Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
122 Reviews of Jack Kain Ford Inc. - Service Center
Sort by
July 10, 2025
Katilyn was so helpful. I appreciated her help very much. Everything was handled in a professional way I appreciated her help very much. Everything was handled in a professional way More
by DWBMJB
Verified CustomerEmployees Worked With
Other Employees :
Can’t remember names but everyone was courteous and helpful. No complaints on my part.
July 10, 2025
I appreciate their integrity. It is easy to make an appointment They do good work and are timely. It is easy to make an appointment They do good work and are timely. More
by bsisaacs
Employees Worked With
July 07, 2025
I had to take my vehicle in for a recall. It was easy to schedule service online. Their service department got my vehicle in and out quickly. It was easy to schedule service online. Their service department got my vehicle in and out quickly. More
by A.K.
Employees Worked With
July 06, 2025
Always polite and professional. Quick turnaround. Definitely have our best interests in their thoughts and actions. Quick turnaround. Definitely have our best interests in their thoughts and actions. More
by paperwomen1976
July 05, 2025
Dedication to quality service is ingrained in the Jack Kain Team at a level that is rarely seen in today's environment and it is appreciated. Kain Team at a level that is rarely seen in today's environment and it is appreciated. More
by STEVE_CORINTH
July 05, 2025
Great Service. Pick-up and delivery great for senior citizens. Very friendly staff! Will certainly do this again! Pick-up and delivery great for senior citizens. Very friendly staff! Will certainly do this again! More
by wjbrown1
July 05, 2025
I love the text messaging notifications, except this time, the first text to announce that the driver was on the way was received AFTER my vehicle had been picked up. It's not a big deal. I wish the reb time, the first text to announce that the driver was on the way was received AFTER my vehicle had been picked up. It's not a big deal. I wish the rebate process for my new tires was explained to me. Everyone was pleasant. More
by susan.bearer
July 04, 2025
It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I had a video of it happening, but when I returned the next day with the video, they started to tell me that they'd have to see it for themselves. They finally agreed to order the offending part. It's not just this dealership, but that doesn't make it less disappointing. More
by JWP
Employees Worked With
July 03, 2025
Easy appointment and great service. Good prices. Convenient to Georgetown. Friendly staff. Nice waiting area and drinks. Good prices. Convenient to Georgetown. Friendly staff. Nice waiting area and drinks. More
by usmcstamp
Employees Worked With
