Jack Daniels Volkswagen

I went to two other VW dealerships before this interested in a Tiguan. The first one.. average.. but not willing to work with us that much. The second one.. horrible.. made me want to give up on car shopping in a Tiguan. The first one.. average.. but not willing to work with us that much. The second one.. horrible.. made me want to give up on car shopping. I looked for one more dealership in the area that I could visit that same day and found Jack Daniels. My family and I drove there and were set up to work with Mike Caropolo. Were we lucky! Mike is not your average car salesman. He’s personable, will sit there with you and help you through EVERYTHING, will talk and listen to you to understand where you’re coming from, and will even help you contact your insurance company to help you get the best set up. He made car shopping and buying so easy and fun! I would recommend Jack Daniels Volkswagen and Mike specifically to anyone and everyone I know.. and I plan to! I bought my Tiguan two weeks ago from Mike and to this day he still offers to help me learn more about my car. The customer service at this dealership was amazing. More

Roland was so pleasant to work with and so helpful in every aspect of the process! He has exceptional customer service skills and very friendly! every aspect of the process! He has exceptional customer service skills and very friendly! More

Jack Daniels provided me with a wonderful buying experience. Roland was so friendly, knowledgeable, and energetic and made me feel like a VIP. The dealership itself was very sleek and professional-l experience. Roland was so friendly, knowledgeable, and energetic and made me feel like a VIP. The dealership itself was very sleek and professional-looking, and the car was well cared for and maintained. 10/10 would recommend! More

Working with Roland was the best car buying experience I have ever had. He is very personable, eager to please, and gained my trust quickly. He explained everything in a very thoughtful and easy-to-unders have ever had. He is very personable, eager to please, and gained my trust quickly. He explained everything in a very thoughtful and easy-to-understand manner. I really felt he had my best interest at heart. I would have no hesitation at all to recommend Roland to a friend or family member. More

Great Service I received excellent service at Jack Daniels. Lexxus was great as always. She is attentive and caring. My vehicle was serviced and returned right on t I received excellent service at Jack Daniels. Lexxus was great as always. She is attentive and caring. My vehicle was serviced and returned right on time. More

As someone who drives my vehicle over 100 miles a day for work I need to be able to trust that my vehicle is always in optimal condition. With that said... The service I receive from this dealership is like work I need to be able to trust that my vehicle is always in optimal condition. With that said... The service I receive from this dealership is like no experience I have ever received at any other dealership I have used in the past. They are world class. They are honest and stand by their work. Anytime I need work done it is done correctly and I don’t feel pressured to have work done that isn’t necessary. The entire staff but Joe Stuetz in particular always make my experience a great one. This makes me feel completely comfortable that my vehicle has been cared for and in tip top shape when I leave. More

Joe Stuetz and his team always make me feel comfortable and explain to me what my car needs and what to look out for in the future. As a woman I feel that other dealerships speak differently and down to me and explain to me what my car needs and what to look out for in the future. As a woman I feel that other dealerships speak differently and down to me, but I never feel that way at JD. They are honest and take the time to speak with me about my car which is comforting to me. I highly recommend them and they have my full trust in their honesty and workmanship. More

I had a great experience with Roland. Very helpful and got me the rate I wanted. Awesome guy. Would definitely recommend him to my family and friends. Thank you Roland. Thank you Justin. got me the rate I wanted. Awesome guy. Would definitely recommend him to my family and friends. Thank you Roland. Thank you Justin. More

Roland’s service was absolutely perfect.He not only Roland’s service was absolutely perfect. He not only explained in details our options in terms of financing, he answered all our questions on the car Roland’s service was absolutely perfect. He not only explained in details our options in terms of financing, he answered all our questions on the car nicely, clearly and honestly. We never felt cornered to take the car we were interested in... and we ended up buying it also because of this. Roland was both friendly and professional it was an absolute delight to work with him and even after the purchase he was still very responsive and helpful. Two thumbs up!!! More

Very helpful service team The service I received was excellent. The staff was helpful and friendly. Everything was prompt and exceeded my expectations. Thank you JD Volkswagen The service I received was excellent. The staff was helpful and friendly. Everything was prompt and exceeded my expectations. Thank you JD Volkswagen service dept! More