Jack Daniels Porsche

Excellent Service I recently bought a Macan S from Gursharan Singh and it had a bad rear camera. Gursh and the other service guys went above and beyond what they had to I recently bought a Macan S from Gursharan Singh and it had a bad rear camera. Gursh and the other service guys went above and beyond what they had to do to get it fixed promptly. I was treated with courtesy and respect through the whole process and would definitely deal with these guys again. More

Outstanding Customer Service Martin Field made this one of, if not the best buying experience I have ever had anywhere. Marty made the entire experience uncomplicated and worry fr Martin Field made this one of, if not the best buying experience I have ever had anywhere. Marty made the entire experience uncomplicated and worry free from the very beginning. His customer service and expertise are second to none. I would recommend Jack Daniels Porsche and more Importantly Marty to anyone n the market to buy. Thanks again to Marty and the entire team at Jack Daniels Porsche!!! More

First class experience The experience was seamless. The ability to deal with Jermaine via text, phone and email allowed for a very simple transaction to remain uncomplicated The experience was seamless. The ability to deal with Jermaine via text, phone and email allowed for a very simple transaction to remain uncomplicated. Internet communication further streamlined and eliminated the frustrations associated with insurance documents and the Department of Motor Vehicles experience. When we came to pick up the vehicle and meet Jermaine in person we were very impressed with the showroom which played no part in our initial transaction but definitely was a shock and awe moment at the closing. Have not seen that many Porsche models in one space, elsewhere one would need to look at a brochure, view online or perhaps view one in a storage lot brushing the snow off it (not so perfect). The vehicle was prepped and ready to go with just the papers to be signed and the temporary plate added we were in and out in the time it took to have a complimentary coffee, meet the service manager, of course look at a few of the showroom models. We drove north and over the Tappan Zee bridge to Tarrytown, had lunch at a great Portuguese Restaurant followed by the further pleasure, driving home in the new 911 Carrera 4. More

Very unpleasant experience- did not honor the deal I contacted Jack Daniels to purchase a used BMW. Since I was buying the car from out of town, most of the negotiation were conducted via email. We w I contacted Jack Daniels to purchase a used BMW. Since I was buying the car from out of town, most of the negotiation were conducted via email. We went back and forth a few times and, not surprisingly, we came to a deal the last day of the month. Terms were documented via email and they asked me to send them a credit card deposit authorization as well as the other documents necessary to close the deal. The following day, the salesman sends me an email and says that when he reviewed the details with his manager, he did not approve the deal. He then tried to re negotiate the deal. What really upsets me is that I had another car that I was considering that I lost based on their "commitment". They should have never committed to this deal and taken a deposit and then tried to re-negotiate. Salesman's name was Gursh More

Jermaine an angel sent from above I'm from Yonkers and All i aim to do in this review is to inform and help others like myself who are hard working and want to drive an awesome automo I'm from Yonkers and All i aim to do in this review is to inform and help others like myself who are hard working and want to drive an awesome automobile and are not necessary rich and have money to burn. Do yourself s favor and give jackdaniels a shot. The power of a review is amazing and it's those great reviews about jdp that lead me to Jermain in sales. My prayers were answered thx to the entire team at jackdaniels . This review is for the small guy trying to drive big,especially the brothers. Be sure to ask for Jermain and Martin Hall. I got cayenne gts 2016, in red. What a beast. Jackdaniels Porsche has made my American Dream come true. Jermain thx a million again my brother. Btw I think that I would have given them a great review even if I did buy from them. I was able to test drive several models which made me feel important. I'm blue collar guy.?? More

Came in to purchase a 911 Turbo and no one even said hello. My husband came in on Saturday ready to purchase the black 911 Turbo in your showroom and not one person approached. Granted he was not dressed to im My husband came in on Saturday ready to purchase the black 911 Turbo in your showroom and not one person approached. Granted he was not dressed to impress having just come from a school event however he knew exactly what he wanted and had a check in hand to pay cash for the car. He will not return. More

Good salesmanship,friendly & helpful staff when you entered the showroom you are received cordially & asked what the neede are.I dealt with a particular gentleman named David Kramer.One of the when you entered the showroom you are received cordially & asked what the neede are.I dealt with a particular gentleman named David Kramer.One of the most patient,cordial salesman.After the deal was made,the sales manager of the dealership came personally to ask if everything was done well & if we had any problems or questions.Every salesman made sure that everything was explained to us in every detail possible.No stone was unturned.The dealer sent us a car to pick us up from a distance of30-35 miles without hesitation.No questions asked.Not many dealers do that.The finance manager,the service department everybody was cordial & wanting to work with you.The atmosphere is so informal & friendly that one feels at home.In few words recommend people to definitely visit here,you will automatically come out buying. More

When you have a service problem its nice to k In the past, bringing my car to a dealer for repairs has not done much to build dealership or brand loyalty. After all, a car is not supposed to need In the past, bringing my car to a dealer for repairs has not done much to build dealership or brand loyalty. After all, a car is not supposed to need repairs. If something has gone wrong its certainly not going to make me loyal to the brand.. On the other hand, when problems arise and things don't go as you expect, I really learn what a company is made of. I recently had a performance problem with my 2005 Cayenne Turbo. I made the mistake of bringing the Cayenne to my neighborhood service garage. Its a great garage that I've used for years, and they only charge $75/hr for labor. The problem turned out to be with my fuel pump, and the complete bill came to $595. I left the same day and the car was running great! Until it started stalling, four day later. It would only run for 20 seconds then stall. This time I brought it to Jack Daniels Porsche. The service representative Brooks, has to be one of the most personable, friendly, and helpful reps I have ever worked with. He squeezed me into the schedule, fixed me up with a great loaner car, and promised to call me within a day. Brooks did what he said he would, he called and explained that the car was out of gas. This was a shock because the garage read half full. It seems that the neighborhood service garage had tangled the gas tank sensor with a harness, and while my gauge read half-full, the tank was empty. The sensor was fixed, so I asked Brooks to take care of a couple of other things. While the additional repair process proved more complicated than I had hoped, it gave me a chance to meet Chris Dodin, the service manager. Things sometimes do go wrong, its just the way life is. But when things go "wrong" it gives a company an opportunity to show why they are a good company. They get a chance to exceed your expectations, and as I've learned, that builds loyalty. My experience in dealing with Chris Dodin, has done more to build loyalty to the Jack Daniels dealership, in to the Porsche brand. In the past, I've purchased all my new Porsches from different dealerships and I've used the closest dealership to perform my service. Chris Dodin changed all this. I will buy a new Porsche soon, probably a diesel Cayenne. As long as Chrs Dodin is still employed at Jack Daniels, I will continue to buy and service all of my cars right here. Thank you Chris. More

Fantastic Service. I would just like to take a minute to express my sincere gratitude for the great service I received at this dealership. Curtis, Jonathan and Greg went I would just like to take a minute to express my sincere gratitude for the great service I received at this dealership. Curtis, Jonathan and Greg went above and beyond to make sure I had the best possible experience. Service was outstanding! it was an absolute pleasure doing business with them. This was the second vehicle I've purchased through this dealership....Highly recommended! - Rick (convertible) More