Jack Madden Ford

Love the Salesmen and his pearsonalty. Took the time to explain every feture and the reason for it. I have lived in Norwood all my life and just feel that I had to buy in my own home town. The manager Mark explain every feture and the reason for it. I have lived in Norwood all my life and just feel that I had to buy in my own home town. The manager Mark was very good to us and took the time to explaiin everything as well. Al Brown was also good to us. Now lets hope the car will be good to us like the sales pepole were. More

Al greeted us when we arrived & was very friendly as well as very informative about the vehicle that we were interested in. We went for a test drive where Al continued to explain every option (there wer well as very informative about the vehicle that we were interested in. We went for a test drive where Al continued to explain every option (there were many) in simple terms to us. Never during the whole process were we pressured by Al. Instead he handled everything very professionally from start to finish. When we picked up the car a couple of days latter, Al was there to greet us again & spent all the time needed to be sure that we were completely comfortable with the car & every aspect of the sale. It's sure nice to get a beautiful car, but even nicer to enjoy the car buying experience. Thanks Al More

Al met us at the door with a friendly greeting and asked what we were interested in. I was impressed with his patient, kind and knowledgeable manner right from the start. We were test driving a Ford Escap what we were interested in. I was impressed with his patient, kind and knowledgeable manner right from the start. We were test driving a Ford Escape within minutes of our conversation. I was quite impressed! I had been dreading car shopping but this certainly put me at my ease. While test driving the car, we stopped in the lot to see if the color I wanted was readily available and it was. Within an hour, we had made a decision and were negotiating price. And within a short time we purchased this vehicle. We returned the next day to pick up our car which was ready and waiting. Al spent time with us making sure we were acquainted with all the features this car had to offer. What was an experience I was not looking forward to ended up actually being enjoyable. I would recommend Al to family and friends in a heartbeat. More

Al met us as we were getting out of our car. At first we were turned off but once we talked with Al we found that there was no pressure at all. We were there just to look and ended up walking out with a br were turned off but once we talked with Al we found that there was no pressure at all. We were there just to look and ended up walking out with a brand new truck. The entire experience was wonderful. We will definately recommend Jack Madden Ford to all our family and friends. We look forward to doing more business with them. More

Great experience looking at used cars for the first time with my newly licensed daughter. Al was very pleasant and got us a good deal. with my newly licensed daughter. Al was very pleasant and got us a good deal. More

All took excellent care of us. He even went to Dunkin Donuts to get us coffee. We will recommend this dealership and Al to our friends. Donuts to get us coffee. We will recommend this dealership and Al to our friends. More

I cannot say enough about my experience at Jack Madden tonight! Al met me when I pulled in and I knew exactly what car I wanted to see and he got the keys right away and took us on test drive! He answered tonight! Al met me when I pulled in and I knew exactly what car I wanted to see and he got the keys right away and took us on test drive! He answered all my questions which were many! I drove back and it was after closing time and we sealed the deal right away!! He was one of the best salesmen I've ever dealt with!! I would recommend him to everyone! More

What a great experience. Having gone to another dealership the previous day and having to negotiate with obstinate, gruff and flat out unprofessional salesmen, my hope was that Jack Madden might of dealership the previous day and having to negotiate with obstinate, gruff and flat out unprofessional salesmen, my hope was that Jack Madden might offer a different experience. Al met me at the door and catered to every request about possible options available in their hybrid fleet. He was extraordinarily knowledgeable about everything: the hybrid technology itself, the different options and in particular, the My Touch option and capability. He patiently described and demonstrated each feature which was completely opposite from my experience the previous day. I never felt any pressure to talk numbers and was cordial, interesting and efficient in getting me what I wanted at a price I was comfortable with. As I said, a great experience. More

Al Abramson was my salesman. He was knowledgeable about the product. Al was easy to work with, and was readily available for my many questions. He was a joy to work with and I would recommend anyone looki the product. Al was easy to work with, and was readily available for my many questions. He was a joy to work with and I would recommend anyone looking for a new Ford to go and see him. More

Just bought a 2014 Escape from Jack Madden Ford. The internet manager responded to all my emails promptly. The sales associate (Theo) was very laid back, helpful, and enthusiastic about the Escape. I di internet manager responded to all my emails promptly. The sales associate (Theo) was very laid back, helpful, and enthusiastic about the Escape. I did research on the Escape before visiting the dealership, but he answered the few questions I did have about the car and gave me a great demonstration of the back-up camera. It was a conversation rather than a "sales pitch" which made for a fantastic car buying experience. I would definitely recommend this dealership to anyone that is in the market for a Ford. More