Jack Daniels Audi Paramus
Paramus, NJ
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Our experience with Jack Daniels Audi was great and I will confidently recommend our saleman Thiago Dasilva to anyone considering an Audi. He is knowledgable, courteous, friendly, polite and not high pr will confidently recommend our saleman Thiago Dasilva to anyone considering an Audi. He is knowledgable, courteous, friendly, polite and not high pressure. He followed up an appropriate amount during the process and has followed up a few times after the sale closed to ensure complete customer satisfaction. The A6 is a very advanced vehicle and Arthur Nicholson was a tremendouse resource in presenting the vehicle's basic operation as well as a terrific overview of the technical capability and functionality of the Audi Connect. There is much to learn about the A6 and it is reassuring to know that Thiago and Arthur are available for ongoing 1:1 support if necedssary. They made the process comfortable and easy and the experience is only surpassed by the thrill of getting behind the wheel of our new A6. We love it! More
Thiago Dasilva was only working at Audi for 2 weeks when I was fortunate enough to get him as my salesperson and I was shocked at how well versed he was on all the Audi Models for his short time there. H I was fortunate enough to get him as my salesperson and I was shocked at how well versed he was on all the Audi Models for his short time there. He is an extremely pleasant, knowledgable and helpful young man. He could not do enough to accomodate me. This young man has a great future in auto sales and is a great asset to Audi. I will definitely recommend him to anyone I know who is considering purchasing an Audi My overall experience from Thiago to the Delivery Expert to the Sales manager was a very pleasant one. I'm sure I will have the same experience dealing with the service department. Sincerely, Linda More
I went to Jack Daniels Audi to specifically look at a used 2010 Acura TSX and upon arrival I met with Terry Axel. Terry was very warm, friendly, and left a lasting impression on me and my boyfriend who used 2010 Acura TSX and upon arrival I met with Terry Axel. Terry was very warm, friendly, and left a lasting impression on me and my boyfriend who came along with me. Although, I purchased an Acura from an Audi dealer Terry provided me with just enough knowledge and info needed for me to feel comfortable with my purchase. This leads me to believe this is probably the "Go To" dealer when purchasing an Audi, as Terry is simply a well versed Car salesmen who is very knowledgeable of cars in general. The customer service I received was great as he stayed in touch with me and never once came on as being aggressive. I visited a lot of dealerships and worked with a lot of salesmen during my search for the right vehicle and Jack Daniels Audi and Terry Axel definitely left a lasting impression. More
My wife and I lost our A4 in Hurricane Sandy and did not look forward to shopping for a replacement. I contacted every Audi dealership in NJ, PA, as well as the NYC dealership and by far was most impressed look forward to shopping for a replacement. I contacted every Audi dealership in NJ, PA, as well as the NYC dealership and by far was most impressed with Jack Daniels Paramus. Terry Axel went above and beyond anything we could have expected. He kept in daily communication, was great responding via email, and found us exactly the CPO A4 we were looking for. He went out of his way to put the A4 on hold for us and offered to drive us to the Dealership to take a look because we were without a car. Terry and Adam, the business manager, worked with us on the price, financing, and additional services offered. A tire blew out on our old A4, and the replacement cost ended up being much more than we thought so we purchased the tire warranty for peace of mind. We also purchased the Audi Care Plus for the 30% discount verus paying for the services a la carte. Wayne, the pre-owned sales manager, and Vin, the parts manager, were also helpful and just as nice to work with. He got us an S-Line badge for the front grill, made sure any questions we had were answered, and just like Terry and Adam, was genuinely interested in our overall satisfaction of our buying experience. We are thankful for everyone's help at Jack Daniels Paramus for turning an unfortunate circumstance of losing our A4 into a truly wonderful buying experience! More
Let me start by saying that every single person that works at this dealership is great I got a Audi A 4 for the price I want the miles I want and the year I want I can't say how Terry and Terren works at this dealership is great I got a Audi A 4 for the price I want the miles I want and the year I want I can't say how Terry and Terrence put such a great deal together I would recommend my kids to go there if you want nice people to work with and get a great car than this is the place to go .Thank You To EveryOne that Works At Jack Daniel Paramus Andrea More
I had a good car buying experience at Jack Daniel's Audi. Tal was very helpful and had a "no pressure" approach to the purchase experience. I'm even surprised as Tal is very helpful to me even after th Audi. Tal was very helpful and had a "no pressure" approach to the purchase experience. I'm even surprised as Tal is very helpful to me even after the sale. If there was any issue they are willing to help. They try to make sure that my experience was a pleasant one. Sam was also very helpful and even stepped in with an issue with the car which wasn't entirely the dealership's fault. Any other dealer would have said that's not our issue but he stepped up, which I commend him for it. I would recommend Jack Daniels Audi for their good customer service. More
I picked up a pre-owned 05' A6 3.2Q through Tal a few months ago. My experience with JD was quick, painless and dare I say, fun. Tal was a very knowledgeable rep and knew exactly what I was looking for i months ago. My experience with JD was quick, painless and dare I say, fun. Tal was a very knowledgeable rep and knew exactly what I was looking for in an Audi. The car is in great shape and has been a pleasure to own. More
I just bought my first ever new car here an A4. Charlie Roller was an excellent salesman. He was very friendly and made me feel at home. He came down on the price and worked with me. The manager and fin Roller was an excellent salesman. He was very friendly and made me feel at home. He came down on the price and worked with me. The manager and finance guys were very nice and accommodating. I will definitely come back to Jack Daniels in the future for another car. Thank you Jack Daniels, Dr. Richard Santucci More
After a horrible experience at there Upper saddle river location. Marie showed me that not all salespeople are barnacles! I really appreciated her efforts to get me the best deal! location. Marie showed me that not all salespeople are barnacles! I really appreciated her efforts to get me the best deal! More
After purchase the two Vice Presidents sent me a letter stating that if there is anything they can do for purchasing a auto? Just call. They don't pick up phone. stating that if there is anything they can do for purchasing a auto? Just call. They don't pick up phone. More