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Jack Daniels Volkswagen
Fair Lawn, NJ
2,076 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,076 reviews
January 15, 2018
Jack Daniels Motors Thank you to Don Chittum, Jason Ku and Mark Maclay for helping me gat another great car from Jack Daniels Motors. When I walked in I was greeted with Thank you to Don Chittum, Jason Ku and Mark Maclay for helping me gat another great car from Jack Daniels Motors. When I walked in I was greeted with a smile from the receptionist. Jason had great knowledge of the car I was looking at, Don and Mark made sure the financing went through without a hitch. Thank you Jack Daniels VW More
by upsyndrom
Employees Worked With
Jason Ku, Don Chittum, Mark Maclay
Helpful January 14, 2018
Great experience, top people and service Excellent folks, got me into the car I wanted at the right price. Piero went the extra mile installing plates in custom frames, detailing, the works. Excellent folks, got me into the car I wanted at the right price. Piero went the extra mile installing plates in custom frames, detailing, the works. Would recommend this team for sure. More
by 17GTI
Employees Worked With
Piero
January 12, 2018
Fast clean and prompt Sales person went above and beyond his duties to make sure I was happy with the purchase. He made sure it was preped to my liking Sales person went above and beyond his duties to make sure I was happy with the purchase. He made sure it was preped to my liking More
by Kman
Employees Worked With
Piero
January 10, 2018
I️ had an excellent Experience. I? had am excellent experience.I? I? was very happy with the dealership that were very pleasant, friendly. I? was happy with their cows they had a shu I? had am excellent experience.I? I? was very happy with the dealership that were very pleasant, friendly. I? was happy with their cows they had a shuttle bring us home and pick me up at work when the car was ready. They were amazing. More
by Jetta2009
Employees Worked With
Scott Pollock and Rich in service
January 04, 2018
Great Service, Friendly Staff—Good Price We traveled over an hour to get the car we wanted. It took less than a minute for the front desk to introduce us to Piero, who patiently listened to u We traveled over an hour to get the car we wanted. It took less than a minute for the front desk to introduce us to Piero, who patiently listened to us and answered all of our questions. He even went out of his way after the sale to call me on a snowy day and make sure I knew about a special windshield wiper feature in my Volkswagen. All around professional service and we will recommend Jack Daniels to our family and friends. More
by BB123car
Employees Worked With
Piero
December 30, 2017
PAINFUL EXPERIENCE Our painful experience all started when we ordered the Atlas back in May 2017 and leaving a deposit for the order. After several monthly calls on my Our painful experience all started when we ordered the Atlas back in May 2017 and leaving a deposit for the order. After several monthly calls on my part to my salesmen asking if he heard anything about my order, all I got was a big run around. Five months later we still did not have the car. We cancelled the order. and requested our deposit refunded. We were told we will receive it within 10 business days. (Unbelievable they take your deposit on the spot but you never receive it within a reasonable amount of time) Need less to say another three (3) months past we are still waiting for our refund. I will never recommend Jack Daniels Volkswagen to anyone. A matter of fact I will tell anyone my story who will listen. Volkswagen Group of America will be hearing from me. More
by Disgusted in 2017
Employees Worked With
Shawn Harris
December 26, 2017
Easy and painless purchase from Scott Scott Zukowski made purchasing a new 2018 Passat easy and seamless. He was thorough and explained the process thoroughly. I would highly recommend hi Scott Zukowski made purchasing a new 2018 Passat easy and seamless. He was thorough and explained the process thoroughly. I would highly recommend him again More
by five03574
Employees Worked With
Scott Zukowski
December 26, 2017
Very good customer service Christopher was very helpful and very patient through out the process. I would definitely recommend this delearship and Chris! A very happy customer : Christopher was very helpful and very patient through out the process. I would definitely recommend this delearship and Chris! A very happy customer :) Happy Holidays! More
by Alyary
Employees Worked With
Christopher De La Cruz
December 25, 2017
SCAMMERS & LIARS After getting ten requests to return our car on lease, we called them due to my college son going over his lease. Asked if they could work something o After getting ten requests to return our car on lease, we called them due to my college son going over his lease. Asked if they could work something out and the said as long as we were leasing a new vehicle. The salesman promised five times that we owed nothing for the last two months or the mileage overage, so I put an additional $2,000.00 on the lease so he could make the payments himself. Then with their promise that I didn’t owe anything on the first vehicle, I signed to lease a second Jetta for my other son as well. Two months later I began getting Collections Notices for $2,800.00 for the “Turn In Fees”. I called them and went to the dealership wher they promised to rectify the issue but did nothing. I told them that the salesman (Ryan) promised in front of my son & wife to take care of the fees and they refused to do anything. THAT IS THE WAY THEY REWARD OUR LOYALTY!!!!!!! More
by TomA07601
Employees Worked With
Betsy Martinez, Ryan Lindsey, Christopher De La Cruz, Shawn Harris, Justin Jarvis
December 21, 2017
Great service and support Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukows Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukowski and his team of seasoned and highly informed associates. I can always count on Jack Daniels to deliver cheer during the holidays. More
by Howard721
Employees Worked With
Scott Zukowski
