Jack Ingram Volkswagen

Chris was great. Worked me into their schedule so I could keep my business travel commitments. Their waiting room was very nice as well. Wifi is available with a nice work area so I was able connect could keep my business travel commitments. Their waiting room was very nice as well. Wifi is available with a nice work area so I was able connect up and get right to work while waiting without missing a beat. I thank you and my boss thanks you! More

The truth is that I was almost sure I wanted the car and I knew what this model would sell for, so there were no surprises, but the interaction was pleasant. Rick the salesman seems quite knowledgeable and I knew what this model would sell for, so there were no surprises, but the interaction was pleasant. Rick the salesman seems quite knowledgeable and answered all my questions. Stan the finance dude was affable and fairly quick to get the paperwork done. The architecture of the building is interesting and the interior absolutely spotless. Calling the customer a "guest" seems silly to me--I am there to buy or not to buy--but that is probably some marketing guru's idea. If the car works out well, this was a good beginning. More

I purchased my 2011 Volkswagen Golf TDI from Mr. Jeremy Adams of JIVW back in January. I needed a car that got extremely good fuel economy and had good highway driving characteristics for my daily commute Adams of JIVW back in January. I needed a car that got extremely good fuel economy and had good highway driving characteristics for my daily commute to work from Opelika to Montgomery, a 160 mile round trip. Jeremy assured me that the Golf TDI was an excellent choice for my particular need and proved it with a test drive on the interstate highway. This car comes from the land of the autobahn & I wasn't prepared for how good it actually was! Jeremy also took care of my financing needs in house and got me what I expected for my trade in. I left with my new VW and the feeling that I'd just had the best car buying experience of my life! I've since been back to JIVW for my 10K mile service and got the same great treatment and service from the service adviser and service dept.. I will most assuredly recommend JIVW to my family & friends for their automotive needs. Not many automobile dealerships achieve the level of professionalism this one provides. More

When I purchased my car from Jack Ingram Volkswagen, the people there were extremely helpful and friendly. My other car had a problem, and would not drive. Rick, a salesman, came and picked me up, so that people there were extremely helpful and friendly. My other car had a problem, and would not drive. Rick, a salesman, came and picked me up, so that I could go to JIVW. This was late on a Saturday, and Rick and the manager stayed after hours and accommodated my every need. The following Wednesday, when I completed the transaction, the other departments, were helpful and friendly. Overall, a great experience. More

Mr. Hughes went out of his way to ensure that I received the product I was expecting at a reasonable price and in a reasonable amount of time. He was very knowledgable about the vehicle. He also kept and the product I was expecting at a reasonable price and in a reasonable amount of time. He was very knowledgable about the vehicle. He also kept and open line of communication with me via phone and email throughout the entire buying process and has offered to provide subsequent communication indefinitely. I enjoyed the buying experience and I will recommend the dealership to friends and family in the future. More

Jim Hughes and Rick Murray were exceptional salesman not only the day of the sale but following up to assure I am pleased with the car. From phone calls to emails, their professionalism is unmatched! Look f only the day of the sale but following up to assure I am pleased with the car. From phone calls to emails, their professionalism is unmatched! Look forward to dealing with Jack Ingram again in the future! More

My family lives in Tuscaloosa and we purchased a 2011 VW Jetta from Jack Ingram with the assistance of Jim Hughes back in January. We loved the car and the people at Jack Ingram were extremely kind and prof Jetta from Jack Ingram with the assistance of Jim Hughes back in January. We loved the car and the people at Jack Ingram were extremely kind and professional. After shopping around the entire state, we got the exact deal we were looking for at Jack Ingram. They even delivered the vehicle free of charge. Unfortunately, we lived in the Cedar Crest neighborhood in Tuscaloosa, and on April 27th, our home and vehicles were destroyed in the tornado. Fortunately, however, my family was able to walk away after the storm. After contacting Stan Riley at the dealership, Jim Hughes and the staff in Montgomery helped us in getting the exact same model vehicle with the exact same deal as before. I cannot say enough for the character of people there and the quality of business I've received. I'll recommend this dealership to everyone. More

The service manager, Chriss Brock, was extremely helpful. It was a saturday morning and I needed my back tail light replaced. Chris helped me immediately. He also replaced the other bulb that was about to bl It was a saturday morning and I needed my back tail light replaced. Chris helped me immediately. He also replaced the other bulb that was about to blow out as well. I appreciated his help so much. I was driving my car to Miami on monday and he saved me a lot of trouble. Thanks, Summer Ferrell More

Have bought many vehicles in the past 40 years. Was Have bought many vehicles in the past 40 years. Was trying to purchase a vehicle during the last hugh tornado outbreak. The best experience I have Have bought many vehicles in the past 40 years. Was trying to purchase a vehicle during the last hugh tornado outbreak. The best experience I have had with a dealership which I have not visited before. Very friendly and professional. Worked hard to provide me with the vehicle I wanted. Would recommend this dealer to anyone looking to purchase a vehicle.. More

We did everything over phone and on line. We have been talking to Jim since March 23, 2011. We met for the first time on May 7, 2011 when we went to pick up our 2011 VW Jetta TDI with Nav and apperance p talking to Jim since March 23, 2011. We met for the first time on May 7, 2011 when we went to pick up our 2011 VW Jetta TDI with Nav and apperance package and we are LOVING IT. I would recommend this dealer to anyone who is looking for VW. Everyone in the place was very nice. It has been a pleasure to deal with them over the phone and an even bigger pleasure to deal with them in person. Thank you for searching for the exact car I wanted and for not trying to make me settle for what you had on the lot. THANK YOU. Michelle Presley More