Jack Hanania Chevrolet
St. Augustine, FL
Filter Reviews by Keyword
By Type
Showing 77 reviews
Outstanding service and outstanding representative in Jeremy. I always walk away with exactly what I asked for! Jack Jr. is always there to help and deliver beyond what you will find anywhere in the JAX Jeremy. I always walk away with exactly what I asked for! Jack Jr. is always there to help and deliver beyond what you will find anywhere in the JAX Metro! More
Great dealership and even better salesman! ! Minh got me in and out quick with a deal under MSRP on a 2024 Silverado!! Highly recommended. ! Minh got me in and out quick with a deal under MSRP on a 2024 Silverado!! Highly recommended. More
We truly appreciated Elijah Whorl’s sales approach. He listened to what we were looking for and did not push for a sale. We had already been to four other dealerships and walked out because of the push He listened to what we were looking for and did not push for a sale. We had already been to four other dealerships and walked out because of the pushy salespeople. Thank you Eli, for understanding our needs and giving us respect. It was certainly refreshing and it’s what sealed the deal! More
I was treated quickly and respectfully by MATT in service today after a scary situation and towing my Colorado into the dealership. He was understanding and informative. He delivered my truck back to me in today after a scary situation and towing my Colorado into the dealership. He was understanding and informative. He delivered my truck back to me in a short time. Great service, Matt! Thank you! More
Bait and Switch, I was pre-approved and when I showed up they only offered 1 vehicle. On the test drive the vehicle overheated. I checked back the next day and was told that a part was being replaced. I the they only offered 1 vehicle. On the test drive the vehicle overheated. I checked back the next day and was told that a part was being replaced. I then asked if they could swap to one of the other vehicles I was interested in and was told that the bank withdrew financing. Basically if I didn't want the car they wanted to sell me I get nothing. That same day I contacted another dealership so I didn't waste money canceling the insurance policy and ended up with a much better vehicle and deal. Disgusting way to do business, not recommended!!! More
Rip off. My son purchased a car from them not even a week ago. My son has drove it 3 times. Went to visit his brother in Miami… Guess what? My son is broke do My son purchased a car from them not even a week ago. My son has drove it 3 times. Went to visit his brother in Miami… Guess what? My son is broke down on side of road and 9pm . Let’s see if this dealership does right. Which I doubt it. More
Hello, doubt this will wind up anywhere but that's ok, I am filing an Attorney Generals report and building an independent website (retired tech guy) to establish a Consumer Warning about all of the Hanania am filing an Attorney Generals report and building an independent website (retired tech guy) to establish a Consumer Warning about all of the Hanania Dealerships. After charging almost 3k to rework the front of my 2002 Camaro the poor beast was never the same. The alignment never held (other dealership confirmed), along with multiple metal grinding noises from the poor workmanship. Their service department actually complained about my demands for fully completed work to that dealership as if it should be unexpected! Far worse, the little Hanania (son) is more than a spoiled brat and the others who posted about the lack of integrity were right but didn't express it legally. What Jack very jr. did was "negotiating in bad faith" according to FL law. I have an offer in writing for 7k for the car with no conditions or time limitations which I accepted immediately (literally within minutes as emails can prove). That constitutes offer made & accepted, unfortunately it took me a few weeks (& 6 calls) to get Ally to release the loan paperwork, I kept him and his Sales Manager updated on the challenge & they never said a word about any issues. When I finally went in they offered me 4.5k with a bunch of excuses. When I called him out and said I had the whole thing in writing demanding he honor it under Fl he told me "to leave his parking lot". Worse then he ran off like a scared 9 year old and actually hid behind his Sales Manger who is twice his size, most of us who lift are. Pathetic, really pathetic!! So, you cannot trust this team from the top down - EVEN IF YOU GET ANYTHING IN WRITING. I reached to the senior Jack and got no response. STAY AWAY! More
I bought a truck from them next day check engine light came on and the truck smelled like something was burning so I turned the truck in to get my money back they gave me the run around gor days I'm consi came on and the truck smelled like something was burning so I turned the truck in to get my money back they gave me the run around gor days I'm considering getting a lawyer More