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Jack Daniels Audi Paramus
Paramus, NJ
1,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,128 reviews
July 29, 2020
The service department at paramus is great and so is sales they treated me so well. Blanca is amazing introduce me to kimberly medina who upgraded me into a new a4 it was a smooth and great transition I sales they treated me so well. Blanca is amazing introduce me to kimberly medina who upgraded me into a new a4 it was a smooth and great transition I love my new a4 More
by Bcockfield2006
Employees Worked With
Tal Vander, Blanca Simpson, Kimberly Medina
Helpful July 29, 2020
Lou and the rest of the team at Audi Paramus was fantastic. I was able to get a great deal on a SQ5. They stayed late to make sure I was able to drive the car home the same day. I couldn't ask for a fantastic. I was able to get a great deal on a SQ5. They stayed late to make sure I was able to drive the car home the same day. I couldn't ask for a better experience. More
by Pmessina246
Employees Worked With
Luis Perez
July 29, 2020
Experience was pleasant, professional and in-pushy. It was also an extremely efficient process from the digital start to my exit drive off the lot. was also an extremely efficient process from the digital start to my exit drive off the lot. More
by Patrick
Employees Worked With
Anthony, Business Manager, Kimberly Medina
July 29, 2020
Everyone we worked with at Jack Daniels exceeded our expectations. Our sales rep Gent gave us the best price by far in the NY metro area. We leased our car during COVID and felt safe the entire time. We expectations. Our sales rep Gent gave us the best price by far in the NY metro area. We leased our car during COVID and felt safe the entire time. We dealt over the phone, text, and email with only one trip to the dealership. Would totally recommend to anyone! More
by Katie S
Employees Worked With
Anthony in the Finance department - excellent customer service, Gent Lushaj
July 29, 2020
Has to be the worst service experience in my life. Bring car in running for repairs, it is with them for 4 days before they even look at it, 2 more days to get price estimate, then another 4 days until they car in running for repairs, it is with them for 4 days before they even look at it, 2 more days to get price estimate, then another 4 days until they call me back and say they didn't fix it yet because they cant start car now and don't know what happened. Then they don't call for another 5 days, tell me they didn't do anything and it "just stopped working" so I get it towed back to my house. AAA Tow truck driver said that he removes a lot of cars from there that mysteriously "stop working" . They say that didn't do anything to it, but I noticed a bolt from the part they were going to fix was now missing, it was there when I dropped it off. Installing this Cam Shaft Adjuster Valve incorrectly could ruin the engine, which is what they most likely did. Drove it there, towed it home. Not a good service place, poor customer service, and they blame you when the car doesn't run anymore after you brought it in running. Ridiculous. AVOID AT ALL COSTS!! If zero stars was an option I would have chosen that. More
by ioriotom
Employees Worked With
Freddy, Tal Vander
July 29, 2020
Great Experience Luis has a great atitude and acomidated me with with all my needs. His customer service was great and he always responded to my calls and needs. Luis has a great atitude and acomidated me with with all my needs. His customer service was great and he always responded to my calls and needs. More
by Stefano
Employees Worked With
Terence Taggart, Alex O'Connor, Luis Perez
July 28, 2020
This dealership provided a friendly, professional, informative experience without pressure. Our sales professional, Gent, was great as was everyone involved in the lease process. I recommend them high informative experience without pressure. Our sales professional, Gent, was great as was everyone involved in the lease process. I recommend them highly! More
by Audi leaser
Employees Worked With
Tal Vander, Terence Taggart, Gent Lushaj
July 28, 2020
I highly recommend buying your Audi from Jack Daniels. Alex was very helpful and made the process so smooth and simple. I will definitely be coming again here for future purchases. I will be recommending Alex was very helpful and made the process so smooth and simple. I will definitely be coming again here for future purchases. I will be recommending to family and friends. More
by klodianeg
Employees Worked With
Alex O'Connor
July 28, 2020
From start to finish Kim and Andy were helpful, friendly and professional. Working with them was not in any way intimidating or overwhelming like some are. They treated me like gold and made sure I was take and professional. Working with them was not in any way intimidating or overwhelming like some are. They treated me like gold and made sure I was taken care of from a to z. I would definitely refer anyone to them. More
by EvanHaberlin
Employees Worked With
Tal Vander, Andy Kim, Kimberly Medina
July 27, 2020
Excellent service and was not made to wait for long periods of time. Kimberly was very congenial and worked with us. Anthony did our finance paperwork very quickly. periods of time. Kimberly was very congenial and worked with us. Anthony did our finance paperwork very quickly. More
by Dawnreddin
Employees Worked With
Kimberly Medina
