Jack Ingram Volkswagen

Service staff courteous and knowledgeable. Always get my vehicle servic properly. Meghan keeps me posted on the progress. Been going there for over 27 years. vehicle servic properly. Meghan keeps me posted on the progress. Been going there for over 27 years. More

Meghan was an excellent service writer. Very pleasant & professional. My car was returned clean and vacuumed. The estimate was right on and car is running great. Too bad my contract with Car Shield wasn’t professional. My car was returned clean and vacuumed. The estimate was right on and car is running great. Too bad my contract with Car Shield wasn’t what it promised. Thank you Jack Ingram VW service. More

My first appointment for recall fix was cancelled. Told to come today at 9 am. Waited over an hour and then was told the part was on backorder. Drove from Prattville for no reason!! Did not receive a phon to come today at 9 am. Waited over an hour and then was told the part was on backorder. Drove from Prattville for no reason!! Did not receive a phone call not to come. Wasted trip!! More

Hands down BEST car purchasing experience ever! Mario was very professional, friendly and hard working in getting the best fit for my family. Thanks Mario!! very professional, friendly and hard working in getting the best fit for my family. Thanks Mario!! More

Took 23 days to replace water pump and seals on engine. The people were nice, but I could not believe it took 3 weeks to complete a one day job. The people were nice, but I could not believe it took 3 weeks to complete a one day job. More

This was the best buying experience we have ever had. We were not pressured and learned a lot about vehicles in general. They worked hard to get us the exact vehicle we wanted. we are very pleased I would h were not pressured and learned a lot about vehicles in general. They worked hard to get us the exact vehicle we wanted. we are very pleased I would highly recommend Corey! More

Great vehicle! Great employees.very helpful and very friendly. I would recommend the vehicle and the people to all my friends. Keep up the great work friendly. I would recommend the vehicle and the people to all my friends. Keep up the great work More

Dropped 09 Eos off for service in June 2020. Had an issue with leaking frame on the passenger side (2nd time, same side). As of 1/12/2021 still don't have the car back. Last inquiry about the status issue with leaking frame on the passenger side (2nd time, same side). As of 1/12/2021 still don't have the car back. Last inquiry about the status we were told the leak is fixed, windshield wiper arm needs replacing. Jack Ingram VW has had the car for 7 months without a good explanation why. More

Good communication particularly from Megan in the service department. They found the actual problem with my vehicle and fixed it quickly and had me back in the road. department. They found the actual problem with my vehicle and fixed it quickly and had me back in the road. More

My service was completed quickly and at a fair price as well as a car wash. I normaly service mine at their MB service department (which is also 5 Stars.) but a friend was taking in their VW and I thought well as a car wash. I normaly service mine at their MB service department (which is also 5 Stars.) but a friend was taking in their VW and I thought heck it's due and I'm here, so why not? I'm glad I did! More