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JM Lexus

Margate, FL

4.9
9,089 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,089 reviews

February 29, 2024

The dealership is very good because they have great people like Carlos Nunez working for them. More

by sstorah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Dandashi
Mar 01, 2024 -

JM Lexus responded

Carlos and the team at JM Lexus are always happy to help! Thanks for choosing us above the rest - see you down the road!

February 28, 2024

Excellent service by Dan Phillips with the process of my purchase. He was very clear and honest. I am very happy with his customer service. More

by Anabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Feb 29, 2024 -

JM Lexus responded

Anabella, we're so glad to know that Dan provided you with excellent service during your purchase at JM Lexus. We appreciate the positive feedback and hope you enjoy your new car!

February 28, 2024

Carlos Nunez is very good, he always makes sure every repair is professionally completed with the Lexus technicians. We always review each repair to make sure I understand the repair details that was com More

by pompanodawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Feb 28, 2024 -

JM Lexus responded

Thanks for the positive feedback! It's great to know that Carlos and our team at JM Lexus have been able to provide you with detailed, professional service. We appreciate your trust in us for your repair needs!

February 28, 2024

Professional, courteous, clean, knowledgeable staff and welcoming. Xavier Allen was a pleasure to work with. More

by j_carlton
Recommend Dealer
Yes
Employees Worked With
Xavier Allen
Feb 28, 2024 -

JM Lexus responded

We're glad to know you had a positive experience with Xavier and the rest of our team at JM Lexus. Thanks for your kind words!

February 28, 2024

Wildly overpriced on simple items; charges $240 an hour for labor; takes a long time to complete service (several weeks); one part literally cost as much as a decent used car; was not realistically priced More

by Ls460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Nassar
Feb 28, 2024 -

JM Lexus responded

We're sorry to read about your experience and understand how the pricing could have caused stress. We aim for transparency in our services, so it's disappointing that we failed to meet your expectations. Your feedback is valuable as it helps us improve, and we'd like to discuss this further with you if possible. Would you please email us at marketing@jmlexus.com with your contact information? Thank you.

Feb 29, 2024 -

Ls460 responded

I emailed my contact information. We’ll see what happens, if anything

February 28, 2024

Brad Patrick was our sales guy. Awesome job. Fast and friendly . Thank you for ur help More

by GolfNYstate
Recommend Dealer
Yes
Employees Worked With
Bradley Patrick
Feb 28, 2024 -

JM Lexus responded

Thank you for leaving JM Lexus a five-star review! It's great to hear that Brad was a pleasure to work with. See you down the road!

February 28, 2024

Alicia is as professional as there is. She goes into detail on every facet of the transaction. Most important, is the time she spends with you after the purchase. We recommend her highly t More

by yup1212bud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Feb 29, 2024 -

JM Lexus responded

We're so glad to know that Alicia provided you with such a detailed and professional experience at JM Lexus. Your recommendation means the world to us! Enjoy your new vehicle, and don't hesitate if there's anything else we can assist you with in the future.

February 27, 2024

Excellent service from the moment you enter to moment yo finish your purchase. Variety choices. Thank you More

by r.idlerperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 27, 2024 -

JM Lexus responded

We're delighted to know you had an excellent experience at JM Lexus from start to finish. Thanks for your kind words and choosing us!

February 27, 2024

Just completed buying in my leased ES350 with Ashley Alt. She’s an outstanding professional that would do her best to provide high quality service and the opportunity for the best possible deal. I did examin More

by garciar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Feb 27, 2024 -

JM Lexus responded

We're delighted to know that Ashley and our team at JM Lexus were able to provide you with high-quality service. It's great hearing about your positive experience, and we appreciate the kudos! Thanks for choosing us!

February 26, 2024

Joe was on point and kept me in the loop. He is a valued part of your great team at JM Lexus More

by Davidfeldman122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Storozynsky
Feb 26, 2024 -

JM Lexus responded

Thank you for the review, David! We appreciate the kind feedback about Joe and hope to see you again at JM Lexus!

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