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Jack Madden Ford

Norwood, MA

3.0
467 Reviews

825 Boston-Providence Turnpike

Norwood, MA

02062

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Showing 467 reviews

June 06, 2012

I contacted JMF through their Internet sales team because I was looking for a quote and availability on a particular vehicle. They quoted me a very good price and offered to order the vehicle, which was a s More

by truckbuyer2012-1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Venerin
May 28, 2012

My wife and I stopped into Jack Madden Ford Sunday afternoon to see the Edge & Flex. Gary Brigham met us, listened to our needs, gave us a tutorial & test drive on both vehicles, thoroughly answered a More

by Tussy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brigham
April 18, 2012

A mistake was made when my vehicle was ordered (which is understandable as everybody makes mistakes). My issue is that the salesman made various false excuses to me and failed in his attempt to correct his More

by Steve B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Brigham
March 29, 2012

Have owned a Ford F-150 for the past twenty years, and will continue to keep buying them from Jack Madden Ford. Rod is completely Low pressure, un-carsalesman like and he really knows the ins and out of t More

by bburns65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lealand Welsh Jr., Rod Semple
March 29, 2012

First purchase from Jack Madden Ford. Very very easy and I could not be happier with my new Edge. Found the car I was looking for online, got a great price, test drove it and was driving away in my new car More

by tehughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Lealand Welsh Jr., Brendan Hughes
July 26, 2011

I've had it with JMF. 3 of 5 Fords bought a JMF. First one they dropped the rear end after "fixing" it. Thrid one, a brand new 2010 Explorer, they installed a remote starter at purchase. 3 visits and 3 re More

by tclark65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Graham Madden
June 20, 2011

Why would I NOT recommend, Jack Madden Ford? Well maybe it's because of the complete lack of communication or help when I walked off that lot. I knew exactly what I wanted, I walked in buying, no work nece More

by lisha886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod S
June 20, 2011

I bought a new car and the battery died after less than a month. I had to get the car jump started and drove it to Jack Madden. After waiting for around 2 hours I was told that I would have to come back beca More

by MDALUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
FRONT DESK OF SERVICE DEPARTMENT ET AL
May 07, 2011

Alan did a great job meeting all my needs. He was in constant communication with me until I received my vehicle. He explained all the features of the Ford Fusion that I bought in great detail which allo More

by t_delisle
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gordon
April 14, 2011

I was buying a car for the first in a couple of years. I visited four other dealerships that day and I have to say Jack Madden Ford was hands down the best experience. The salesperson Larry was very knowle More

by jaxieser
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Larry Turner
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