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Jack Kain Ford Inc. - Service Center

Versailles, KY

4.7
207 Reviews
Call Service Center (859) 873-6666

207 Reviews of Jack Kain Ford Inc. - Service Center

Sort by
July 06, 2025

Always polite and professional. Quick turnaround. Definitely have our best interests in their thoughts and actions. More

by paperwomen1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your positive feedback! Here we strive to give every customer the same treatment as family. We are determined to keep our services fast, professional, and high quality. Thank you for your business, we appreciate you!

July 05, 2025

Dedication to quality service is ingrained in the Jack Kain Team at a level that is rarely seen in today's environment and it is appreciated. More

by STEVE_CORINTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Kain
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Jul 09, 2025 -

Jack Kain Ford Inc. responded

We appreciate you leaving a good review! We strive to treat every customer as family and to always give them the best service and deals as possible. Thank you for your business!

July 05, 2025

Great Service. A real person answered the phone. Suzanne in Quick Lane was verry helpful. More

by davidwcorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne in Quick Lane was verry helpful.
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Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your positive review! We strive to make the process as easy as possible and to treat every customer like family. Suzanne is very important to our dealership so we are excited to hear about your positive experience. We appreciate you and your business!

July 05, 2025

I love the text messaging notifications, except this time, the first text to announce that the driver was on the way was received AFTER my vehicle had been picked up. It's not a big deal. I wish the reb More

by susan.bearer
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Hudson
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Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your review. We understand the frustration with the text messages, and we are continuing to try and improve the accuracy/consistency of time with them. Our team works hard to try to keep our customers informed and updated on processes. Your information helps us to learn and continue moving forward. Thank you for your business, we appreciate you!

July 05, 2025

Great Service. Pick-up and delivery great for senior citizens. Very friendly staff! Will certainly do this again! More

by wjbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for leaving a positive review! We are motivated to give the best service and to make car services as easy as possible. We appreciate you and your business!

July 04, 2025

It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha More

by JWP
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa O'Neal
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

Easy appointment and great service. Good prices. Convenient to Georgetown. Friendly staff. Nice waiting area and drinks. More

by usmcstamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your review! We strive to treat every customer like family and to make the process fast and professional. We appreciate you and thank you for your business!

July 02, 2025

Service has changed in 4yr lot turnovers. Keep updates yourself ask printout of repairs done. More

by blackpearl.shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 new ladies in quicklane
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July 01, 2025

Employees need training on what is on vehicles. Not trained for extras on vehicles you sale More

by gtandpt1946@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn Hudson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 01, 2025

Always top notch service and parts they have taken care of me since I got my truck More

by Bigchief1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! We strive to make our customers feel like family. Our team is motivated to be open and honest and to give our best work. Thank you for your review. We appreciate you!

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