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JN Chevrolet
Honolulu, HI
367 Reviews
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Showing 367 reviews
August 21, 2017
2017 Chevy Cruise purchase Mike Marcelin did a excellent job of selling me a car. He took his time in explaining everything to me. All other staff that I interacted with were ve Mike Marcelin did a excellent job of selling me a car. He took his time in explaining everything to me. All other staff that I interacted with were very curteous and friendly. More
by Murkyh2o
Employees Worked With
Mike Marcelin
Helpful August 18, 2017
Sold the car I was inspecting day before. Then worked to fi I was sent to JN Chevrolet through the Costco Auto Buying Program. They are in Honolulu and I live in Kona so first question was if they could even of I was sent to JN Chevrolet through the Costco Auto Buying Program. They are in Honolulu and I live in Kona so first question was if they could even offer me an option and the response was that it was no problem and they ship to all the islands regularly. Because of fair credit I was referred to JN Preowned their sister company. Two vehicles caught my eye and I sent in my application with a small down payment which I increased to a sizable one once I decided on a vehicle. I decided on the 2006 Lexus RX 400H and started the process with Toyo and Leila when Toya was not available. It took almost a week to get a total on the vehicle with shipping. Then I asked for the condition and was told that would take the managers approval. Then asked for the inspection report with the fact that this is a hybrid and the battery system is so expensive to replace. Was told that they were not sure they could provide that without managers approval. A few days later nothing so called back and said I can put the deposit down now pending the inspection and also set up an appointment at Lexus to pay for their own inspection. Doing my due diligence. A couple days later called back and said I had set up the appointment and was coming over in two days since it was seemed no answers were forthcoming and maybe in person I could see the report from in house inspection and take the car to Lexus for the appointment that same day. Again wanted to put a down payment to hold the vehicle pending the inspection report I had been asking for over a week now… Managers approval. When can I get that? Don’t know they are busy so maybe a day or two. I specifically said I am had booked my travel to come over and finalize the purchase of this vehicle and can I put a down payment again pending an inspection report they had in the glove box. Managers approval. Told the day before they had a great day of sales and Lexus was sold. Amazing to me how they handled this. My brother in law in Honolulu owns a tour company and works with them so as a family we already have some history. Called back after I calmed down and asked to speak to a supervisor. No response. So disappointed in the team here and needed to share my experience. Just the worst way a dealership could treat someone. More
by Nimai
Employees Worked With
Toyo and Leila. To resolve the issue- J, Adam, and Tahir
August 17, 2017
Thank you Jesus Our first experience on buying a new car and this was our first place we checked out. Awesome service. Answered our questions and some. Just very grat Our first experience on buying a new car and this was our first place we checked out. Awesome service. Answered our questions and some. Just very grateful for this big blessing. Thank you More
by Momi01
Employees Worked With
Jimmy Barker, Steven Davis
August 17, 2017
Chevrolet Colorado purchase Mike Marcelin was very helpful through the purchase of my new 2017 Colorado. He was able to answer all of my questions and concerns I had. He definite Mike Marcelin was very helpful through the purchase of my new 2017 Colorado. He was able to answer all of my questions and concerns I had. He definitely made the buying experience very delightful! Thank you Mike and JN Chevrolet for the great experience!! More
by Gnoshcir
Employees Worked With
Mike Marcelin
August 10, 2017
Great experience! Amazing service! They were extremely patient with us and didn't pressure us when making a decision! We went to other dealerships and felt pressured an Amazing service! They were extremely patient with us and didn't pressure us when making a decision! We went to other dealerships and felt pressured and disrespected, but not here! Due to working schedules, they were willing to accomodate with us on time and end up staying later which was greatly appreciated. I would recommend JN Chevrolet to anyone! More
by Mwilkins5
Employees Worked With
Jimmy B, Braven S, Steven D.
August 06, 2017
Awesome Jimmy was our salesman and he continually made an effort to ensure all of our questions and concerns were answered. He also facilitated our trade in Jimmy was our salesman and he continually made an effort to ensure all of our questions and concerns were answered. He also facilitated our trade in so we could lower our amount financed. More
by Rb
Employees Worked With
Jimmy
August 01, 2017
Excellent. Overall my experience here was great, I enter the dealer nearly at pm with my spark and left before 5pm with an Equinox. The dealership, the waiting Overall my experience here was great, I enter the dealer nearly at pm with my spark and left before 5pm with an Equinox. The dealership, the waiting area and the sttaff were on point. Thank you Jimmy More
by ALIRIO22
Employees Worked With
JIMMMY
July 30, 2017
Stress Free Experience My experience with JN Chevrolet was a wonderful stress free one. My salesman Chip Lowman was courteous, respectful, and a complete professional from t My experience with JN Chevrolet was a wonderful stress free one. My salesman Chip Lowman was courteous, respectful, and a complete professional from the moment he greeted my family and I. He went above and beyond to get us a deal we were both satisfied with. I was very impressed with the way he laid out all the information and numbers. At no point did I feel pressured or rushed into decisions. Chip and his team made this a great experience and I would definitely recommend him as yours salesman for anyone wanting to stop by JM Chevrolet. More
by Jhernandez
Employees Worked With
Chip Lowman
July 29, 2017
Exceptional service JN Chevrolet has been the best dealer ship I have bought a car from. My salesman James Bronco was extremely professional and made my sales process eas JN Chevrolet has been the best dealer ship I have bought a car from. My salesman James Bronco was extremely professional and made my sales process easy and got me an excellent deal I couldn’t refuse. I definitely recommend JN Chevrolet and encourage those who want to buy a new vehicle to get with James Bronco. More
by Celisotto
Employees Worked With
James Bronco
July 27, 2017
The A Team Starting from sales to service, these guys and girls are awesome. They are attentive and sincere, professional and always anticipating needs. I went i Starting from sales to service, these guys and girls are awesome. They are attentive and sincere, professional and always anticipating needs. I went in a customer and came out a friend. I'll never go anywhere else. More
by dsarish
Employees Worked With
Jason Hitori, Mike Marcelin, service Chris
