Jack Hanania Chevrolet

Wouldn't Honor a deal they accepted. NO INTEGRITY! No integrity dealer! Makes false promises! I am in the market for a truck and went to drive the new Silverado back in February. Love the product. No integrity dealer! Makes false promises! I am in the market for a truck and went to drive the new Silverado back in February. Love the product. Great truck. I work for a company that partners with GM to provide a Supplier Discount. I gave my sales rep my authorization number ON FEBRUARY 20th via text message and email. On Friday, April 26th - the salesman asked if I was still in the market - I said I was and asked him to run exact numbers to include my discounts (supplier pricing, military discount *i'm in the national guard* and AAA discount) so I can make a final decision this weekend. And they did. Sent me a picture of the exact pricing sheet ON APRIL 26th. This weekend, I finalized my decision and decided to buy the exact model I had test driven back in February. Called my sales rep this morning to confirm the pricing and ask for some added accessories. He asked me to send the request via text so he could show his manager. His response reads "My manager said Come on in and we will make it happen. We have a price match or beat guarantee." Told him I would be there this afternoon to make the deal. Scheduled appt for 6:30pm. Showed up on time for my appointment. We updated my information in the system, walked around the truck again (that hadn't been detailed yet - it was quite dirty) and went to the office to finalize numbers. THEY RAN MY CREDIT. I qualified for the financing promotion (I knew I would). Salesman went to the finance office and said he would be right back. When he came back - he informed me that I didn't qualify for the quoted bonus bc I had a supplier code and not an employee code and the price was $2900 higher! They were real sorry for the miscommunication. I advised that I wasn't leaving without the deal I was promised earlier in the day. The GM came in and tried to pass it off as miscommunication and said "texting is garbage and a bad way to do business". He offered to honor the price, but not the add ons that were agreed to less than 12 hours earlier. Classic bait and switch. They provided information in bad faith and wouldn't honor the offer they accepted previously. The manager I dealt with, who was arrogant and unwilling to do honest business. I showed up to the dealer thinking this would be a quick in and out. Run Credit, sign the papers and be on my way. 4 hours away from my family and no truck later and the Hanania Auto Group is 100% to blame. I hope this review helps others find a more reputable dealer and they lose more than just the $2900 they should have lost by honoring my deal!!! More

Didn’t really get what was promised The warrant wasn’t what it was supposed to be. Just not what I thought Was disappointed in length of real of it. Thought it was supposed to last for The warrant wasn’t what it was supposed to be. Just not what I thought Was disappointed in length of real of it. Thought it was supposed to last for at least 5 years More

AC Service On a recent vacation from NC to FL, our AC quit cooling. We stopped by Jack Wilson Chevrolet at 4pm on Friday afternoon. Personnel there were very pro On a recent vacation from NC to FL, our AC quit cooling. We stopped by Jack Wilson Chevrolet at 4pm on Friday afternoon. Personnel there were very professional and courteous even at this late hour before the weekend. I would not have been surprised if told car couldn't be looked at that late in the day. However the service technician took the car back in the shop, discovered a freon leak, evacuated the system and re-charged the freon and had us back on on our way in an hour. Were only in St. Augustine for the night so I couldn't leave the vehicle for the repair but would have if staying in town longer. I would definitely recommend this dealership... I will even consider driving back here to purchase my next vehicle. (600 miles) More

excellent the sales man Sean Kniskern was fantastic, incredible, a man of his word.he took our information. worked with finance manager.and got rebates.and foun the sales man Sean Kniskern was fantastic, incredible, a man of his word.he took our information. worked with finance manager.and got rebates.and found the best deal.The financial manager, Kevin was remarkable also.and the product manager Eric Poter.was wonderful as well.there a very honest.hard working.Team.I never felt more comfortable. and treated with such respect..They are fabulous .I can't stop bragging about them.This is the best Dealership every..If every you want a great experience. this is the place to be Jack Wilson..St.Augustine Fl.32086 More

Best car buying experience ever! Highly recommend Sean! I have bought enough cars to know a good experience when I have one. Dealership was 40+ miles from my house and totally worth it. Sean was the best sa I have bought enough cars to know a good experience when I have one. Dealership was 40+ miles from my house and totally worth it. Sean was the best salesman we have ever met when purchasing a vehicle. Exceeded all expectation. You could tell he loved his job and more importantly took pride in the dealership he works for. We would 100% highly recommend, Sean, Eric in finance and just the dealership as a whole. Thank you for staying after house on a Friday night and for everything else you guys did to make it a stress free car buying experience! More

Both my Chevrolet’s are serviced by Jack Wilson Ryan and Stacy are always professional and approachable. No matter how busy they are they stop and listen to your vehicles problems. Service is excell Ryan and Stacy are always professional and approachable. No matter how busy they are they stop and listen to your vehicles problems. Service is excellent and pricing are reasonable. More

Professional Employees Scott and Stacy are professional employees who make such a pleasure to take your vehicle into Jack Wilson. Both of these employees are so dedicated t Scott and Stacy are professional employees who make such a pleasure to take your vehicle into Jack Wilson. Both of these employees are so dedicated to making it a professional experience. More

Excellent, on time, priced right. Jack Wilson Chevy is the only company who services my 2013 Malibu and 2003 S-10. I can always count on their service team to do the jobs I request, h Jack Wilson Chevy is the only company who services my 2013 Malibu and 2003 S-10. I can always count on their service team to do the jobs I request, have the vehicle ready on time or before, and fairly priced. My thanks to Stacey the consultant and Dan the technician. More

Had a great experience ELI WAS VERY HELPFUL AN HAD THE ANWERS TO EVERY ? I WILL BE RETURNING TO BY MORE CAR FROM JACK WILSON WHERE THEY MAKE YOU SEEM LIKE FAMILY ELI WAS VERY HELPFUL AN HAD THE ANWERS TO EVERY ? I WILL BE RETURNING TO BY MORE CAR FROM JACK WILSON WHERE THEY MAKE YOU SEEM LIKE FAMILY More