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Jack Demmer Lincoln

Dearborn, MI

4.8
478 Reviews

21531 Michigan Ave

Dearborn, MI

48124

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Showing 478 reviews

May 21, 2018

Quick and easy They were very helpful and informative when looking at a car I was interested in. Would definitely go back to do business with them again. More

by Khester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Zelyez, Paul Sugars
May 30, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the positive review. We certainly appreciate your kind words!

May 20, 2018

I’m pleased with my vehicle. Nanette Vizachero is one of the best, she very detailed and takes her time showing and telling you all information that is needed when buying a car, m More

by Happyday9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanetta Vizachero, Nanette Vizachero
May 21, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the positive review! We are so glad Nanette has provided you with 5-star experiences at Jack Demmer Lincoln and we truly appreciation your recommendation to friends & family. Thanks again.

May 15, 2018

Very Awesome! Pat Kross was my salesman and very patient, knowledgeable and extremely courteous. This is my first car note and I'm happy with my Lincoln mkz. He d More

by Bshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Koss
May 15, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the positive review. We are so glad you had just a positive experience with Pat Koss during your first vehicle purchase. We hope you continue to enjoy your Lincoln MKZ. Thanks again!

May 09, 2018

Amazing 5 Star Service Rachael Hodroj is the perfect example of a 5 Star sales person. Professional, Patient, Classy and Compassionate to one's needs & wants. Thank you Ra More

by Mudium
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
May 15, 2018 -

Jack Demmer Lincoln responded

Thank you for the positive review! We are so glad you have such a positive experience with Racha at Jack Demmer Lincoln.

April 17, 2018

Great experience with 2018 MKC Purchase I recently purchased my new 2018 Lincoln MKC from the Jack Demmer Lincoln Dealership. It was a quick and very positive experience. I'm grateful to Rac More

by Priyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
Apr 23, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the positive review, Priyam. We are so glad that you had such a positive experience with Racha & that she got you into the right Lincoln vehicle for you. The MKC is a wonderful vehicle & we know you will continue to enjoy it. Racha & the rest of our team here are always available for any questions you may have as you get more comfortable with your new Lincoln MKC. Thank you again for the kind words & enjoy!

April 17, 2018

Excellent experience at Jack Demmer Lincoln with Racha. I am very happy with my experience at Jack Demmer Lincoln with Racha Hodroj. Very professional, time conscious, and experienced. I received kind and More

by Cam11jr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj, Samer Awazem
Apr 23, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the 5-star review! We are so glad that Racha & Samer provided you with such a positive sales experience. We hope you continue to enjoy your new vehicle.

April 17, 2018

Satisfied Customer After dealing with Dodge/Chrysler for many years, I wanted to try something different. I didn't think I was being treated fair or as a valued custome More

by OneHappyLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
Apr 23, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the kind feedback! We are so glad you had such a positive experience working with Racha & are glad the pace, payment, and professionalism throughout your time with her were all so noteworthy. Buying a vehicle is a significant purchase & commitment and we're happy Racha made you feel so comfortable during the process. We hope you continue to enjoy your new vehicle & look forward to seeing you back in the future. Thanks again!

April 07, 2018

Great Experience with the Whole Team! I recently purchased a 2015 Lincoln MKZ and Ron, Pat, and Paul were all very helpful. Once I agreed to purchase the car, each of them helped split up More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Koss, Ron Zelyez
Apr 09, 2018 -

Jack Demmer Lincoln responded

Thank you so much for the positive review! We are so glad you had such a positive & timely experience with our Pre-Owned team. We hope you continue to enjoy your new Lincoln!

January 22, 2018

Service promises The service department experience was one of the worst ever. The work took much longer than anticipated. The priorities were not handled. There was More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jen Coselman
Mar 01, 2018 -

Jack Demmer Lincoln responded

We're sorry to hear about your experience with us and understand your frustration. Would you please reach out to me privately to tell me about your experience with our team? Customer service is extremely important to us and we apologize that you didn't receive the kind of treatment you deserved. We see a poor customer experience is an opportunity for us to improve our best practices and word harder to retain your business. I would sincerely like to know more details about your interaction & look forward to hearing from you. Thank you, Jacqueline Demmer- Marketing Manager (jddemmer@demmer.com, 3133597052)

Apr 03, 2018 -

Jack Demmer Lincoln responded

We're sorry you had a poor experience with us and understand your frustration. We strive to be extremely transparent with our time of repair and rental cars and apologize that that wasn't the case for you in this scenario. Please reach out to me so I can learn more about our experience with us and work to find a solution together. Thank you, Jacqueline Demmer- Marketing Manager jdddemmer@demmer.com 3133597052

January 18, 2018

Just purchases a 2016 MKC Great sales service by Pat Koss. Pat went point of his way to make sure everything was ready for viewing, test drive, and for ultimate pick up. When More

by Doug215487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Koss
Mar 05, 2018 -

Jack Demmer Lincoln responded

Thank you for the positive review! We are glad you had a 5-star experience with Pat & hope you are continuing to enjoy your new vehicle.

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