Jack Madden Ford

Thank-you, Dee! My sales person was Dee Tse, and I've purchased 2 cars from her within the last 2 months. In May I bought my Ford Explorer, Limited Edition, (love it! My sales person was Dee Tse, and I've purchased 2 cars from her within the last 2 months. In May I bought my Ford Explorer, Limited Edition, (love it!), and 2 weeks ago I bought a Ford Edge from her for my mother's birthday. I'm a picky shopper, but she was extremely patient with me. I had her showing me the same vehicles over and over again, asking tons of questions, throwing different options in, and it was never a problem. I even had Dee spending hours with me looking for a car for my mother on her day off! I'm grateful, because the look on my mother's face when we drove the car down the driveway was PRICELESS! For my own vehicle purchase in May, it was also a great experience, because after consulting with her Manager Eva, the numbers Eva quoted me for my payments were what was on the final contract. It was a great experience, no tricks no pressure. Thanks to Jack Madden Ford, but especially to Dee. I wish I'd come to her when I was buying a car for my son 2 yrs ago, but I'll be rectifying that mistake very soon! ;) More

See Al Abramson! Salesman Al Abramson, helped to make our son's first major car purchase a breeze! He was knowledgable about the different cars that he was interested Salesman Al Abramson, helped to make our son's first major car purchase a breeze! He was knowledgable about the different cars that he was interested in. He made suggestions within his price range, and made the experience fun. Our family has always purchased our vehicles from Jack Madden Ford. Make your next car purchase easy by contacting Al. You won't be disappointed! More

Al Abramson - easy to work with Met Al this AM when we went to check out a used car. He was very knowledgeable about all the features and made the buying experience "not a nightmare Met Al this AM when we went to check out a used car. He was very knowledgeable about all the features and made the buying experience "not a nightmare". If we want a Ford in the future, we'll drive up from RI and work with Al again More

Disappointed The dealership was great but once I purchased my vehicle and began the service there was nothing but chaos. I was turned away for appointments, waited The dealership was great but once I purchased my vehicle and began the service there was nothing but chaos. I was turned away for appointments, waited sometimes up to 4 hrs for simple oil change with an appointment made, left car for the day for a scheduled service and had to called to check in since I never heard from anyone and it was never serviced.....I can only go on about how dissatisfied this service department operates. This service department is truly a disservice to Ford. Don't waste your time and go elsewhere because all you will be here is frustrated. More

Al Abramson/Jack Madden Ford: Norwood We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees were rude, arrogant, not helpful, etc, Al was very refreshing. He was excited to meet us, to know us, and to want to help us. He was very knowledgeable about his products, and the good, the bad, and the ugly about his as well as other makes. Al was extremely patient during our time together. We felt no pressure at any time. He was not a "hard line" or pushy type of salesman. We ended up purchasing a 2014 Ford Fusion with the help of Al and his outstanding sales manager Ava, as well as a very knowledgeable and helpful Lealand in the finance department. They all worked extremely hard to get us the best deal we could have imagined, especially for people with a less-than-perfect credit rating. On a personal note, regarding Al, he is very personable. We had a lot in common, there was much to talk about and connect with, and I am and will be recommending Al to all of my friends and associates who are in the market for new or used vehicles. We are thrilled with our new car and will go back to Jack Madden Ford and see Al for our family's next purchase. More

Ford F150 Had a great experience at Jack Madden Ford. It was definitely a no pressure environment. We have had some bad experiences at some dealerships in the a Had a great experience at Jack Madden Ford. It was definitely a no pressure environment. We have had some bad experiences at some dealerships in the area which makes us cringe when its time to look for a new car. Al was very knowledgeable and easy to work with. Eva was great too! Then off to finance, Lealand was a great way to complete the transaction. Thank you to the staff at Jack Madden. More

Ford Escape My wife and I visited this dealership to purchase a Ford Escape. The service was helpful and informative, making the experience a positive one. We wer My wife and I visited this dealership to purchase a Ford Escape. The service was helpful and informative, making the experience a positive one. We were able to purchase a car that fit our budget and would be ready to use ASAP. Overall, we recommend this dealership. More

Al Abramson If anybody could make a car buying experience a pleasure, then it's Al. He makes the process of buying a car as stress free and fun as possible. Al ha If anybody could make a car buying experience a pleasure, then it's Al. He makes the process of buying a car as stress free and fun as possible. Al has a quick wit and cater's to the customers needs. He is very knowledgable of the Ford products and makes sure you feel confident and comfortable with the vehicle and its features. He took a great amount of time with me to explain the features of my new car. I would recommend Al to anyone. More

ford mustang was one of the best salesman I've ever dealt with was not pushy was very friendly and very very nice. he was polite and filled Oliver needs he was fan was one of the best salesman I've ever dealt with was not pushy was very friendly and very very nice. he was polite and filled Oliver needs he was fantastic More

ford f150 pickup excellent customer service all the way down to finance. Great experience so far. I hope that we can establish a long lasting experience and have ref excellent customer service all the way down to finance. Great experience so far. I hope that we can establish a long lasting experience and have referred many people to them More