Jack Daniels Audi Paramus

Amazing service the whole time! He consistently followed up to make sure to get me exactly what I wanted from this car! The Best service! up to make sure to get me exactly what I wanted from this car! The Best service! More

Luis was a great help in our car shopping experience. Knowledgeable, kind and caring. Definitely one of the best car buying experiences I have ever had and will be a repeat customer because of it Wil Knowledgeable, kind and caring. Definitely one of the best car buying experiences I have ever had and will be a repeat customer because of it Will recommend him and the dealership to everybody I know Andy from finance was also a tremendous help and made the whole process seamless making sure we got the best deal possible More

Disastrous service! My name is Mr.Sekuloski I have Audi A4, and i decided to go to a service for oil change in Jack Daniels Audi of Paramus thinking that they are the bes My name is Mr.Sekuloski I have Audi A4, and i decided to go to a service for oil change in Jack Daniels Audi of Paramus thinking that they are the best for my car,but i was so wrong! When i went over there like always before i leave my car, the service advisor checked the car took pictures, and everything was fine. The next day they called me and said that i need new front brakes, but when they told me the price of 1500$(which is crazy) only for the 2 front wheels i declined the service(other authorized dealers are doing the same job for half the price).The tipping point was when i picked up my car the right front wheel was hardly spinning and was making very awful noise like something was stuck,and like i have mentioned before the car was not like that before i left it over there,and if it was, the service advisor would have found out while they were initially drove the car in the service garage and put a note on the invoice for pre-existing problem). That being said i returned immediately and complaint about the front wheel, they took the car back in the shop to check what's going on.After long wait the store manager BLANCA SIMPSON brought my car and said that they did nothing wrong, and even she accused me that i'm lying and the condition of the wheel probably was like that before, i told her that i'm not crazy to drive like that and kill myself on the road, but she didn't want to hear anything and left me just like that to wait outside without answer. I wanted to call the Police but i decided it's not worth the hustle. After that somehow slowly, and with fear i drove my car to my local mechanic. He checked out the front wheel, and found out the disc was bent on the side, which means the messed up the disc(rotor) while checking it,counting on that that i'm gonna pay for the brake service.That's my theory but god knows what they did.Anyway, i am aggravated i will NEVER go over there again and i advise everyone else to find a new dealer which will save your money and nerves. I was not expecting this from a high reputation dealer like Jack Daniels and i'm shocked, especially from the incompetent manager BLANCA SIMPSON! More

Best car buying experience I’ve ever had. Easy, straightforward and a beautiful car to take home. Luis and Tal made my first luxury car purchase start off on a great foot. straightforward and a beautiful car to take home. Luis and Tal made my first luxury car purchase start off on a great foot. More

Excellent Service We had been looking for a car for around 2 weeks, we stumbled across Jack Daniels and was extremely impressed with their professionalism, approach an We had been looking for a car for around 2 weeks, we stumbled across Jack Daniels and was extremely impressed with their professionalism, approach and preparedness for COVID-19. Even with their systems down we were out of the door within 3 hours in our Certified Pre Owned Audi A3, with a great financial deal and great car. Andy the finance guy found an additional deal (post purchase) that gave us our first month payment for free and applied it to our deal (what dealer do you see giving you even more savings post purchase). Overall great experience would wholeheartedly recommend. More

The sales people try hard to get the deal done, even if at the end its not the deal that brought you in to the dealer. at the end its not the deal that brought you in to the dealer. More

Luis was very pleasant, explained the car’s features very well. He was very patient , constantly updated us on where we were in the process. well. He was very patient , constantly updated us on where we were in the process. More

Love my Audi that I purchased from Jack Daniels Paramus, NJ. Smooth and quick transaction. Shout out to Mr. Luis Perz for the excellent service. NJ. Smooth and quick transaction. Shout out to Mr. Luis Perz for the excellent service. More

Luis Pérez , is an excellent seller, He answered all my questions and coordinated with the acquisition of my AUDI Q8 during these difficult times, THANKS questions and coordinated with the acquisition of my AUDI Q8 during these difficult times, THANKS More

Great Consumer Experience I would like to highlight the great experience I had acquiring a new car at Jack Daniels Paramus. The attention to details, cordiality and respect to I would like to highlight the great experience I had acquiring a new car at Jack Daniels Paramus. The attention to details, cordiality and respect to me and my family was remarkable. Not only a memorable experience but also helped me to actually make the decision. The customer service provided definitely was worth it. When I arrived at the dealership, the car that I was looking for initially was already parked and available. Luis was already expecting me to guide me on all my questions. During the entire process, Luis made sure I was always receiving the proper attention and explaining all the steps required. I will definitely recommend acquiring a new car at this dealership and more specifically with Luis. He definitely deserves a hand of applause. More