Jack Daniels Audi of Upper Saddle River

A professional, straight forward and business atmosphere which provided these first time Audi buyers with the confidence that the sales team had the knowledge and experience to accurately represent their pr which provided these first time Audi buyers with the confidence that the sales team had the knowledge and experience to accurately represent their product. Yusairi, Carlos, Adam and John (COO)made the experience a comfortable and pleasant one, explaining all of our options, taking the time to listen and ultimately tailoring a lease package that fit our needs. More

Excellent service! Peter and Shawn were awesome. I got a great deal and I love my new car! I’ll be recommending them to friends and family great deal and I love my new car! I’ll be recommending them to friends and family More

Michael was a pleasure to deal with, getting info to me quickly and going overboard on communication. He delivered the vehicle to me a few states away and it was flawless. quickly and going overboard on communication. He delivered the vehicle to me a few states away and it was flawless. More

Brandon was super patient and flexible with me as we worked this deal. He made it clear from the beginning that he would do what it takes to make the deal happen and he certainly delivered! Super happy worked this deal. He made it clear from the beginning that he would do what it takes to make the deal happen and he certainly delivered! Super happy with the vehicle and the terms we agreed on. Will continue to bring my family to JD Audi for future purchases More

Brandon was extremely helpful with our purchase of a new Audi. He guided us through all the options and which ones would best suit our needs. Give him a call ! Audi. He guided us through all the options and which ones would best suit our needs. Give him a call ! More

I leased a new S3 here a few weeks ago at a reasonable price because they had the exact configuration that I wanted on the way from the factory already. Yusairi did an excellent job with sales and answere price because they had the exact configuration that I wanted on the way from the factory already. Yusairi did an excellent job with sales and answered all of my detailed questions. She was very attentive to my concerns and responded by text or phone immediately. She was out sick when I came to get the car and Derek was also very helpful in her absence. Adam in finance was nice unlike many finance people I have dealt with in the past and he seems to have made sure all of the paperwork was processed so far. I am just waiting on my NY registration which they have kindly offered to mail me. The car is as I expected it to be and I am enjoying it. The reason for deducting one star is that the rear shipping blocks were not removed. I noticed that the ride was harsher than it should have been especially when going over a speed bump. Since this was the responsibility of the service department during their pre-delivery inspection, I would be hesitant to take my car here for service. However, the management was very responsive to my strong and detailed concern over this issue. I eventually talked directly with the service department and they apologized for the error and making me drive all the way back from my home in Manhattan. I have to assume that the rest of the pre-delivery service was completed properly since I haven’t encountered any other issues. I would use this dealer again, but it is hard to trust their service department after missing two bright purple “strut pucks” that someone like me who doesn’t know much about cars could easily notice... so I am not sure where I will follow-up at 10,000 miles. More

First time working with Audi and Mike was amazing to work with ! He's very knowledgable and helped out with everything I was looking for! with ! He's very knowledgable and helped out with everything I was looking for! More

I have dealt with this dealership for more than 6 of our last cars. The sales force is relatively OK (always depends on who you are talking to) and the service department has been excellent. I recently bo last cars. The sales force is relatively OK (always depends on who you are talking to) and the service department has been excellent. I recently bought an A6 through Michael Condosta. He is uber-energetic (which takes a little getting used to) but did a good job and has followed up very well. Jack Daniels services the entire northern Bergen County area for Audis and has a good lock on the market here. Do your homework on your purchase and you will be very happy in servicing your car here. More

Michael was very knowledgeable, helpful and pleasant to work with. He gave good advice throughout the entire process and answered all questions quickly And accurately, even before I entered the showroom. work with. He gave good advice throughout the entire process and answered all questions quickly And accurately, even before I entered the showroom. More

Spiro found the Q5 with the options we wanted. Thorough, followed up with answers quickly, excellent service throughout the process. Great job! Thanks Spiro. Thanks Jack Daniels Audi. followed up with answers quickly, excellent service throughout the process. Great job! Thanks Spiro. Thanks Jack Daniels Audi. More