Jack Madden Ford

NICE JOB, COMFORTABLE ATMOSPHERE, KNOWLEDGEABLE PERSONNEL THE SERVICE WAS EXCELLANT & INFORMATIVE. AL TOOK TIME TO ANSWER ANY AND ALL QUESTIONS IN TERMS THAT WERE VERY UNDERSTANDABLE..HE WAS INTENTIVE TO WH THE SERVICE WAS EXCELLANT & INFORMATIVE. AL TOOK TIME TO ANSWER ANY AND ALL QUESTIONS IN TERMS THAT WERE VERY UNDERSTANDABLE..HE WAS INTENTIVE TO WHAT OUR VEHICLE NEEDS WERE. HE NEVER TRIED TO PUSH VEHICLES THAT WOULD NOT FIT OUR NEEDS. AL DID A GREAT JOB. I WOULD RECOMMEND THE DEALERSHIP TO ANYONE. More

Helpful Good Expierance. I went in looking for a new car and I was helped right away and found the right car for me at a good price!! Al was great! Good Expierance. I went in looking for a new car and I was helped right away and found the right car for me at a good price!! Al was great! More

Very helpful I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a dis I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a discount. I was unable to locate my copy of this agreement so I immediately called Al Abramson. He was busy with a customer but got back to me in a timely fashion and said he would take care of it right away. More

Al abramson always willing to help Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on a Sunday afternoon he came right out to help got everything squared away ininutes. Al''s the BEST!!! More

Unexpected new car purchase My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to look the Ford Edge. We had seen Edges at other dealers but were not satisfied with the combinations of colors and options. Al helped us find an Edge which fit our budget with the options that were important to us. He also was able to explain some features unknown to us that he thought we would like. We worked out a price and bought the Edge. From the just looking mode to the purchase, Al helped us through all the steps in a very professional manner. More

Excellent service, very friendly, would and have recommended highly Very helpful not looking to rob you blind like most dealerships Would buy from them aga service, very friendly, would and have recommended highly Very helpful not looking to rob you blind like most dealerships Would buy from them again. And plan too once my wife needs a new vehicle More

Wonderful customer service; no nonsense, no harassment The dealer with whom I worked (Al Abramson) was no-nonsense, straight-talking, very informative, and very attentive to what I was looking for. He prom The dealer with whom I worked (Al Abramson) was no-nonsense, straight-talking, very informative, and very attentive to what I was looking for. He promised not to harass me after we met, and it's been completely true. He has been very responsive when I have had follow-up questions and gave me very knowledgeable and honest answers about the different cars we were considering. Would go back to see him at Jack Madden Ford the next time I considered a Ford! More

great sales team as a repeat customer,I found I did not have to hunt for a sales person to answer any question that I had about any of the trucks that I was interested as a repeat customer,I found I did not have to hunt for a sales person to answer any question that I had about any of the trucks that I was interested in More

"Great buying experience" we were looking for an escape they had great selection . we found what we wanted and made the deal .no pressure very helpful sales person we dealt wit we were looking for an escape they had great selection . we found what we wanted and made the deal .no pressure very helpful sales person we dealt with Al More