06, 2022

Nothing but excellence with every visit! Quality of service is what brings you back JM. More

by Sbbt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaysey was the gentleman i dealt with. Very people person, great character
Jun 06, 2022 -

JM Lexus responded

The JM Lexus team is grateful for your five-star review and trust in our business! Thanks for continuing to support us.

June 06, 2022

My first experience with JM Lexus was amazing. I love my car and I love the way I’ve been treating by my agent. I feel comfortable riding my car. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zacharias
Jun 06, 2022 -

JM Lexus responded

Hi Sandy - Thank you for allowing us the chance to earn your business! We are so happy to hear that you're a happy customer and that you've been enjoying your vehicle. Have a great week from all of us at JM Lexus!

Jun 07, 2022 -

Sandy responded

You’re very welcome Zacharias is amazing he’s every knowledgeable in what he’s doing. Very good service

June 06, 2022

Welcome as I drive up, went directly to Xavier for service. Waited in the lounge and was notified when vehicle was completed. More

by Nick/Grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Allen in service
Jun 06, 2022 -

JM Lexus responded

Thanks, Nick, for stopping in and leaving JM Lexus a five-star review! We are glad that Xavier took excellent care of your vehicle. Have a great rest of your day!

June 06, 2022

Donna Pacifico and the Service Department seems to always go above and beyond to assist me, thank you thank you for helping with my issues. More

by Lazrikan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico, Service Dept.
Jun 07, 2022 -

JM Lexus responded

Thank you so much for this great review. We're thrilled that you enjoyed working with Donna and our service department here at JM Lexus. We are always happy to help!

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