
Jack Madden Ford
Norwood, MA
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So happy and great service I recently was shopping for a new suv and really liked the new Ford Explorer went to Jack Madden and had an awesome experience with great service. Fro I recently was shopping for a new suv and really liked the new Ford Explorer went to Jack Madden and had an awesome experience with great service. From the salesman to the finance department I would highly recommend going to this dealership and asking for Leno. What a nice, fun no pressure salesman that was more comfortable then sales like. Love my new suv and loved my experience would def go back in he future. More
Extremely satisfied I just did a 3 year lease on my first car, a 2016 Ford Focus. I was extremely impressed with the knowledge, patience, and kindness of salesman Al A. I just did a 3 year lease on my first car, a 2016 Ford Focus. I was extremely impressed with the knowledge, patience, and kindness of salesman Al A. I am a college student who has never been through the process of buying/leasing a car before. By receiving the help, friendliness, and awesome attitude from Al A through out the process of leasing my first car, it made the experience so much more enjoyable for me. He provided me answers to all of my questions, and with out a doubt gave me the best price possible and do-able for me as a full time student. I highly recommend Al A to anyone looking to buy or lease a car! More
Very Staisfied 3 year lease in 2014 salesman Al A extremely professional, accomodating, informative and friendly, the best Service Dept. great will go back to Jac 3 year lease in 2014 salesman Al A extremely professional, accomodating, informative and friendly, the best Service Dept. great will go back to Jack Madden More
Continued Excellence I bought my 2015 F150 pick up truck in September 2015. My salesperson Mary Lopez was awesome all the way through the process of test driving and purch I bought my 2015 F150 pick up truck in September 2015. My salesperson Mary Lopez was awesome all the way through the process of test driving and purchasing my vehicle. Even after buying she has kept in touch to see if there was anything else she I needed. Over the winter I got a few dings in the paint. I contacted Mary and she got right back to me within minutes. Within 1 hour she had some touch up paint. I stopped to pick up the paint and we had a nice chat. I feel like family when I walk in your doors. She is an asset to Jack Madden and I will always go there first. Thanks again More
Absolutely clutch! I needed to replace my old Ford Focus, and wanted to buy a similar car. I was in a real time crunch, trying to get a car before I had to move halfway I needed to replace my old Ford Focus, and wanted to buy a similar car. I was in a real time crunch, trying to get a car before I had to move halfway across the country to start a new job. Lino went above and beyond the call of duty, picking me up at the train station (I took the rail from South Station) and driving me to my credit union through rush hour traffic to pick up the check. When the car I bought turned out to have a problem with the axle, they made sure I could get in for service before leaving town, not just once, but twice, on very short notice, when no other Ford dealership in the region could provide service. Ultimately, Kevin found a bigger problem with the axle assembly and determined it couldn't be fixed before my moving date, so Jason and Lino helped me to exchange the car for another similar car at record speed - on a Saturday - even making sure that my financing was virtually identical to the financing I got through my own bank previously. These guys were friendly and attentive the whole time I was there. More
From one professional to another- two thumbs up! I purchased a car from Jack Madden back in 2013. I had such a great experience I returned to upgraded to my new car. I worked with Mary Lopez who was I purchased a car from Jack Madden back in 2013. I had such a great experience I returned to upgraded to my new car. I worked with Mary Lopez who was fun, knowledgeable, and helpful throughout the entire process. Even after I drove away with my new car she stays in touch via Facebook, email and phone- even called on my birthday to wish me well! It is so rare to find that personal touch with service. I am an agent for Liberty Mutual Insurance and work with dealerships everyday...I will be referring all my clients to Mary at Jack Madden to be sure they get the exceptional service I received. More
Truck sale Bought my truck from here and Al(my salesman) was great he went above and beyond to make the sale and followed up to make sure I was happy. Bought my truck from here and Al(my salesman) was great he went above and beyond to make the sale and followed up to make sure I was happy. More
Buying a 2016 Ford F-150 Made Easy I went to Jack Madden Ford to buy my Ford F-150 and worked with Lino Azul. The dealership made it very comfortable to work with and Lino Azul went out I went to Jack Madden Ford to buy my Ford F-150 and worked with Lino Azul. The dealership made it very comfortable to work with and Lino Azul went out of his way to help with everything I was looking for in a new truck. Thank you for that!! More
The Crew at Jack Madden Have Been Super. Now driving my 3rd vehicle from Jack Madden. They have been nothing but helpful in all three transactions. The entire process was easy and my salesper Now driving my 3rd vehicle from Jack Madden. They have been nothing but helpful in all three transactions. The entire process was easy and my salesperson Lino was very attentive. This is my second lease and I'm looking forward to many more. Thanks. More
Great experience ~ 2nd Time! I went to Jack Madden Ford for my 2nd vehicle. When I found out the salesperson I had dealt with previously was no longer with Jack Madden, I didn't I went to Jack Madden Ford for my 2nd vehicle. When I found out the salesperson I had dealt with previously was no longer with Jack Madden, I didn't plan to stay. Then I met Al. Al went above & beyond to answer all my questions and drive as many cars as needed to make the best selection for me. Once I made the decision, he made the paperwork to pick-up process a good experience. Thanks Al! More